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On Demand Global Settings Current - User Guide

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Notifications

An On Demand Email Notifications send notifications to one or more recipients following an event. For example, after a backup failure event, specified recipients receive a notification email.

Notification templates allow you to configure who will receive notifications so that they can take the appropriate action to address the outlined risks to your environment.

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Managing Notification Templates: Required Permissions
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Configuring Audit Notification Templates
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Configuring On Demand Platform Notification Templates
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Configuring Recovery for Active Directory Notification Templates
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Configuring Recovery for Microsoft Entra ID Notification Templates
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Configuring Migration - Self-Service Notification Templates

Managing Notification Templates: Required Permissions

To manage notification templates, your account must have the correct permissions. These permissions vary by module and alert type. Ensure your role includes the necessary access.

Required Permissions

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Audit
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Shared Alerts:
Requires Can Manage Shared Alerts and Shared Notification Templates
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Private Alerts:
Requires Can Manage Private Alerts and Private Notification Templates
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Recovery for Active Directory
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Manage Access:
Requires Recovery for AD: Can Manage Forests
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View-Only Access:
Requires Recovery for AD: Can View All
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Recovery for Microsoft Entra ID
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Requires Can Manage Backup Settings
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On Demand Platform
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Requires Can Manage the Organization

Configuring Audit Notification Templates

To create an Audit notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification | Email Notifications.
3
Expand Audit.
4
To create a new notification template, select New Template.
5
Enter a name for the template.
6
Specify whether you require the system to send email alerts. When the Email Notifications toggle is On, email notifications are enabled, and emails will be sent for relevant updates. To disable notifications, click the toggle so it switches to Off.Select whether it is private (only visible to the individual who created it) or shared (visible to all Audit users allowing for collaboration with multiple users from the same organization).
7
Add recipients by role or by entering the required email addresses and click Add Recipients as needed.
All recipients are listed under Selected Recipients.
8
Optionally, select recipients (all or specific recipients) and click Send Test Email.
9
Click Save.
Under the Linked Alerts column you can see the number of linked alerts. Selecting the number hyperlink allows you to see the list of linked alerts.
The template can only be removed if it does not have alerts associated with it. For more information on managing alerts, see the Security Guardian User Guide.
To edit an Audit notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification | Email Notifications.
3
Expand Audit.
4
Click the notification template name to edit the template.
5
Optionally, specify whether you require the system to send email alerts. When the Email Notifications toggle is On, email notifications are enabled, and emails will be sent for relevant updates. To disable notifications, click the toggle so it switches to Off.
6
Update recipients as needed.
7
To add recipients, enter the required email addresses and/or select the required roles and click Add Recipients.
8
To remove recipients, select the required email addresses and/or unselect the required roles from the recipients listed under Selected Recipients, and click Remove.
9
Optionally, select recipients (all or specific recipients) and click Send Test Email.
10
Click Save.
The template can only be removed if it does not have alerts associated with it. For more information on managing alerts, see the Security Guardian User Guide.
To remove an Audit notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification | Email Notifications.
3
Expand Audit.
4
Select the notification template to edit and click Remove Template.
5
Click Remove to confirm.
The template can only be removed if it does not have alerts associated with it. For more information on managing alerts, see the Security Guardian User Guide.

Configuring On Demand Platform Notification Templates

To edit a On Demand Platform notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification | Email Notifications.
3
Expand On Demand Platforms.
4
Click the notification template name to edit the template.
5
Update recipients as needed.
6
To add recipients, enter the required email addresses and click Add Recipients.
7
To remove recipients, select the required email addresses and/or unselect the required roles from the recipients listed under Selected Recipients, and click Remove.
8
Optionally, select recipients (all or specific recipients) and click Send Test Email.
9
Click Save.
The next time an event that is associated with this notification template occurs, all the listed recipients receive a notification email.

 

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