Quest Support

New to Support?

Getting Started with Quest Support: Our support site has a new look and a new logo but the same great service
Support Guide: Find everything you need to know about our support services and how to utilize support to maximize your product investment.
NEW! Partner Support: Everything our Partners need for effectively engaging with Quest Software Support.

Support Services: Find the right level of support to accommodate the unique needs of your organization. Each program provides exceptional value driven by our relentless commitment to customer satisfaction.
Renew Support: The Quest Software Support Renewals team can assist you with questions regarding your Support Maintenance contract or upgrading to another support offering.

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Active Roles: One Identity Critical Notification - Active Roles 7.4
One Identity Hybrid Subscription: One Identity Discontinued Product Support – Starling Identity Analytics and Risk Intelligence
Starling Identity Analytics & Risk Intelligence: One Identity Discontinued Product Support – Starling Identity Analytics and Risk Intelligence
KACE Systems Management Appliance: KACE SMA Legacy Patch Feed is Expiring – Upgrade Upgrade to 10.0 by February/1/2020