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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Viewing device details

On the <type> Device page, you can view the following information in the collapsible and expandable Storage Utilization section:

Device Machine: Machine name of the device.
Device User: User name of the device.
Device OS Version: Device operation system version number.
Total Capacity: Total storage capacity of the device.
Used Space: The total disk space used by the storage device.
Available Space: The total disk space available on the storage device.
API Version: API version number of the RDA library.
Cleaner Status: The cleaning status of the device. It can be one of the following:
Done: The cleaning of device is complete.
Pending: The cleaning of device is pending.
Running: The cleaning of device is in progress.
Idle: The cleaning of device is not started.
Cleaner Statistics: To view the cleaner statistics, click Viewing cleaner statistics.

Viewing cleaner statistics

1
On the <type> Device page, click View Cleaner Statistics.
On the Cleaner Statistics page, you can view the current and previous run statistics. The following information is displayed: File Processed, Bytes Processed, Bytes Reclaimed, Completion Time, Start Time, and End Time.

Starting or stopping cleaner

You can start the cleaning process only when the Cleaner Status of the device is Pending or Done and stop the cleaning process only when the Cleaner Status of the device is Running.

1
On the <type> Device page, click Start Cleaner.
2
In the Start Cleaner dialog box, click Start Cleaner.
1
On the <type> Device page, click Stop Cleaner.
2
In the Stop Cleaner dialog box, click Stop Cleaner.

The Cleaner Status of the device is updated accordingly.

Managing device users

1
On the <type> Device page, click Manage Users.
The Manage <type> Device Users page displays the following information:
Device Name: Name of the device.
Actions: Options for user account-related tasks.
User Name: User name of the user.
You can use the Search option to filter the table data and find entries that contain the specified string. You can also include wildcards (“?” or “*”) in the search filter string.
You can create and manage the various users from the <type> Device page and configure the options described in the following sections:
1
On the Manage <type> Device Users page, click Add User.
2
In the Add User dialog box, configure the following options:
Table 72. Add User

User Name

Type the user name for the user account. The name must start with an alphabetical character and be between 6 to 31 character long.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Change Password.
3
In the Change Password dialog box, configure the following options.
Table 73. User password

Current Password

Type the current password for the user account.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

4
Click Change Password to save the details, and return to the Manage <type> Device Users page.
1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Delete.
3
In the Delete User dialog box, click Delete.
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