Chat now with support
Chat with Support

Rapid Recovery License Portal 6.1 - User Guide

Getting started with the Rapid Recovery License Portal Managing licenses in the Rapid Recovery License Portal
Downloading software from the License Portal Using the dashboard Performing global searches in the License Portal Configuring personal settings Configuring email notification settings Managing users Managing groups Managing licenses Managing registered agent machines Managing cores Working with License Portal reports

Adding a license to the License Portal

Once you are logged in to the License Portal, you can add license numbers.This is helpful when you have purchased additional licenses or have upgraded a license.

For information about extending a license (for example, to add capacity to an existing license) see the topic, Extending an appliance license.

In the left navigation area of the License Portal, click Licensing (ensuring that the group for which you want to add a license number is currently selected.)
Click the License Numbers link. The License Numbers dialog box appears.
Click Add.
Click Change License Key.

Managing registered agent machines

The Machines area of the License Portal displays the Rapid Recovery Agents for the current group. This view lets you view and manage licenses on a machine-by-machine basis.

Refer to the following topics for more information about viewing and managing agent machines.

Viewing and searching for registered agent machines

In the License Portal, you can easily view and search for registered agent machines.

Status - The status of the machine as active, paused, or blocked. If an agent is paused, it does not take snapshots but can be resumed from the associated Core.The license is also still counted in the pool, If an agent is blocked, snapshots cannot be resumed from the Core; the agent must be “unblocked”. The license of a blocked machine is not counted in the pool.
Display Name - The display name of the machine.
Group - The group to which this machine belongs.
Core - The Core to which this agent belongs.
Replicated To - The Core to which this agent is sending replication snapshots if applicable.
License - The type of license for this machine.
License Expires - The expiration status and the date the license expires, if applicable; for example, Expired, Never, a future date, and so on.
Version - The version of Agent software installed on this agent.
To start a new search, click the link, Clear Filters. in the Actions column.
NOTE: You can export the list of users as needed. To export, on the Export drop-down menu, click Export to XLS or Export to PDF as appropriate. Microsoft Excel 2010 and higher are supported export formats.

Viewing and working with machine details

In the License Portal you can view a variety of detailed information about a machine, such as identifying information and modification history.

Pause Protection - To pause protection for this machine, which temporarily stops the machine from taking snapshots. It can then be resumed from the associated Core.
Upgrade - To upgrade the license on this machine (for example, from trial to perpetual or subscription).You must have enough licenses in the pool to support the upgrade.
Extend License - Extends the expiration date of a trial license, which extends the expiration date by two weeks for the agent machine. An Administrator can extend the expiration date once per agent.
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating