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Displaying 1-25 of 1697
How to reprocess the XML Files in the Error Folder ? (85286)

How to reprocess the XML Files in the Error Folder ? WORKAROUND The steps to reprocess are as follows. 1. Stop the Archive Manager Exchange Store Manager Service 2. Stop the Archive Manager Data Load Service 3. Browse ...

Product(s): Archive Manager
Last Updated On: 6/21/2017
(1 Ratings) 2967 views
How to link a Mailbox to an email address on Website Admin page. (220072)

Archive Manager users not updated with Journal messages. Archive Manager users are not being assigned journaling messages in their AM mailbox. Some users receive intermittent messages every now and then, and some ...

Product(s): Archive Manager
Last Updated On: 6/21/2017
(0 Ratings) 12 views
Can Message Policies delete Contacts, Drafts and Calendar items? (230570)

Can a Message Policy be configured to Delete delete Contacts, Drafts and Calendar items directly from Exchange? No, Archive Manager does not archive Draft messages and cannot delete them. Calendar's, Contacts are archived ...

Product(s): Archive Manager
Last Updated On: 6/20/2017
(0 Ratings) 7 views
POP mailbox stopping processing. (229584)

Email from POP mailbox stops processing and the mailbox fills up. The only way to restart it, is to find the email that is causing it to stop, and remove it. Once done the mail starts to process into Archive Manager again. Stop all ...

Product(s): Archive Manager
Last Updated On: 6/15/2017
(0 Ratings) 11 views
System.MissingMethodException: Method not found: 'Dell.AM.BusinessLayer.FTPartitionState Dell.AM.BusinessLayer...'. (230456)

FTI Service errors out and entries similar to the following could be observed in the FTI.wlog: ERROR WThread - {{d3ff9f68-782c-4d82-9bc9-c10f483bbad8}} Worker thread threw an exception. System.MissingMethodException ...

Product(s): Archive Manager
Last Updated On: 6/15/2017
(0 Ratings) 12 views
When opening a Message it fails with Server Error in '/' Application: AttachmentFile with CheckSum does not exist (230434)

When opening a Message it fails to open with Server Error in '/' Application: AttachmentFile with CheckSum does not exist. Eg. Server Error in '/' Application. ---- AttachmentFile ...

Product(s): Archive Manager
Last Updated On: 6/14/2017
(0 Ratings) 10 views
Mailbox is listed as being on the wrong server in Archive Manager. (123064)

A user is being listed as being on the wrong server and mail items for this user are not being archived. A problem with the "Archive Active Directory Connector Service" service or the users AD object is pointing to an incorrect server. ...

Product(s): Archive Manager
Last Updated On: 6/14/2017
(0 Ratings) 1735 views
Can search results be returned specifically for To: and From: and exclude results that include other recipients? (230375)

When performing a search and populating the "To:" and "From:" fields, can results be returned for only communication between the specified email addresses? Eg. To: Person A; Person B. From: Person A; Person B. I would like ...

Product(s): Archive Manager
Last Updated On: 6/13/2017
(0 Ratings) 5 views
Unable to preview and retrieve archived messages in a shared mailbox (229772)

When accessing another user's mailbox or a shared mailbox, archived attachments are not available. The following error is observed: "The Linked image cannot be displayed. The file may have been removed, renamed, or deleted. ...

Product(s): Archive Manager
Last Updated On: 6/8/2017
(0 Ratings) 12 views
MAPI ERROR when processing a mailbox. (230033)

Error reads "MAPI.FolderCrawler.Worker - {{f8e***** Error Processing Mailbox. System Exception: Worker for ****@Net (MailboxID***** did not progress for 00:30:00; Aborting. at Dell.AM.MAPIFolderCrawler. Threads.MailboxThread.ThreadFunc(Object o)". ...

Product(s): Archive Manager
Last Updated On: 6/8/2017
(0 Ratings) 14 views
What Archive Manager Changes Are Required When Upgrading to Exchange 2010/2013/2016? (80679)

When upgrading to Exchange 2010, 2013 or 2016, there are configuration changes that will need to be made in your Exchange and Archive Manager environments. 1. Remove Exchange Management Tools and install MAPI CDO 1.2.1 on the Archive Manager server. ...

Product(s): Archive Manager
Last Updated On: 5/30/2017
(0 Ratings) 5820 views
Message containing email attachment failed to be sent and 'Object reference not set to an instance of an object.' was displayed. (229707)

Issue occurs when attempting to send a message using Forward or Send to Me. The message contains a draft email attachment that has no From address. The operation will fail and Object reference not set to an instance of an object. ...

Product(s): Archive Manager
Last Updated On: 5/25/2017
(0 Ratings) 53 views
When attempting to add an Archive Manager (AM) instance as storage in Recovery Manager for Exchange (RME) the previously used credentials are used. (186742)

Consider the following scenario: Launch Recovery Manager for Exchange (RME) console and attempt to add a storage from Quest Archive Manager (AM). Logon using Windows authentication credentials for User A. It will display ...

Product(s): Recovery Manager for Exchange - Data Protection Edition, Archive Manager...
Last Updated On: 5/23/2017
(0 Ratings) 1211 views
Can Archive Manager work with GUID Partition Table (GPT) partitions larger than 2 TB? (78318)

Can Archive Manager work with Guid Partition Table (GPT) volumes larger than 2 TB? MBR partitions support a maximum size of 2TB, however GPT volumes allows larger partitions to be used. If an attachment store is up to ...

Product(s): Archive Manager
Last Updated On: 5/23/2017
(0 Ratings) 1821 views
What are Message Policies and how to Create and Assign them (229570)

Store management message policies are used to manage the mail server store and determine how long messages remain on the mail server. These policies can be used to reduce the size of the mail server store, to maximize ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 85 views
How to grant access to mailboxes using Mailbox Assignment (229568)

The Mailbox Assignment Administration screen lets you define which users can access which mailboxes. Select users. 1. Click the Browse button to select a User to add to the Mailbox field. 2. Click the user you want to select. ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 91 views
How to search all emails in Archive Manager. (133753)

How can I search all user emails without having to add each individual mailbox to my login in Archive Manager? Before performing a seach make sure your Login in Archive Manager has a Secuity Role of either a Manager or Administrator. ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 1699 views
What are the supported Microsoft Exchange Server versions? (178193)

What versions of Microsoft Exchange Server are supported by Archive Manager for archiving mail items? As of Archive Manager 5.3, the following Microsoft Exchange Versions are supported. Microsoft Exchange, any of: • 2016 ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 1930 views
Removing groups from full access in Exchange does not remove users from Archive Manager mailbox (228595)

"When full Access permissions are added to a mailbox in Exchange the permissions are replicated in Archive Manager,. However. When the permissions on a mailbox in Exchange are removed this will not be replicated to the mailbox in Archive Manager. ". ...

Product(s): Archive Manager
Last Updated On: 5/17/2017
(0 Ratings) 74 views
How to verify access to other users mailboxes. (229493)

Using a SQL query to check which users have access to mailboxes other than their own The following script provides an output of any login that has access to a mailbox not owned by that login. The output should resemble the ...

Product(s): Archive Manager
Last Updated On: 5/17/2017
(0 Ratings) 62 views
How to undelete the deleted Archived Mailbox (129565)

If the User account is deleted from AD and Mailbox is deleted from Exchange, Active Directory Connector service will update the status as deleted for the Archived mailbox and is not accessible from the AM Website. To access ...

Product(s): Archive Manager
Last Updated On: 5/17/2017
(0 Ratings) 1477 views
System.IO.InvalidDataException: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream. (229212)

When trying to view an archived message, the following error is displayed. In the Website.wlog, errors similar to the follow could be observed: System.IO.InvalidDataException: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream. ...

Product(s): Archive Manager
Last Updated On: 5/15/2017
(0 Ratings) 77 views
When running an attachement Storarge Migration there may be failed files on completion (229230)

When running an attachment storage migration from the administration website, on completion it may show failed files: Is it possible to find what files it has failed on and why? Some files may fail to be migrated for a number of ...

Product(s): Archive Manager
Last Updated On: 5/8/2017
(0 Ratings) 56 views
Advanced Queries button no longer available when adding Alert Service Advanced Queries to the Configuration Console (229183)

Prior to version 5.2, if you added "Alert Service Advanced Queries" set to True in the Configuration Console it would allow you to see an Advanced button in the Alert Service Policies node. This would allow you to create Advanced Queries. ...

Product(s): Archive Manager
Last Updated On: 5/5/2017
(0 Ratings) 79 views
Search Exporter Error : "IIS authentication was successful but could not find Login within Archive Manager" (229167)

When trying to export to PST using Search Exporter, the below error is seen even though the login information is found in the Archive Manager website and the Search Exporter stops exporting further. 2017-05-03 13:14:14,137 ...

Product(s): Archive Manager
Last Updated On: 5/5/2017
(0 Ratings) 88 views