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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Managing AD users

The following list identifies what various users can and cannot do within NetVault Backup as it pertains to Active Directory (AD):

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When an AD user logs in using an AD login, such as a domain name followed by the user name or a name that contains the @ symbol, NetVault Backup authenticates the login against Active Directory. This behavior lets an AD user log in to NetVault Backup even without a local NetVault Backup account.
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If authentication succeeds and this is the first time that the user is logging in, NetVault Backup takes one of the following actions:
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If a corresponding AD group exists in NetVault Backup, NetVault Backup adds the user and assigns the user the privileges, access levels, and notification settings that are defined for the corresponding AD group.
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If the user does not have a NetVault Backup account, NetVault Backup adds the user but excludes all privileges, access levels, and notification settings. When the local NetVault Backup Administrator logs in, the administrator can view the AD user entry and assign the applicable privileges.
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NetVault Backup automatically fetches the respective user details from the domain controller and stores it locally in the NetVault Backup database. In case of secure mode, the details are fetched from domain controller and overwritten in the NetVault Backup database on every successful login.
 
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If authentication fails, NetVault Backup displays an error message and prevents the user from logging in.
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All NetVault Backup administrators can view all local and AD NetVault Backup users.
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An AD NetVault Backup user with administrative privileges can add authenticated AD users; a local NetVault Backup Administrator cannot.
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An AD NetVault Backup user with administrative privileges can rename an existing NetVault Backup user to an authenticated AD NetVault Backup user; a local NetVault Backup Administrator cannot. You must ensure that the password fields remains empty to maintain the integrity of the user’s AD password.
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Once the AD user is added in NetVault Backup, it cannot be renamed to any other user name.
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No one can change an AD user’s password or set the password to use the Password never expires option.
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A local NetVault Backup Administrator or an AD NetVault Backup user with administrative privileges can change user-based information that is accessed by using the Modify Details option as this information is stored in the NetVault Database. However, if the secure mode is enabled, the NetVault Backup administrator and other users are allowed to edit or change only E-mail 2 and E-mail 3 of an AD NetVault Backup user.
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NOTE: On Windows based NetVault Backup Server, if the Workstation attribute is set for a user in the AD database, then NetVault Backup fetches that information and stores it against the Workstation in the user details. If the user has multiple workstations, they display as separated by commas. If you want the AD user with the Workstation attribute set in AD to log in to the NetVault Backup Server, then the user must specify the NetVault Backup Server in the AD Workstations list.

On Linux-based NetVault Backup Server, the workstation field cannot be fetched, hence the user is unable to login. We recommended that workstation should not be set in AD for linux Server.

An administrator can perform the following tasks in NetVault Backup:

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Adding an AD user
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Deleting an AD user

Adding an AD user

The preferred method of adding an AD user is for the applicable user to log in and let NetVault Backup complete the authentication process. However, if you have the applicable privileges, at a minimum, you must have the Users — Administer user accounts privilege, you can manually add the user, where it will also consider the privileges defined to selected user before renaming to AD user.

When you add an AD user to the NetVault Backup Server, NetVault Backup automatically fetches the respective user information from AD and populates it in the NetVault Backup user details. However, on Linux-based NetVault Backup Server, user details are fetched only after the first login and not if the AD user is added manually. On windows based NetVault Backup Server, when you add users manually, the privileges defined for the AD group to which the user belongs are automatically assigned. If the user has an existing local NetVault Backup account, the privileges defined for that account are taken into consideration by NetVault Backup before redefining the local user as an AD user. For more information on adding, updating, and deleting user accounts, see Creating a user account, Modifying a user account, and Deleting a user account.

1
In the Navigation pane, click Users and Groups.
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On the Manage User Accounts and User Groups page, click Add User.
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Select the user on Manage User Accounts and User Groups page and click Modify Details.
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Enter the AD user name in the <domain>\<name> (For example, domain\username) or <name>@<domain> (For example, username@domain.com) format, and click Apply.

Deleting an AD user

A local NetVault Backup Administrator or an AD NetVault Backup user with administrative privileges can remove an AD user from NetVault Backup. This does not affect the user’s account in Active Directory; it only removes the user from the NetVault Database.

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In the Navigation pane, click Users and Groups.
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On the Manage User Accounts and User Groups page, select the user account that you want to remove, and click Delete.
 
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NOTE: You can select multiple user accounts to delete at one time.
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In the confirmation dialog box, click Delete.

Managing AD groups

The following list identifies what various users can and cannot do within NetVault Backup as it pertains to AD user groups:

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A NetVault Backup Administrator can search, list, update, and delete existing NetVault Backup AD groups. However, this administrator cannot list AD groups that have not been added from Active Directory.
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An AD NetVault Backup user with administrative privileges can search, list, update, and delete existing NetVault Backup AD groups. This administrator can also list AD groups that have not been added from Active Directory yet and can add AD groups to NetVault Backup.
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NetVault Backup users who do not have administrative privileges cannot perform any tasks related to AD groups in NetVault Backup.
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While renaming NetVault Backup user to AD user all the privileges of NetVault Backup user will be assigned to new AD user along with the privileges of NetVault AD groups.
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As stated previously, a new AD user can log in to NetVault Backup, and NetVault Backup automatically authenticates the login. If authentication succeeds, NetVault Backup assigns the user the privileges that are defined for the corresponding AD group.
 
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IMPORTANT: If you manually add an AD user instead of using the automated authentication process, the corresponding privileges that are defined for the user’s AD group are automatically assigned.
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If the AD user has an existing local NetVault Backup account, all privileges from that account are assigned to the user when the account is redefined as an AD user account. The privileges defined for the corresponding AD group are also assigned to the redefined account.

An administrator can perform the following tasks in NetVault Backup:

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Adding an AD group to NetVault Backup Server
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Viewing a list of AD groups that exist in NetVault Backup
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Modifying description of added AD group in NetVault Backup
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Deleting an AD group that was added to NetVault Backup
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