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On Demand Migration Current - User Guide

About On Demand Migration Before you Start Working with On Demand Migration Account Migration Mailbox Migration OneDrive Migration Microsoft Teams Migration Microsoft 365 Groups Migration SharePoint Migration Public Folders Migration Troubleshooting Finalizing the Migration Appendix A: Working with PowerShell

Removing Public Folders from the Migration Project

You can temporarily remove any source public folders from the migration project, if necessary. Consider, public folders cannot be removed permanently from the migration project, all existing source public folders will be added in after next discovery.

To temporarily remove public folders from the migration project:

  1. Go to the migration project Dashboard in case you use new migration UI. In case you are using classic experience or you are already on the Public Folders migration Dashboard, go to step 3.
  2. Click Public Folders widget.
  3. Open Public Folders and select the items you want to remove from the migration project.
  4. Click Delete
  5. Click Delete to confirm the action.

Migrating Public Folders

Make sure that all associated accounts are matched or migrated in account migration project and create the Migration task:

  1. Go to the migration project Dashboard in case you use new migration UI. In case you are using classic experience or you are already on the public folder migration Dashboard, go to step 3.
  2. Click Public Folders widget.
  1. Open Public Folders and select the public folders you want to migrate.

TIP: Use search and filtering to quickly navigate through the list of public folders.

  1. Click Migrate.
  1. Specify whether sub-folders will be migrated.
  2. Specify whether public folder content will be migrated. You can clear this option for test migration to create an empty public folder structure and transfer folder permissions.
  1. Schedule when the task will be started. See for details.
  1. Click Next to view the task summary. Name the task and check selected options. Click Finish to save or start the task depending on schedule option selected.

The migration task is created. You can track its progress in the Tasks, view the summary on the Dashboard or monitor alerts and notifications in the Events.


Before you contact Quest support is recommended to prepare organization ID, project ID and task ID

To find Task ID and Project ID

In Events grid right click task link in Task Name column and select Copy link address. Copied link contains the Task ID and the Project ID.

To find organization ID

If you are trying to find an existing On Demand organization ID that another users have created, make sure that they have added your email address under Access Control > Administrators.

  1. In case you are Administrator of the organization, click your account in top right corner to open the account related menu.
  2. Click the organization name. You can see Organization ID in Manage Organization dialog.

Special Cases

Table 1: Special Cases

Feature Event Root cause Workaround
Microsoft Teams Migration Cannot find the group '{Group ID}' on the source. Try to check whether the group exists using PowerShell cmdlet 'Get-UnifiedGroup' as described in the documentation Group associated with the team not found

Use the following PowerShell script and the group ID provided by the error message to get the group name:

Install-Module PowerShellGet -Force Install-Module -Name ExchangeOnlineManagement
$UserCredential = Get-Credential
Connect-ExchangeOnline -Credential $UserCredential
Get-UnifiedGroup -Identity "b1552bc6-f932-4ac9-a4f2-24a5d2da2eed" | Format-List DisplayName,Id

If this is a source group, fix your source data before proceed for migration.

If this is a target group, check if this group exists in target. If this group exists, please contact our support. If this group doesn't exist, remove this group associated team from target, and rerun provision and migration.

Finalizing the Migration

Congratulations! The migration is complete.

If you have created a temporary Migration Manager account for the migration as described in the Consents and Permissions topic, it is time to remove it because this account has elevated permissions and could pose security risks.

Removing the temporary account from Teams

The temporary Migration Manager account added to all source and target teams respectively as members or owners, can be removed. To remove the temporary Migration Manager account from the teams and groups use the following script:

  • Remove-Migration-Account-From-Teams

This script can be downloaded here:

IMPORTANT: To run this script, a user account with the Global Administratorrole is required for the source tenant. For example, you can use the Tenant Administrator account.

Although the Remove-TeamUser command used in the script runs successfully, the Teams application does not reflect the update immediately. The Teams application may need to be open for up to an hour before changes are reflected.

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