Category
Product Version
Topic
Subtopic
Can Archive Manager and SQL Server be installed on the same server? (4371370)
Archive Manager utilizes a SQL Server database to store many of the settings, along with all of the mailbox and mail server data. ... Yes, Archive Manager and SQL Server can be installed on the same server.
Archive Manager 5.9.5 and later Installation and Upgrade Guide (4372829)
<p>Run the installation command using msiexec /i "ArchiveManagerInstaller.msi" /L*V "Install.log"</p> ... </li><li> ... <p>If the installation encounters a rollback, ensure the installer account has sysadmin privileges in SQL, and disable UAC on the local server.</p>
What is the supported SQL Collation for Archive Manager database? (4300411)
<div>The supported collation setting for Archive Manager is: SQL_Latin1_General_CP1_CI_AS</div>
Is PST Importer tool available in Archive Manager? (4234563)
Starting from Archive Manager 5.1 the PST import tool is no longer ships with Archive Manager. ... This functionality is now available in Recovery Manager for Exchange.
What is the use of Outlook Web Access (OWA) Reconstruction Tool in Archive Manager 5.x? (4281146)
The Outlook Web Access (OWA) Reconstruction Component allows you to reconstruct stubbed messages in Outlook 2010 and 2007 using the Outlook Web App.
What is the user of Outlook Web Access(OWA) Reconstruction Tool? (4275818)
The Outlook Web Access (OWA) Reconstruction Component allows you to reconstruct stubbed messages in Outlook 2010 and 2007 using the Outlook Web App.
Basic Authentication deprecation (4369030)
Microsoft promises that SMTP authentication will not be affected, however our preliminary tests do not prove that. ... How does this affect me? ... If you use Quest Archive Manager, automatic email archiving with no basic authentication enabled does not work.
Archive Manager Remote Website No Longer Works After Upgrade (4238928)
After upgrading to a newer version of Archive Manager, the remote website no longer functions. ... Error states This application has failed to start because the application configuration is incorrect.
[500] Internal Server Error: Invalid object name 'AfterMail_TEMP.sys.tables'. (4374349)
This error occurs when the AfterMail_TEMP database is missing from the SQL server where the ArchiveManager database is located. ... To resolve this issue, the AfterMail_TEMP database must be restored to the SQL Server.
Updating the destination e-mail address for an alert policy from SQL Server Management Studio - Archive Manager (4369796)
Due to a product defect, the Alert Service Policies page does not display, thus making it impossible to update an Alert Policy through the user interface. ... Product defect As a workaround, you can make changes to this information via the SQL Server Management Studio (SSMS).
Error when opening attachment - Input string was not in a correct format (4375142)
Attempting to open an attachment through the Archive Manager website returns the error:<br><br>"message": "Input string was not in a correct format.".<br>"errorType": "FormatException" This error is caused when there are invalid characters (e.g. letters) within the configuration console in the "WWW Max File Size For Buffering" key, which only allows numeric values. RESOLUTION:
How to create a list of all the mailboxes assigned to a retention policy (4373813)
If ever in need of producing a list of the mailboxes which are assigned to a Retention Policy, a query can be run on the SQL database via SQL Server Management Studio (SSMS). ... Login on Mailbox.UID = Login.UID</div>
Mailboxes displaying GUID instead of Display Name due to change in Microsoft naming convention (4371253)
Microsoft changed the Name parameter associated with recipients within a tenant in Exchange Online, which results in mailboxes displaying mailbox names incorrectly.
Migrating Quest Archive Manager to a new server (4274914)
NOTE: The procedure of migration in some environments is very difficult, therefore Quest recommends to engaging Professional Services for assistance in such scenario to ensure your business continuity.
Exchange Utility error: "The underlying connection was closed: An unexpected error occurred on a receive" (4376590)
When trying to rehydrate mailboxes, the error "The underlying connection was closed: An unexpected error occurred on a receive" appears on the logs This may be caused due to firewall issues.
Error: "Could not find file "d:\ArchiveManager\Index\Message\segments" (4266863)
The segments file is missing from the specified directory or has been renamed. ... Ensure that the segments file has not been renamed to segments.new. ... RESOLUTION 1: ... If the Segments File has been renamed (ex: segments.new) simply rename it back to segments and restart the Full Text Index Service & the Full Text Search Service.
How can a single folder be processed with Archive Manager? (4245494)
There may be a need to process only one folder in each users' mailbox or only a single folder in a single mailbox. ... For example an administrator wants to apply a policy B to a specific folder in a single or multiple user mailboxes.
How do I grant access to a Mailbox in Archive Manager to an AD account that is not mailbox enable (4252988)
You would like to grant a permission to a mailbox in Archive Manager to a user who has an Active Directory account but does not own a mailbox. ... The Archive Manager Active Directory Connector does not discover logins that are not mailbox enabled by default.
How to connect Archive Manager to EMC Centera? (4211753)
- Default: Set to `True` if this is the active storage location. ... Pointing Archive Manager to a Specific Pool in EMC Centera ... To point Archive Manager at a specific pool in EMC Centera, the ConnectionString should be the IP address followed by a `?` and then the PEA file path and name.
"Your search cannot be executed because the Archive Manager Search Service is starting" (4322064)
The following error is observed in the AM search page: ... Please wait a few minutes for the service to become available and try your search again" ... The following error is found in the FTS.wlog:
What should be done with the XML files that are located in the 'Error' directory on the Archive Manager server (4213267)
Move the files from the Error directory back to the Archive Manager Export directory and the Archive Manager Data Load service will try and reprocess the XML files. ... If there are any files that have been moved back to the Error directory please make sure you are running the latest version of Archive Manager.
How can I export search results headers to xls format? (4324439)
How can I export search results headers to xls format? ... The option does not appear to be in the Archive Manager website to export the headers of the search results to xls. ... To accomplish exporting search results from Archive Manager into Excel using the Search Exporter tool, follow these step-by-step instructions:
How to find configuration details regarding Archive Manager (4263029)
To obtain the current configuration of Archive Manager and identify the storage location and type in use, you can run the following SQL queries against the Archive Manager SQL Database: ... 1. Get Current Configuration:
How to rebuild the Archive Manager Full Text Index (4246632)
Performing a search for an email using the Search or Advanced search doesn't return the expected results. ... Searching on date range and email address may still be operational. . ... Under some circumstances the Full text Index can become corrupt, this can result in the following error being displayed:
Can I use a Strip Message Policy in Conjunction with a Strip Attachment Policy? (4239045)
There are four types of policies for messages. ... Strip Message ... Strip Attachments ... Delete Message. ... You may ask if they can delete the attachments after x days, then strip messages after xx days and then delete the stubs after xxx days.
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