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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Managing your Microsoft Entra tenants and on-premises domains On Demand Home page Configuring settings Documentation roadmap Technical Support

Managing organizations and regions

On Demand management is based on the concept of organizations. An organization can subscribe to modules. Organization administrators can use the tools provided by the modules to perform administrative actions on Microsoft Entra tenants.

When a user signs up for On Demand, an organization is created and the user becomes an administrator for the organization. For most On Demand use cases, a customer creates a single organization. Multiple administrators and multiple tenants can be added to the organization. See Signing up for On Demand.

Use the links below for more information on managing organizations and regions.

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Geographic regions
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Multiple organizations
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Creating a new organization
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Displaying the organization ID and deployment region
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Switching organizations
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Editing organization settings
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Deleting organizations

Geographic regions

An Azure region is a set of data centers deployed within a geographic area. Selecting the correct region for your On Demand organization enables you to achieve higher performance and supports your requirements and preferences regarding data location. Specifying the region for your organization determines the geographical region where your data is stored. For more information, see Microsoft documentation.

During sign up, you can choose the region where your On Demand data will be hosted. The following regions are currently supported:

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United States
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Europe
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United Kingdom
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Canada
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Australia
Regional availability of modules

Microsoft continues to deploy services across Azure regions. However, at this time, not all services are available in all regions. As a result, not all On Demand modules are available in all regions. The table below lists current module availability by region. When you create an organization in a region, only the available module tiles are displayed on your home page.

 
Region
Available Modules

U.S.
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Audit
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License Management
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Migration
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Recovery

Europe
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Audit
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License Management
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Migration
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Recovery

U.K.
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Audit
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License Management
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Migration
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Recovery

Canada
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Audit
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License Management
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Migration
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Recovery

Australia
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Audit
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License Management
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Migration
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Recovery

For the most up-to-date information, see https://regions.quest-on-demand.com/.

Multiple organizations

Some customers may want to create multiple organizations. For example:

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A managed service provider (MSP) can create an organization for each client.
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A global company can create separate organizations for employees by geographic region.

When you sign up for On Demand, you are prompted to name your organization. Users with multiple organizations associated with their email address are prompted to select an organization during sign in.

 
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CAUTION: Adding a tenant to multiple organizations.

Adding the same tenant to multiple organizations can result in conflicting application of policies and settings. When using multiple organizations to manage a tenant, the organization administrators must coordinate their management activities.

Creating a new organization

As an On Demand user, there may be no organizations associated with your account. This can happen if this is the first time that you have used On Demand and have not yet been invited to an organization or if you have been removed from all organizations. In this case, after you sign in, the Welcome to On Demand page opens where you can create a new organization. Use the following steps to create an organization.

If you are currently signed in, you can create a new organization by clicking your email address in the menu bar at the top of the page and selecting Create Organization. Follow the steps that follow to create an organization.

 
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TIP: On the Create Organization page, if you decide not to create a new organization, click on your browser back button to return to your original organization.
To create a new organization:
1
Enter an organization name.
2
Select a region.
3
Click Create Organization.
Best practices when selecting a region for a new organization

If you are creating an organization for use with an On Demand module, first determine the data location for your Microsoft 365 tenants.

You can view tenant-specific data location information in your Microsoft 365 Admin Center in Settings | Org settings | Organization Profile | Data location. For details about where your data is stored, see the Microsoft article: https://docs.microsoft.com/en-us/microsoft-365/enterprise/o365-data-locations?view=o365-worldwide

For most On Demand modules, select the On Demand deployment region that contains the data location of your Microsoft 365 tenant, if none of the available deployment regions match your Microsoft 365 tenant data location, select the deployment region that is closest to your Microsoft 365 tenant. For the On Demand Migration module see the section that follows.

Considerations when you create an On Demand organization for migration

On Demand Migration, the following points should be considered when selecting an On Demand region for a new organization:

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Select the On Demand deployment region that contains at least one data location for your source and target Microsoft 365 tenancies.
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If the source and target Microsoft 365 tenant data locations are in different On Demand deployment regions, select the region closest to the target tenant data location.
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If neither the source nor target Microsoft 365 tenant data locations are in an On Demand deployment region, select a region that provides the shortest migration path from source tenant to On Demand deployment region to target tenant.
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If the Microsoft 365 tenancies have Multi-Geo capability enabled, you might need to create separate On Demand organizations in different deployment regions. Consider the locations of each source and target combination and create On Demand organizations in a suitable deployment region.
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