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Rapid Recovery License Portal 6.1 - User Guide

Getting started with the Rapid Recovery License Portal Managing licenses in the Rapid Recovery License Portal
Downloading software from the License Portal Using the dashboard Performing global searches in the License Portal Configuring personal settings Configuring email notification settings Managing users Managing groups Managing licenses Managing registered agent machines Managing cores Working with License Portal reports

Downloading and adding an agent to the License Portal

The Rapid Recovery Agent is comprised of the agent services and software that enable protection of your data. You install agent software on the Windows and Linux machines that you want to protect in your environment (for example, on an Exchange server, SQL server, Linux server, and so on). The agent tracks changed data blocks on the disk volume of the machine and creates snapshot images of the data to send to an associated Core.

From the License Portal, you can download and run the Agent installer. When the software is installed on a machine, the agent is added to the License Portal so that you can manage associated licenses.


For more information about installing the AppAssure 5 or Rapid Recovery Agent on your machines, see the Quest Rapid Recovery Deployment Guide.

Downloading software for appliances

If you have a DL Series appliance, you need to use the Recovery and Update Utility (RUU) to upgrade to the latest version of the Rapid Recovery software (Do not use the Core Installer). The RUU is available in the Appliance Applications section of the Downloads page.

Under the Appliance-based Applications heading, next to the software you want to download, click Download, and then click Run in the resulting installer dialog box to install the software.

Using the dashboard

You can view the License Portal Dashboard for a quick summary of License Portal status information. Depending on the selected group, Information about protected machines and licenses in your environment is displayed in charts and tables for at-a-glance viewing.

Performing global searches in the License Portal

At the top of the License Portal pages, you can perform a global search for cores, agent machines, groups, or users. To help you with your search, when you enter search text, suggested input appears if available.

For easy navigation, results are returned on a Search Results page organized by Groups, Cores, Machines, or Users according to what is found. You can easily view details about and perform a number of actions on an entity that is returned in Search Results.

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