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Rapid Recovery License Portal 6.1 - User Guide

Getting started with the Rapid Recovery License Portal Managing licenses in the Rapid Recovery License Portal
Downloading software from the License Portal Using the dashboard Performing global searches in the License Portal Configuring personal settings Configuring email notification settings Managing users Managing groups Managing licenses Managing registered agent machines Managing cores Working with License Portal reports

Viewing license numbers

When you purchase software or appliances, you will receive a license number associated with your account that will also be associated with any software license keys for the Core and Agent software.

You can easily view your license numbers from within the License page.

For software groups, on the License page, click the License Numbers link. The License Numbers dialog box appears to display your registered license numbers.
NOTE: If you have a non-phone home (NPH) license key (for an appliance group), you can request to have an email sent to you that contains the key. The email will be sent only to the registered user. To do so, on the License page, click the NPH Keys link.
For an appliance group, on the License page, the table displays appliance-only license numbers. If you have both appliances and software licenses, you can click Add License, which opens the License Numbers dialog box, to view all license number (both software and appliance).

For information about adding license numbers, see the topic, Adding a license to the License Portal.

Viewing license pool information for a group

The License Portal displays the number of available, used, and reserved software licenses for a group. License pools and license constraints are shown only if restrictions are imposed over the license metrics.

For more information about understanding license pools, see the topic, Understanding license pools.

Changing the license pool for software groups

As business drivers change, you can reallocate software licenses between subgroups as needed. Two things to consider when redistributing license pools are:

For more information about license pools and license pool consumption, see the topic, Understanding license pools.

Reserve - Specify a number of licenses to hold in reserve for the group. This number cannot exceed the number in the parent group.
Draw from Parent - (For subgroups) Select this option to allocate licenses from the available licenses in the parent group.
Disabled - Select this option to disable the license pool. If you select this option, you will not be able to add agents to the group, and licenses cannot be consumed by this group. An agent would be added with a trial license in this case.
Click Apply Changes.


Allocating virtual and physical licenses for MSPs

If you have an MSP license type for a software group and have a limited number of virtual and physical machine licenses, you can reallocate the number of licenses reserved for virtual and physical machines as needed. You can adjust the licenses at the root group level only. For more information about license pools and license pool consumption, see the topic, Understanding license pools.

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