To use the appliance, you need to configure appliance settings to match your network configuration.
For the latest information about appliance hardware, requirements for managed devices, and browser requirements for accessing the Administrator Console, see the Technical Specifications available on the product documentation page: https://support.quest.com/kace-systems-management-appliance/technical-documents.
When the appliance is powered on for the first time, you can log in to the appliance Administrator Console from any computer on your LAN, provided that a DHCP server is available to assign an IP address to the appliance. This enables you to use the setup wizard to configure initial network settings.
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If you are installing the physical version of the appliance, review and follow the safety instructions in the Dell PowerEdge R430 Getting Started With Your System document and any other safety instructions shipped with the appliance. The Quest appliance is a specially configured platform and does not require you to install or remove internal components, update firmware, or modify BIOS settings. To set up the appliance, follow the instructions in this document only. |
If a DHCP server is not available, you can configure network settings using the Command Line Console. See Access the Command Line Console.
NOTE: For information about logging in to KACE as a Service, see the KACE as a Service Setup Guide. Go to https://support.quest.com/kace-systems-management-appliance/release-notes-guides. |
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On any computer connected to your LAN, open a browser and go to the URL shown on the Command Line Console login screen. For example, http://kace_sma.local/admin. |
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Review the information on the Diagnostic Support Console page that appears, and record the secret key and offline tokens in a secure place, as instructed. |
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The license key you received in the Welcome email from Quest. Include the dashes. If you do not have a license key, contact Quest Support at https://support.quest.com/contact-support. | |||
The email address where you want to receive communications from Quest. | |||
The password for the default admin account, which is the account you use to log in to the appliance Administrator Console. The default admin account is the only account on the appliance at this time. If you forget the password for this account, the system might have to be reset to factory defaults, which can result in loss of data.
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If you want to provide stronger security for users logging into the appliance, set this to Enabled. This feature adds an extra step to the login process. It relies on the Google Authenticator app to generate verification codes. The app generates a new six-digit code at regular intervals. When enabled, end users will be prompted for the current verification code each time they log in. |
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Log in to the Administrator Console using the login ID admin and the password you chose during initial setup. |
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Two-Factor Authentication only. Follow the instructions on the Configure Two-Factor Authentication page to generate a Google Authenticator verification code using your smart phone. In the Verification Code field, type the Google Authenticator code, and click Finish Configuration. A new verification code is required on each subsequent login. |
The Administrator Console appears and the appliance is ready for use. Your browser setting determines locale formats used for date and time information displayed in the Administrator Console the first time you log in. For information about changing the language settings, see Configuring locale settings.
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