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On Demand Migration Current - User Guide

About On Demand Migration Working with On Demand Migration Account Migration Mailbox Migration OneDrive Migration Microsoft Teams Migration Microsoft 365 Groups Migration SharePoint Migration Public Folders Migration Troubleshooting Finalizing the Migration Appendix A: Using PowerShell

Deactivating Address Rewriting

  1. Go to the migration project Dashboard.
  2. Click Accounts.
  1. Click Disable in the Domain Coexistence widget.

NOTE: You can turn Address Rewrite Service off at any time to stop sending outgoing messages with substituted email address. The list of joined mailboxes is not affected.

Caution: Deactivate the Address Rewrite Service if you want to delete the migration project.

Calendar Sharing

Create a relationship between the source and the target tenants to allow users to retrieve calendar availability information,

  1. Log in to Quest On Demand and choose an organization if you have multiple organizations.
  2. From the navigation pane, click Migration to open the My Projects list.
  3. Create a new project or open an existing project.
  4. Click the Accounts tile, or click Open from the Accounts tile to open the Accounts and User Data dashboard.
  5. Click Enable Calendar Sharing and verify the source and target domain names. Click Next to proceed.
  6. Schedule when the task will be started. Click Next to view the task summary.
  7. Name the task and check the selected options. Click Finish to save or start the task depending on schedule option selected.

Mailbox Migration

Basic mailbox migration workflow consists of the following steps:

# Step
1 Collect Statistics
2 Migrate Mailboxes
3 Optional: Use Desktop Update Agent (DUA) to automatically reconfigure user Microsoft Outlook Profiles to connect to the Exchange Online server in the target tenant.

What We Migrate

Migration limitations indicated below may not be an exhaustive list of limitations as some may appear in unique customer migration scenarios, or arise due to platform or legacy support restrictions. In some cases, a solution to a limitation may already be on the product roadmap.

Quest On Demand migrates the following Mailbox components:

Mailbox Type Support Comments
User mailbox  
Shared mailbox  
Distribution Group  
Microsoft 365 Groups  
Resource mailbox e.g. conference rooms, equipment
Component Support Comments
Folder Permissions  
Public folders  
Calendar acceptance status emails  
Resource calendar permissions (e.g., for conference rooms)  
Personal distribution lists  
Personal contacts  
Bounce notifications such as non-delivery reports or receipts (NDR)  
Delivery Status Notifications (DSN)  
Custom rules like color categorization of emails, specific logic, sub-calendars and flags  
Calendar notifications such as invites, responses, cancellations, etc.  
PST Connection to Outlook Profile  
Calendar permissions sharing to more than 2 users  
Pictures that have been added within a Business Card  
Deleted items including recoverable deleted items.  
Mailbox permission settings, sharing settings, delegates, and other mailbox-related settings


PST personal archives

Quest Offers a solution for PST to M365 migration
Safe Sender or Blocked Lists  
RSS Feeds  
Client settings (e.g., default fonts), folder views, outlook customizations  
User defined or custom fields  
Notifications scheduled more than one week in the future Default notifications that are set to 15 or 30 minutes will be migrated.
Outlook Quick Steps  
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