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Rapid Recovery License Portal 6.1 - User Guide

Getting started with the Rapid Recovery License Portal Managing licenses in the Rapid Recovery License Portal
Downloading software from the License Portal Using the dashboard Performing global searches in the License Portal Configuring personal settings Configuring email notification settings Managing users Managing groups Managing licenses Managing registered agent machines Managing cores Working with License Portal reports

Resetting your password

If you have forgotten your password, you can easily reset it.

To reset your password
1
On the License Portal Login page, click the link, Forgot your password?.
The Password Reset page opens.
2
Enter the email address associated with the user account for which you want to reset your password, and click Send Reset Instructions.
3
Check your email for the password reset link, and click the recovery link in the email you received.
4
On the Password Reset page, enter your new password. The Password Reset Success page opens. You also receive an email confirming your password reset.
5
You can log on with the new password.

Managing licenses in the Rapid Recovery License Portal

This chapter describes how to use the License Portal, including how to access and manage Rapid Recovery licenses. It includes the following topics:

•
Downloading software from the License Portal
•
Performing global searches in the License Portal
•
Configuring personal settings
•
Configuring email notification settings
•
Managing users
•
Managing groups
•
Managing licenses
•
Managing registered agent machines
•
Managing cores
•
Working with License Portal reports
 

Downloading software from the License Portal

Downloading software from the License Portal

From the Downloads page, you can easily download and install Rapid Recovery software. When you download software from this page and then install it on your machine(s), the associated component is added to the License Portal so that you can manage the associated licenses. Refer to the following topics for more information:

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Downloading and adding a Rapid Recovery core to the License Portal
•
Downloading and adding an agent to the License Portal
•
Downloading software for appliances

Downloading and adding a Rapid Recovery core to the License Portal

The Rapid Recovery Core, which is installed on a dedicated server, stores and manages the agents and backups of all protected machines in your environment. From the License Portal, you can download and run the Rapid Recovery Core installer. When the software is installed on the server, the Core is added to the License Portal so that you can manage associated licenses.

 
* 
NOTE: Only users with administrative rights can download a core.
To download and add a Core to the License Portal
1
In the left navigation area of the License Portal, click Downloads.
2
Under the Windows-based Applications heading, next to Core Installer or Core Web Installer, click the Download button.
 
* 
NOTE: The Core Installer downloads the executable file in one task, while the Core Web Installer streams a download of the latest version of the Core, which runs directly from the Web and lets you pause and resume the process as needed. A license key is automatically generated and presented for you to enter to activate the subscription. The license key also appears in the confirmation email you receive after choosing your download option.
3
Click Run in the subsequent dialog boxes to install the software.
 
* 
NOTE: When the automatic installation of the Core executable file is complete, the Welcome screen appears.

For more information about installing the Rapid Recovery Core, see the Quest Rapid Recovery Deployment Guide.

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