If you have an update file from Quest, you can upload it to the appliance manually.
Before you update the appliance manually, verify that your appliance meets the minimum server version requirements as specified in the release notes for the update. If your appliance does not meet these requirements, you must upgrade to the minimum version before you update the appliance software. See View the appliance version, model, and license information.
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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The update is applied. The Administrator Console is unavailable until the update is complete. Progress appears in the browser window and in the Administrator Console.
After applying an update, you can verify successful completion by reviewing the update log.
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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Click Need Help in the top-right corner of the page, then click About at the bottom of the Help panel to verify the current version. See View the appliance version, model, and license information. |
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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In addition, you need to shut down the appliance before you unplug it.
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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Click Reboot. The appliance restarts. |
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Click Reboot and check database. The appliance restarts and then verifies the database. |
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Click Shutdown. The appliance shuts down, and it is safe to power-down the appliance hardware. |
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