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New to Support?

Getting Started with Quest Support: Our support site has a new look and a new logo but the same great service
Support Guide: Find everything you need to know about our support services and how to utilize support to maximize your product investment.
NEW! Partner Support: Everything our Partners need for effectively engaging with Quest Software Support.

Benefits of Support

Support Services: Find the right level of support to accommodate the unique needs of your organization. Each program provides exceptional value driven by our relentless commitment to customer satisfaction.
Renew Support: The Quest Software Support Renewals team can assist you with questions regarding your Support Maintenance contract or upgrading to another support offering.

Notifications & Alerts

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Password Manager: One Identity Support Product Critical Notification -Password Manager 5.13.x and 5.14.x
erwin Data Modeler: Quest Support Product Release Notification - erwin Data Modeler 15.0
Spotlight on SQL Server Enterprise: Quest Support Product Release Notification - Spotlight on SQL Server Enterprise 15.1
Disaster Recovery for Identity: Disaster Recovery for Identity Deployment - July 9, 2025

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