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Archive Manager 5.9.1 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

Alert Service Policies

About Alert Service Policies

The Archive Manager Alert Service allows you to run SQL queries on the Archive Manager database and WMI queries on your server. The administrator can configure the Alert Service Policies to instruct the Alert Service to send out email alerts, based on the results of a query. For example, if an administrator wants be alerted when the attachments to index queue becomes too large, an Alert Service Policy can be configured to have the Alert Service send out an email when the number of messages to index exceeds a specified threshold.

Default Global Settings

The first time you open the Alert Service Policies page, you are asked to set the Default Global Settings. All other controls on this page are grayed out until Default Global Settings are defined. These defaults can be changed later by clicking Default Global Settings on the Alert Service Policies screen.

On the Default Global Settings screen, enter the following information:

When: Count Threshold: A numeric value for the number of messages. Select Greater Than or Less Than. When this threshold is exceeded, the Alert Service sends an alert message for your query.
From: The email address from which the alert message is sent.
To: The email address of the user(s) to which the email alert is sent.
Subject: The subject of the alert email message.
Message Body: The message body. You may want to include key words that could be used by a message filter.
Check Interval: A number of minutes, hours, or days. This is the time interval between checks of query results by the Alert Service.

Adding an Alert Policy

On the Archive Manager Alert Service Policies page, click +Alert.
NOTE: If the Use Defaults check box is selected, only the Name field is editable and values for the remaining fields are taken from the Default Global Settings.
In the New Alert Policy screen, select a query Name from the drop-down list. The following query names are available:
To change any other field, deselect the Use Defaults check box. See Default Global Settings for field definitions.
Click Save to save the alert policy and return to the Alert Service Policies screen.
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