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Quest Support

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New to Support?

Getting Started with Quest Support
Our support site has a new look and a new logo but the same great service
Support Guide
Find everything you need to know about our support services and how to utilize support to maximize your product investment.
NEW! Partner Support
Everything our Partners need for effectively engaging with Quest Software Support.

Benefits of Support

Support Services
Find the right level of support to accommodate the unique needs of your organization. Each program provides exceptional value driven by our relentless commitment to customer satisfaction.
Renew Support
The Quest Software Support Renewals team can assist you with questions regarding your Support Maintenance contract or upgrading to another support offering.

Notifications & Alerts

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Active Roles
One Identity Critical Notification - Active Roles 7.4
One Identity Hybrid Subscription
One Identity Discontinued Product Support – Starling Identity Analytics and Risk Intelligence
Starling Identity Analytics & Risk Intelligence
One Identity Discontinued Product Support – Starling Identity Analytics and Risk Intelligence
KACE Systems Management Appliance
KACE SMA Legacy Patch Feed is Expiring – Upgrade Upgrade to 10.0 by February/1/2020