You can test outgoing email to verify system configuration.
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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In the Troubleshooting Tools section, click Run diagnostic utilities to display the Diagnostic Utilities page. |
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You can test incoming email to verify system configuration.
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Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
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You can use Telnet to communicate with the appliance SMTP server and send a test email.
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On the General tab, make sure that the Enable Logging check box is selected. If it is not selected, select it, then send a test email to the appliance. |
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If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
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If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
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These other logs might also provide clues to the problem:
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Examine the Microsoft Exchange SMTP service logs in C:\windows\system32\ologFiles\*SMTP for problems. |
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