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On Demand Global Settings Current - User Guide

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Stage 3: Subscription expired. Service disabled.

Stage 3: Subscription expired. Service disabled.

After 30 days, module services are no longer operational for the tenants in the organization. Data is preserved for 30 days and then, it is permanently deleted.

Stage 4: Subscription expired. Data deleted.

Stage 4: Subscription expired. Data deleted.

Your data has been deleted and cannot be restored.

Activity trail

An activity trail is a set of records that provide documentary evidence of the sequence of activities that have affected a specific operation, procedure, or event at any time. The recorded information includes date and time, actor, a description and customized fields of the event. On Demand retains the complete activity trail history for an organization.

The following activity trail logs are available:

On Demand Platform: Records the information for:

•
adding and removing tenant events
•
granting of admin consent for a tenant
•
assigning and unassigning a user to On Demand access control roles
•
platform service related tasks
•
notification events

Audit: Records information about the audit module and related events.

Recovery: Records information about backup enable and disable events.

Migration: Records information about migration process events.

License: Records information about license management activities.

Filtering and exporting activity trail logs

You can filter for the events that you want to see using the FILTERS option. You can also use the EDIT COLUMNS option to add and remove columns. When you are displaying the activities that you want, you can export the results to a .csv file.

You can click + at the end of the first row and select All of (and) or Any of (or) to add an additional filter rule. To remove an individual filter rule, click X beside the rule.

NOTE: To see the detailed information for the event, click on a specific event.
To modify columns and filter activity trail logs
1
In the side navigation panel, click Settings.
2
In the Activity Trail tab, click FILTERS to expand and specify your filter criteria.
By default, a filter is set to show the logs for the last 7 days (Date | during last | 7 | days).
3
To change filter criteria, you can select attributes, operators, and values from the dropdown list.
•
To add an additional filter rule click + at the end of the first row and select All of (and) or Any of (or).
•
To see all available logs for current organization, click CLEAR ALL.
•
To remove an individual filter rule, click X beside the rule.
4
To customize the displayed columns, click EDIT COLUMNS, select or clear the columns, and click SELECT.

Once you are displaying the activity trail information that you want, you can click EXPORT TO .CSV to download the information in a .csv (comma separated value) format file.

Notifications

An On Demand notification is an email sent to one or more recipients following an event. For example, after a backup failure event, specified recipients receive a notification email.

Notification templates allow you to configure who will receive notifications so that they can take the appropriate action to address the outlined risks to your environment.

Configuring Audit Notification Templates
To create an Audit notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification in the menu bar.
3
Expand Audit.
4
To create a new notification template, select New Template, enter a name for the template, select whether it is private (only visible to the individual who created it) or shared (visible to all On Demand Audit users allowing for collaboration with multiple users from the same organization), enter email addresses for recipients and click Add Recipients.
All recipients are listed under Selected Recipients.
5
Optionally, select recipients (all or specific recipients) and click Send Test Email.
6
Click Save.
Under the Linked Alerts column you can see the number of linked alerts. Selecting the number hyperlink allows you to see the list of linked alerts.
The template can only be removed if it does not have alerts associated with it. For more information on managing alerts, see On Demand Audit User Guide.
To edit an Audit notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification in the menu bar.
3
Expand Audit.
4
Click the notification template name to edit the template.
5
Update recipients as needed.
6
To add recipients, enter the required email addresses and click Add Recipients.
7
To remove recipients, select the required email addresses from the recipients listed under Selected Recipients, and click Remove.
8
Optionally, select recipients (all or specific recipients) and click Send Test Email.
9
Click Save.
The template can only be removed if it does not have alerts associated with it. For more information on managing alerts, see On Demand Audit User Guide.
To remove an Audit notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification in the menu bar.
3
Expand Audit.
4
Select the notification template to edit and click Remove Template.
5
Click Remove to confirm.
The template can only be removed if it does not have alerts associated with it. For more information on managing alerts, see On Demand Audit User Guide.
Configuring Recovery for Microsoft Entra ID Notification Templates
To edit a Recovery for Microsoft Entra ID notification template
1
In the side navigation panel, click Settings.
2
In the main panel, click Notification in the menu bar.
3
Expand Recovery for Microsoft Entra ID.
4
Click the notification template name to edit the template.
5
Update recipients as needed.
6
To add recipients, enter the required email addresses and click Add Recipients.
7
To remove recipients, select the required email addresses from the recipients listed under Selected Recipients, and click Remove.
8
Optionally, select recipients (all or specific recipients) and click Send Test Email.
9
Click Save.
The next time an event that is associated with this notification template occurs, all the listed recipients receive a notification email. For more information on managing alerts, see On Demand Recovery User Guide.

 

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