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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Tenant Managment On Demand Home page Settings Documentation roadmap Technical Support

Displaying the organization ID

Each organization has a unique organization ID. This ID may be required by technical support to troubleshoot issues. The Organization ID is displayed on the Manage Organizations page.

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Click Organization Name.
The Manage Organization page opens.

Adding users to an organization

Once you have created an organization, you can add additional users and determine what tasks each user can perform.

For a list of access control procedures, see the task flow Adding a user and assigning a role.

Users and roles

When you add a user to an organization, you also assign one or more roles. The role assignment determines what permission level a user has and ultimately, what tasks the user can perform. Assigning roles and setting user permissions is referred to as access control.

Access control is a process by which users are granted access and certain privileges to systems, resources, or information. In On Demand, you can grant authenticated users access to specific resources based on your company policies and the permission level assigned to the user.

On Demand comes configured with a number of default roles. The default role permissions settings cannot be changed, but you can create custom roles with specific permission settings to align with your company policies. You can assign multiple roles to each user in order to combine permission sets.

Default roles and their permission settings are described below.

The On Demand access control interface is comprised of two pages.

Default roles

On Demand is configured with default roles that cannot be edited or deleted. You can duplicate default roles to create custom roles. The default roles are listed below.

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