Chat now with support
Chat with Support

Rapid Recovery License Portal 6.1 - User Guide

Getting started with the Rapid Recovery License Portal Managing licenses in the Rapid Recovery License Portal
Downloading software from the License Portal Using the dashboard Performing global searches in the License Portal Configuring personal settings Configuring email notification settings Managing users Managing groups Managing licenses Managing registered agent machines Managing cores Working with License Portal reports

Viewing and working with user details

In the License Portal you can view a variety of detailed information about a user, such as identifying information and modification history.

To view and work with user details
1
In the left navigation area of the License Portal, click Users.
2
In the Actions column of the user for which you want to view details, click the Details icon.
In the Details dialog box, you can view the user’s email address, role, the root group to which this user belongs, and a history of modifications to this user account.
3
Click the following actions for this user as needed:
•
Revoke all Privileges - To revoke the user’s privileges from all the groups on the License Portal. Once privileges are revoked, the user cannot log on to the portal.
•
Edit Privileges - To change the user’s access privileges to License Portal functionality. For more information about setting user privileges for this user, see the topic, Editing user roles.

Inviting users and setting user roles

From within the License Portal, you can invite users into a group or subgroup and set roles for those users.

 
* 
NOTE: You must have administrative rights to invite, remove, or edit a user.
To invite users and set user roles
1
On the Users page, click Invite.
The Invite New User dialog box appears.
2
In the Invite New User dialog box, enter the information as described in the following table, and then click Invite.
 
Table 6. User Account Information
Field
Description

Email

Enter a unique email address for the user.

NOTE: This is a required entry.

Role

Select the appropriate role(s) to assign to the user to control access to License Portal features and content. You can choose from the following and a user can have multiple roles per user group:

•
Owner. Provides full access to the portal including the ability to create, edit, and delete users, groups, cores, and agents. The owner also receives email notification about approving or denying users that are registered via subdomain.
•
Admin. Provides full access to the portal including the ability to create, edit, and delete users, groups, cores, and agents.
•
Reader. Provides view-only access to the portal.
The user will receive an email notification with a link to complete registration.

Editing user roles

Complete the steps in the following procedure to edit user roles and associated privileges.

 
* 
NOTE: A user’s access rights are inherited by their subgroup.
To edit user security privileges
1
On the Users page, in the Actions column for the user you want to modify, do one of the following:
•
Click the Details icon and then click Edit Privileges.
•
Click the Edit icon.
 
* 
NOTE: If you have numerous users in the group, you can easily filter the list of users and search to locate the user you want to modify. See the topic, Viewing and searching for users for more information.
The User Role dialog box appears.
2
Select the appropriate role(s) for this user. You can choose from the following, and a user can have multiple roles per user group:
•
Owner. Provides full access to the portal including the ability to create, edit, and delete users, groups, cores, and agents. An owner also receives email notification about approving or denying users that are registered via subdomain.
•
Admin. Provides full access to License Portal content, including the ability to create, edit, and delete users, groups, cores, and agents.
•
Reader. Provides view-only access to License Portal content.
3
Click Save. The newly assigned privilege level appears in the Role column.

Deleting a user

Complete the following steps to remove a user from the current group.

To delete a user
1
On the Users page, in the Actions column for the user you want to delete, click the Delete icon.
A confirmation message appears for you to verify that you want to remove the user from the current group.
2
Click OK to confirm.
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating