1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
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(Required) The name the user types in the Login ID field on the login page. If you are editing the default admin account, you can change the login name, however use caution when changing the login and password of the admin account. The admin account login names and passwords on all linked appliances and organizations must be the same if you want to switch between them using the drop-down list in the top-right corner of the Administrator Console. The drop-down list shows only those appliances and organizations whose admin account login names and passwords are the same. | |||||||||
One or more additional emails the user has access to. Separate multiple entries with commas. | |||||||||
The code of the financial department associated with the user. | |||||||||
Any additional information about the user or the user’s account. | |||||||||
(Required) The role associated with the user. Roles are assigned to user accounts to control access to the Administrator Console and User Console. Default system roles include:
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The locale that is displayed when the user logs in to the Administrator Console or the User Console. | |||||||||
The queue used as the default for Service Desk tickets submitted by the user. | |||||||||
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To assign a device to a user, click , and select an asset. If you choose a device that is already assigned to another user, the ownership of that device shifts to this user. |
3. |
You can modify the custom fields available in user accounts as needed.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
5. |
In order to archive user accounts, user archival must be enabled on the General Settings page. For more information, see Configure Admin-level or organization-specific General Settings.
1. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
2. |
◦ |
On the Users list, select one or more user accounts that you want to archive and select Choose Action > Archive. |
◦ |
On the Users list, click the name of the user that you want to archive. On the User Detail page that appears, click Archive. |
4. |
5. |
If you want to review the details for an archived user, on the Users list, in the Name column, click the user name. |
Next, you can delete archived user accounts, if needed.
You can view general information about your user profile, and edit some settings, when needed.
The User Profile dialog box allows every user to quickly change their password, review the devices and assets assigned to them, and any Service Desk Tickets that they created. Users with administrative-level permissions can also edit some additional parameters, such as their name, email, manager, and locale. They can also quickly go to the User Detail page to review additional information about their account, and to make any changes, as needed.
For more information about editing user accounts using the User Detail page, see the following topics:
◦ |
Log in to the appliance Administrator Console, https://appliance_hostname/admin, where appliance_hostname is the host name of your appliance. Or, if Show organization menu in admin header is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
◦ |
Log in to the appliance System Administration Console, https://appliance_hostname/system, where appliance_hostname is the host name of your appliance, or select System from the drop-down list in the top-right corner of the page. |
◦ |
Log in to the applianceUser Console, https://appliance_hostname/user, where appliance_hostname is the host name of your appliance, or select User Console from the drop-down list in the top-right corner of the page. |
2. |
3. |
The name the user types in the Login ID field on the login page. | ||||
The locale to use for the Administrator Console and User Console for the user. | ||||
The password the user types when logging in. If the Organization component is enabled on your appliance, or if you want to link multiple K-Series appliances, use caution when changing the password of the admin account. Admin account passwords for the System-level, for organizations, and for linked appliances must be the same if you want to switch among them using the drop-down list in the top-right corner. The drop-down list shows only those organizations and appliances whose admin account passwords are the same. | ||||
Indicates if the device is the primary device for the selected user. | ||||
4. |
Optional. To access the User Detail page, in the top-left corner, click View Full Profile, and continue reviewing and editing the user profile on that page. |
5. |
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