Chat now with support
Chat with Support

On Demand Migration Current - User Guide

About On Demand Migration Working with On Demand Migration Account Migration Mailbox Migration OneDrive Migration Microsoft Teams Migration Microsoft 365 Groups Migration SharePoint Migration Public Folders Migration Troubleshooting Finalizing the Migration Appendix A: Using PowerShell

Selecting Mailboxes for Address Rewriting

  1. Log in to Quest On Demand and choose an organization if you have multiple organizations.
  2. From the navigation pane, click Migration to open the My Projects list.
  3. Create a new project or open an existing project.
  4. Click the Accounts tile, or click Open from the Accounts tile to open the Accounts and User Data dashboard.
  1. Click the Mailboxes tab or click Select in the Domain Coexistence tile.
  1. Click Off in Address Rewrite facet to show the mailboxes that are ready for address rewriting.

IMPORTANT: Address Rewrite Service only works with accounts that have pairs in the target tenant. You can click Not Supported in Address Rewrite facet to see the mailboxes that are not ready for address rewriting.

  1. Select the mailboxes and click Address Rewrite.
  2. In Address Rewrite Management task, select Turn on address rewriting for selected mailboxes.
  3. Click Next to view the task summary. Check selected options, name the task, and click Finish to start the task.
  4. The task is created. You can track its progress in the Tasks or monitor alerts and notifications in the Events.

You can add the mailboxes to address rewriting at any time. Note, that if the Address Rewriting Service is already enabled, it might take a while before the rewriting will be enabled for the newly added mailbox. Check that Address Rewrite status is On for the mailbox.

Configuring SPF Record

During the provisioning phase, we configure the target Exchange Server to correctly handle messages, processed by Address Rewrite Service. If you want to be absolutely sure that the messages are not blocked by custom filters and antiviruses, add the service's IP address to SPF record in target DNS.

  • On Domain Coexistence widget, click Running to locate the event containing IP address of the Address Rewrite Service server.
  • Add the IP address to the SPF record in the target DNS. See provider's documentation for instructions.

Activating Address Rewriting

  1. Make sure you have added the mailboxes to address rewriting. Click On in Address Rewrite to show the joined mailboxes.
  2. Go to the account migration dashboard and click Enable Coexistence in Domain Coexistence.

Deactivating Address Rewriting for Individual Mailboxes

  1. Go to the migration project Dashboard
  2. Click Accounts.
  1. Open Mailboxes
  2. Click On in Address Rewrite facet to show the mailboxes for which address rewriting is enabled.
  1. Select the mailboxes for which you want to turn off address rewriting and click Address Rewrite.
  2. In Address Rewrite Management task, select the Stop address rewriting for the selected mailboxes option.
  3. Click Next to view the task summary. Check selected options, name the task, and click Finish to start the task.
  4. The task is created. You can track its progress in the Tasks or monitor alerts and notifications in the Events.
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating