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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Configuring default settings for Job Manager

To configure default settings for Job Manager:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings.
3
Under Services, click Job Manager. In the Job Manager dialog box, configure the following settings.
 
Table 120. Job Manager settings
Setting
Description

Job Keep Alive rate

Keep-alive messages are used to verify network connection between two NetVault Backup machines and to keep this connection intact. The keep‑alive rate setting controls how often keep-alive messages are sent between the Job Manager running on the server and the Data Plug-in running on a client.

The default value is 5 minutes. To change the interval, type or select a new value. The keep-alive rate is specified in number of minutes.

CLI utility nvjobcreate will return exit status

By default, the nvjobcreate utility returns the Job ID on success and “0” on failure.

When you select this check box, the nvjobcreate utility returns the exit code “0” on success and “1” on failure.

To determine the Job ID number when the nvjobcreate utility is configured to return the exit status, you can use the -jobidfile option. The Job ID number is written to the specified file. For more information about this option, see the Quest NetVault Backup CLI Reference Guide.

Allow VMware plugin jobs to be distributed on other VMware backup proxy

To distribute the backup jobs running on a Plug-in for VMware to the other VMware backup proxies, select this check box.

By default, this check box is clear.

Jobs threshold for VMware Backup Proxy

If you want to change the default threshold from 2, enter the applicable number for the jobs threshold for VMware Backup Proxy setting.

This value indicates the number of VMware proxy jobs that can run on the same VMware proxy before the next job is distributed to the same proxy or a different one, depending on the load balancing.

4
Click Apply to apply the new settings and close the dialog box.

Configuring Logging Daemon settings

This section includes the following topics:

•
About Logging Daemon
•
Configuring disk space alert thresholds
•
Modifying the purge policy for log messages
•
Configuring additional settings for Logging Daemon

About Logging Daemon

The Logging Daemon (nvlogdaemon) runs on the NetVault Backup Server. This process starts along with the NetVault Backup Service.

The Logging Daemon manages the log messages generated by various NetVault Backup processes and writes these messages to the NetVault Database. Log messages contain information that can be used for diagnosing and troubleshooting problems. The Logging Daemon also performs periodic disk space checks, and issues alert messages when the space usage level reaches the Warning or Critical Threshold. These checks apply to the NetVault Backup Home, Database, Logs, and Reports directories.

You can modify the Logging Daemon settings from the Change Settings page.

Configuring disk space alert thresholds

The Logging Daemon performs periodic disk space checks, and issues alert messages when the space usage level reaches the Warning or Critical Threshold. These checks are performed for the following directories: NetVault Backup Home, Database, Logs, and Reports directories.The Warning and Critical thresholds are set to 85 and 95 percent of the total disk space, respectively. The default interval between two disk space check events is one hour.

You can use the configuration settings for Logging Daemon to change the alert thresholds and default interval for disk space checks.

 
* 
NOTE: You must restart the NetVault Backup Service to apply any changes to the Warning and Critical Threshold values.
To change the default alert threshold settings:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings.
3
Under Services, click Logging Daemon. In the Logging Daemon dialog box, configure the following settings.
 
Table 121. Disk space alert threshold settings
Setting
Description

Disk Space Warning Threshold

Type or select the Warning Threshold level. The default value is 85 percent of the total disk space.

When the disk space usage reaches or exceeds the Warning Threshold, the following events occur:

•
The Logging Daemon reports an error.
•
The Auditor Daemon logs a message.
•
NetVault Backup raises the Home Drive Becoming Full event.
You can set up a global notification method to receive notification when this event is raised. For more information, see Using global notification methods.

Disk Space Critical Threshold

Type or select the Critical Threshold level. The default value is 95 percent of the total disk space.

When the disk space usage reaches or exceeds the Critical Threshold, the following events occur:

•
NetVault Backup sends an error message to the Event Viewer on Window and syslog on Linux and UNIX.
•
The Logging Daemon reports an error.
NOTE: If the disk space is critically low when the NetVault Backup Service starts, the errors are only logged through the Event Viewer or syslog.
•
The NetVault Backup Service shuts down automatically and the service status is set to “Stopped Disk Full.”
You can restart the service only when the disk usage percentage drops below the configured Critical Threshold level.

Time interval between disk space full checks

Type or select the interval between two disk space check events. It is specified in number of hours. The default value is one hour.

To disable disk space checks, set the value to zero (0).

NOTE: Regardless of this setting, the Logging Daemon performs disk space check when the NetVault Backup Service is restarted.
4
Click Apply to apply the new settings and close the dialog box.
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