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On Demand Global Settings Current - User Guide

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Subscriptions

This section contains the following topics.

Subscription details

The Subscriptions page contains the details of your current subscriptions.

Managing subscriptions

On Demand subscriptions are associated with an email address. To activate a subscription, the email address of the subscription owner must be added to the Subscription Owner list.

Subscription expiry

To prevent loss of data, subscription expiry takes place in stages.

Subscription details

Click the module name to get information on product subscription details and pricing as well as links to Quest sales support.

 

Modules

Module name

The module name.

Modules may offer separate licenses for specific features.

Features

Feature name

A feature is the smallest subscription unit. Features can be bundled into Standard, Professional, and Advanced offerings.

Subscription Type

Standard, Professional, or Advanced

The organization has purchased a subscription to features offered by this module. The specific subscription type depends on the number of features purchased.

Trial

The organization has subscribed to a trial license. Module features may be limited.

Note: When moving from Trial to Paid, the user associated with the paid subscription must be an organization administrator. See Subscription Owner when Moving from a Trial to a Paid subscription.

Technical Preview

The organization has subscribed to a technical preview license. Module features may be limited.

Not subscribed

The organization is not subscribed to this module.

Expiry Date

mm/dd/yyyy

The date on which the subscription will expire. See Subscription expiry.

Rate Plan

Prepaid

A set number of licenses have been purchased.

Overage

The organization is billed for licenses as they are consumed.

Licenses

####

The number of licenses purchased (∞ if the Rate Plan is Overage).

Used

####

The number of licenses currently consumed.

Managing subscriptions

On Demand subscriptions are associated with an email address that was used to purchase the subscription. All valid email address formats are supported. The email address does not need to be associated with a Quest account. In order to activate a subscription, the email address of the subscription owner must be added to the Subscription Owners list on the Settings > Subscriptions > Shared Subscriptions page. A subscription owner can share subscriptions with multiple organizations.

Adding a subscription owner to the Subscription Owners list does not add the user to the organization. A subscription owner does not have sign in capability or any other permission settings. To add a user to an organization, see Adding users to an organization.

Sharing a subscription

To share a subscription with the organization, request permission from the subscription owner to add their email address to the Subscription Owners list. If the request is accepted, all subscriptions associated with the email address are assigned to the organization. A subscription owner can share subscriptions with multiple organizations.

Note that a Subscription sharing status of Active indicates that the user has consented to share subscriptions. It does not indicate that a valid subscription is associated with the email address.

2
On the Settings page, click Subscriptions in the top menu.
4
On the Shared Subscriptions page, enter the email address of the subscription owner and click Request.
The email address is added to the Subscription Owners lists with a Subscription sharing status of Pending.
6
If Subscription sharing remains in the Pending state, you can choose to select Cancel Request from the Action menu.
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