You can run commands on Agent-managed Mac devices to perform various operations.
1. |
You can remove the Agent from Mac devices manually by running commands on the devices.
1. |
You can run a command on Mac devices to determine whether the Agent is running.
1. |
root 2159 0.0 1.1 94408 12044 p2 S 3:26PM 0:10.94 /Library/Application Support/Quest/KACE/AMPAgent
You can run a command on Mac devices to verify the version of the Agent installed on those devices.
1. |
The version number is displayed.
You can manually collect information from Mac devices by forcing inventory updates.
See Forcing inventory updates.
To access the KACE Agent status using the Mac menu bar, you must enable the Agent Status On Device option in the Agent and Communication Settings section. For more information, see Configure Agent communication and log settings.
3. |
4. |
5. |
To temporarily suspend the agent's activity during a specific time period, click Snooze Agent, and select a time period in the menu. You can snooze the agent for 15 minutes, 30 minutes, one hour, or two hours. |
NOTE: You can only snooze the agent if the Agent Snooze on Device option is enabled in the Agent and Communication Settings section on the appliance, and if the maximum number of snoozes is not reached. For more information, see Configure Agent communication and log settings. |
6. |
To access any agent-related links, click Shortcuts in the menu, and then click a link, as applicable. Any standard Uniform Resource Identifier (URI) links are supported, such as https, ssh, and ftp URLs. |
You can run commands on Agent-managed Mac devices to perform various operations.
1. |
You can remove the Agent from Mac devices manually by running commands on the devices.
1. |
You can run a command on Mac devices to determine whether the Agent is running.
1. |
root 2159 0.0 1.1 94408 12044 p2 S 3:26PM 0:10.94 /Library/Application Support/Quest/KACE/AMPAgent
You can run a command on Mac devices to verify the version of the Agent installed on those devices.
1. |
The version number is displayed.
You can manually collect information from Mac devices by forcing inventory updates.
See Forcing inventory updates.
To access the KACE Agent status using the Mac menu bar, you must enable the Agent Status On Device option in the Agent and Communication Settings section. For more information, see Configure Agent communication and log settings.
3. |
4. |
5. |
To temporarily suspend the agent's activity during a specific time period, click Snooze Agent, and select a time period in the menu. You can snooze the agent for 15 minutes, 30 minutes, one hour, or two hours. |
NOTE: You can only snooze the agent if the Agent Snooze on Device option is enabled in the Agent and Communication Settings section on the appliance, and if the maximum number of snoozes is not reached. For more information, see Configure Agent communication and log settings. |
6. |
To access any agent-related links, click Shortcuts in the menu, and then click a link, as applicable. Any standard Uniform Resource Identifier (URI) links are supported, such as https, ssh, and ftp URLs. |
You can view inventory information collected by the Agent on the Device Detail page.
See Managing inventory information.
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