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Displaying 1-25 of 1688
What are Message Policies and how to Create and Assign them (229570)

Store management message policies are used to manage the mail server store and determine how long messages remain on the mail server. These policies can be used to reduce the size of the mail server store, to maximize ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 4 views
How to grant access to mailboxes using Mailbox Assignment (229568)

The Mailbox Assignment Administration screen lets you define which users can access which mailboxes. Select users. 1. Click the Browse button to select a User to add to the Mailbox field. 2. Click the user you want to select. ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 5 views
How to search all emails in Archive Manager. (133753)

How can I search all user emails without having to add each individual mailbox to my login in Archive Manager? Before performing a seach make sure your Login in Archive Manager has a Secuity Role of either a Manager or Administrator. ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 1635 views
What are the supported Microsoft Exchange Server versions? (178193)

What versions of Microsoft Exchange Server are supported by Archive Manager for archiving mail items? As of Archive Manager 5.3, the following Microsoft Exchange Versions are supported. Microsoft Exchange, any of: • 2016 ...

Product(s): Archive Manager
Last Updated On: 5/18/2017
(0 Ratings) 1828 views
How to verify access to other users mailboxes. (229493)

Using a SQL query to check which users have access to mailboxes other than their own The following script provides an output of any login that has access to a mailbox not owned by that login. The output should resemble the ...

Product(s): Archive Manager
Last Updated On: 5/17/2017
(0 Ratings) 7 views
Removing groups from full access in Exchange does not remove users from Archive Manager mailbox (228595)

"When full Access permissions are added to a mailbox in Exchange the permissions are replicated in Archive Manager,. However. When the permissions on a mailbox in Exchange are removed this will not be replicated to the mailbox in Archive Manager. ". ...

Product(s): Archive Manager
Last Updated On: 5/17/2017
(0 Ratings) 4 views
How to undelete the deleted Archived Mailbox (129565)

If the User account is deleted from AD and Mailbox is deleted from Exchange, Active Directory Connector service will update the status as deleted for the Archived mailbox and is not accessible from the AM Website. To access ...

Product(s): Archive Manager
Last Updated On: 5/17/2017
(0 Ratings) 1412 views
System.IO.InvalidDataException: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream. (229212)

When trying to view an archived message, the following error is displayed. In the Website.wlog, errors similar to the follow could be observed: System.IO.InvalidDataException: The magic number in GZip header is not correct. Make sure you are passing in a GZip stream. ...

Product(s): Archive Manager
Last Updated On: 5/15/2017
(0 Ratings) 7 views
When running an attachement Storarge Migration there may be failed files on completion (229230)

When running an attachment storage migration from the administration website, on completion it may show failed files: Is it possible to find what files it has failed on and why? Some files may fail to be migrated for a number of ...

Product(s): Archive Manager
Last Updated On: 5/8/2017
(0 Ratings) 4 views
Advanced Queries button no longer available when adding Alert Service Advanced Queries to the Configuration Console (229183)

Prior to version 5.2, if you added "Alert Service Advanced Queries" set to True in the Configuration Console it would allow you to see an Advanced button in the Alert Service Policies node. This would allow you to create Advanced Queries. ...

Product(s): Archive Manager
Last Updated On: 5/5/2017
(0 Ratings) 5 views
Search Exporter Error : "IIS authentication was successful but could not find Login within Archive Manager" (229167)

When trying to export to PST using Search Exporter, the below error is seen even though the login information is found in the Archive Manager website and the Search Exporter stops exporting further. 2017-05-03 13:14:14,137 ...

Product(s): Archive Manager
Last Updated On: 5/5/2017
(0 Ratings) 9 views
How to shrink the size of a transaction log (.LDF) in SQL (63465)

SQL Transaction logs will grow indefinitely if left unchecked and can eventually use up all available space on the volume that contains the transaction log. Shrinking transaction logs should be done regularly as part of a SQL database maintenance plan. ...

Product(s): Recovery Manager for Exchange - Data Protection Edition, Policy...
Last Updated On: 5/3/2017
(1 Ratings) 55166 views
Opening Archived email attachment results in HTTP 500 Internal Server error (195460)

Cannot able to open any archived attachment and an error 500 is seen. Below error is seen in the Event Viewer logs. 2015-08-13 16:12:57,176 [24] ERROR WWW.ViewAttachmentController - {{880d1e16-38c7-4557-830d-5deb311280a3 ...

Product(s): Archive Manager
Last Updated On: 5/2/2017
(3 Ratings) 1138 views
Error: "Server error in '/' Application. The file exists" when opening an attachment or using Search Exporter (155361)

When attempting to open a message with an attachment the following error is obtained: "Server error in '/' Application. The file exists". The same problem will occur if you try to use the Forward, Reply to Send to Me function. Search ...

Product(s): Archive Manager
Last Updated On: 4/27/2017
(1 Ratings) 1500 views
Archive Manager is not indexing PDF files. (146980)

Archive Manager is not indexing PDF files and you may see the following error in the FTI.wlog "Unable to load IFilter; code: 0x80004005" or possibly no error. PDF files are simply not being indexed and are not searchable within Archive Manager. ...

Product(s): Archive Manager
Last Updated On: 4/26/2017
(0 Ratings) 2332 views
How to move the Archive Manager 5x Database to a new SQL Server. (136429)

Steps to move the Archive Manager 5x Database to a new SQL Server. Step 1 Stop all Archive Manager services and the Archive Manager Website. Step 2 Take your current database off-line and copy your database and maintance jobs to the new server. ...

Product(s): Archive Manager
Last Updated On: 4/24/2017
(2 Ratings) 4097 views
How to: Obtain further information for alert query. (228390)

We have an alert with the following SQL query: SELECT COUNT(*) FROM ArchiveManager.dbo.MailBox WHERE (EnableStoreManager = 1) AND (LastFolderPopulation < GETDATE() - 1). The above query is returning a value of 1. What does this means? ...

Product(s): Archive Manager
Last Updated On: 4/21/2017
(0 Ratings) 3 views
How to estimate a Mailbox Size or Mailbox Message Count in the Archive Manager Database ? (55163)

How to estimate archive mailbox size or how many messages are linked to each mailbox? --This query will give you information on the size of mailboxes. Use ArchiveManager. Select MA.mailboxID, MA.Name, SUM(Cast(ME.Size as BIGINT))/1024/1024 as MailboxSizeMB. ...

Product(s): Archive Manager
Last Updated On: 4/19/2017
(0 Ratings) 2696 views
Removing Associated Email Addresses Throws ConnectionString Error (104433)

Customer are receiving error message when trying to delete/remove the associated email address: The ConnectionString property has not been initialized. TF00263310. STATUS. Defect ID TF00263310 has bee logged for this to be fixed in a future release of Archive Manager. ...

Product(s): Archive Manager
Last Updated On: 4/17/2017
(0 Ratings) 720 views
New exchange users are not reflected in Archive Manager (129759)

New Exchange Users are not being reflected in Archive Manager. The File "Archive Active Directory Connector.exe.log" or the ADC.wlog contains the following error. System.Runtime.InteropServices. COMException (0x8007203A): The server is not operational. ...

Product(s): Archive Manager
Last Updated On: 3/24/2017
(0 Ratings) 2128 views
SearchLog did not log searches (188531)

When trying to search in the Archive Manager website, the SearchLog is empty. It does not log any searches. WORKAROUND: Disclaimer: The information in the script(s) provided is known to work successfully; however, they ...

Product(s): Archive Manager
Last Updated On: 3/21/2017
(0 Ratings) 711 views
How to use Storage Migration Tool to move attachment data. (137294)

The current Storage location is being retired and all attachements need to be moved to a new location. How can this be done? In the Archive Manager Administration Site Under "Storage Location" the Storage Migration tab allow ...

Product(s): Archive Manager
Last Updated On: 3/16/2017
(0 Ratings) 2156 views
What Anti-Virus Exclusions Should be Set for Archive Manager? (84816)

Certain Anti-Virus exclusions should be put in place to allow for proper e-mail archiving in Archive Manager. You may get errors in your Anti-Virus software similar to: File "C:\Documents and Settings\ArchiveMgr_Journal\Local ...

Product(s): Archive Manager
Last Updated On: 3/16/2017
(1 Ratings) 5114 views
How to grant permissions via Exchange Management Shell - Exchange 2003/2007/2010/2013/2016 (45956)

How to grant permissions for the Archive Manager ESM account. Explicit permissions are required for the ArchiveMgr_ESM service to connect and archive mailboxes in Exchange. For Microsoft Exchange Server 2000 or 2003. ...

Product(s): Archive Manager
Last Updated On: 3/13/2017
(1 Ratings) 2157 views
Where did the PST Importer tool go? (142542)

The PST Import Wizard no longer ships with the Archive Manager as of version 5.1 as this functionality, and much more, is now available in Recovery Manager for Exchange. Recovery Manager for Exchange is a separate Quest ...

Product(s): Archive Manager
Last Updated On: 2/22/2017
(0 Ratings) 1430 views