Dashboard details show statistics for the appliance or the selected organization.
If the Organization component is enabled on your appliance, and you are logged in to the Administrator Console (http://appliance_hostname/admin), the statistics are shown for the selected organization. When you are logged in to the System Administration Console (http://appliance_hostname/system), the statistics are shown for the appliance, including all organizations.
On new appliances that have no managed devices, the Dashboard Detail page shows zero or no records.
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Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if Show organization menu in admin header is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
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Log in to the appliance System Administration Console, https://appliance_hostname/system, or select System from the drop-down list in the top-right corner of the page. |
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Information about managed devices, including a breakdown of the operating systems in use. | |
A summary of the applications that are available in inventory on the appliance. This includes applications listed on the Software page and the Software Catalog page. | |
The number of unacknowledged alerts for monitored devices, grouped by alert level. | |
The IT Advisory refers to the number of Knowledge Base articles in User Console. | |
The Task Schedule page displays a list of tasks scheduled for the current hour, day, or the week, as selected, using their start times and an estimated duration based on machine counts and task types. Any tasks that have detail pages associated with them, such as scripts, can be accessed by clicking the task name in the table.
The Administrator Console displays the tasks associated with the selected organization and any System tasks, like the Backup Window. When you view this page in the System Administration Console, it displays all tasks from all organizations (separated by the organization), along with any available System tasks.
Any task chains that appear in the page are represented with connecting lines. For more information about task chains, see Using Task Chains.
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Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if Show organization menu in admin header is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
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Log in to the appliance System Administration Console, https://appliance_hostname/system, or select System from the drop-down list in the top-right corner of the page. |
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The About appliance link in the Help panel displays the appliance version, model, and license information.
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Appliance Administrator Guide(): Provides access to the KACE System Management Appliance help contents. |
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Knowledge Base (): Allows you to browse the Knowledge Base articles associated with the related Administrator Console page. |
NOTE: This option is only available in the Administrator Console and the System Console. It does not appear in the User Console. |
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Video Tutorials (): Allows you to browse one or more training videos associated with the related Administrator Console page. You can play a video on the help pane, in a smaller window outside of the selected page, or on the target Knowledge Base page that hosts the video. |
NOTE: This option is only available if related videos exist on the Support Portal. Also, it only appears in the Administrator Console and the System Console. It does not appear in the User Console. |
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Chat (): Starts a chat with a KACE System Management Appliance product specialist. |
NOTE: This option is only available in the Administrator Console and the System Console. It does not appear in the User Console. |
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Open Ticket (): Links to the Support page (https://support.quest.com/create-service-request) that allows you to create a service request. |
NOTE: This option is only available in the Administrator Console and the System Console. It does not appear in the User Console. |
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Support (): Links to the Settings > Support page. This page provides resources for troubleshooting system management issues and contacting Quest Support. |
NOTE: This option is only available in the Administrator Console and the System Console. It does not appear in the User Console. |
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Mobile App (): Displays a dialog containing links for downloading the KACE GO Mobile App. The app is available for iOS and Android platforms. |
NOTE: This option is available if the appliance is configured to interact with the K1 GO Mobile App. It only appears in the Administrator Console and the System Console. It does not appear in the User Console For more information on enabling mobile access, see Configuring Mobile Device Access. |
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About (): Displays information about your KACE System Management Appliance installation. |
NOTE: This option is only available in the Administrator Console and the System Console. It does not appear in the User Console. |
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The license expiration date, in month/day/year format. |
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Managed Computers: The number of Managed Computers your license entitles you to manage. Managed Computers are devices in the inventory that 1) have Windows, Mac, Linux, or UNIX operating systems, 2) are categorized as PCs or servers, and 3) were not added to inventory manually, through the WSAPI, or through mobile device management. |
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Monitored Computers: The number of Monitored computers your license entitles you to manage. Monitored Computers are servers that 1) meet the requirements for Managed Computers and 2) have Monitoring enabled. |
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Assets: Assets that count toward your license limit include devices that 1) have been added to the inventory but do not meet the definition of Managed Computers or Monitored Servers and 2) were not added to inventory manually, through the WSAPI, or through mobile management. Examples of Assets include printers, projectors, network gear, and storage devices. The assets you create and manage using the Asset Management component do not count toward the license limit. |
Optional: View appliance license information with enabled components. See View product licensing information.
The appliance license information appears in the Appliance Updates section of the Administrator Console.
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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Managed Computers: The number of Managed Computers your license entitles you to manage. Managed Computers are devices in the inventory that 1) have Windows, Mac, Linux, or UNIX operating systems, 2) are categorized as PCs or servers, and 3) were not added to inventory manually, through the WSAPI, or through mobile device management. |
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Monitored Computers: The number of Monitored computers your license entitles you to manage. Monitored Computers are servers that 1) meet the requirements for Managed Computers and 2) have Monitoring enabled. |
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Assets: Assets that count toward your license limit include devices that 1) have been added to the inventory but do not meet the definition of Managed Computers or Monitored Servers and 2) were not added to inventory manually, through the WSAPI, or through mobile management. Examples of Assets include printers, projectors, network gear, and storage devices. The assets you create and manage using the Asset Management component do not count toward the license limit. |
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Expires: The license expiration date, in month/day/year format. |
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Components: The components enabled under your license. |
Optional: View the product serial number, model number, license terms and conditions, and third-party code attributions. See View the appliance version, model, and license information.
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