The appliance supports several locales. The Administrator Console, System Administration Console, and online help can be displayed in English, French, German, Japanese, Portuguese (Brazil), and Spanish.
In addition to these languages, you can translate the User Console into other non-supported locales, such as Afrikaans (South Africa), as needed. When you translate the User Console to a non-supported language, its help contents appear in English, while other elements of the appliance, such as the Administrator Console, System Administration Console, and the associated online help, are displayed in the selected language.
By default, the browser locale determines the language in which the User Console is displayed. When the User Console is translated to another languages and properly configured (as described below), any users whose browsers use that locale display the User Console in the translated language.
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
◦ |
If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
2. |
Click Configure "User Console" localization under the Localization section to display the User Console Localization Settings page. |
a. |
On the User Console Localization Settings page, under Export Gettext PO (portable object) File, in the Export tab, select the locale which you want to translate from the Export Locale Gettext PO (portable object) File drop-down list. The list that appears includes all of the supported languages, as well as any languages to which you previously translated the User Console. |
b. |
After a few moments, a ZIP file with the following contents is available for download:
◦ |
A PO (portable object) file contains all of the User Console text strings that exist in your selected locale. |
4. |
5. |
◦ |
◦ |
◦ |
◦ |
a. |
On the User Console Localization Settings page, in the Import tab, select the locale which you want to translate from the Import Locale Gettext PO (portable object) File drop-down list. Click Import Locale, and select the locale you want to associate with the PO file you are importing. This is the locale to which the User Console is translated using the translations from the imported PO file when the browser locale matches. |
b. |
Under Translated PO (portable object) File, click Choose File, and navigate to the translated PO file. |
c. |
6. |
If you want to delete any locales that you previously imported, under Delete an Uploaded Locale, click Delete Locale, and select the locale that you want to delete. Click Delete. |
Locale settings determine the formats used for date and time information displayed in the Administrator Console and User Console. All text in the interfaces is displayed in English regardless of locale settings. Locale settings also determine the date and time formats used in email sent from the Service Desk.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
a. |
In the Locale Settings under General Operations tab, select a locale in the Organization Locale drop-down list. |
b. |
a. |
b. |
c. |
The selected locale is applied. Organization users who log in to the Administrator Console and User Console see the formats for this locale, provided that the browser settings are also set to display the locale. However, user locale settings take precedence over organization locale settings.
Locale settings determine the formats used for date and time information displayed in the Administrator Console and User Console. All text in the interfaces is displayed in English regardless of locale settings.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
2. |
3. |
The locale you selected is used when the user logs in to the Administrator Console or User Console, provided that the browser settings are also set to display the locale. User locale settings take precedence over the locale settings of the user’s organization.
© ALL RIGHTS RESERVED. Feedback Termini di utilizzo Privacy Cookie Preference Center