Chat now with support
Chat with Support

NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

File format for specifying deployment targets

You can specify the following fields in the input file.


Specify the FQDN or IP address of the target machine. (The NetVault Backup Server must be able to contact the machine on this address.)


Specify the machine type. Currently, only the fixed string “machine” is allowed.


Specify a user account that can be used to log on to the machine.

Use the following format to specify the user name:


Specify the password for the user account.


Specify the installation language for NetVault Backup. This setting is only used for new client installations.


Specify a NetVault Backup name for the machine.

The NetVault Backup machine name can contain a maximum of 63 characters. If the machine name is longer than 63 characters, the NetVault Backup Service may fail to start. The NetVault Backup machine names can include uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), hyphens (“-”), underscores (“_”), and periods (“.”). For more information about NetVault Backup names, see the Quest NetVault Backup Installation Guide.


Specify a password for the NetVault Backup machine.

The password can contain a maximum of 100 characters. It cannot contain the following characters:

\ and spaces.

The NetVault Backup password is used to add and access the clients.


Specify the installation folder for NetVault Backup installation. This setting is only used for new client installations.


Specify the client groups to which you want to add the client. To specify multiple groups, you can use a comma (“,”) as a delimiter.


Type a descriptive text for the client.


Set this option to “true” if the client is outside the firewall, and specify the ports for communicating through the firewall. For more information about configuring firewall ports, see Firewall settings.


Ports to listen on for device requests.


Ports that plug-ins use to connect to remote storage devices.


Ports for receiving messages during data transfers.


Ports for sending messages during data transfers.


Ports to listen on for NetVault Backup devices operating as NDMP movers.


Ports for sending NDMP messages (NDMP control channels).


Ports for establishing initial contact (broadcast channels) while adding a NetVault Backup Client, and later to ascertain its availability.

Monitoring deployment tasks

You can monitor the status and progress of deployment tasks from the Deployment Task Status page. The page shows the summary of current and completed tasks in the form of bar charts and provides the progress information for individual machines.

In the Navigation pane, click Deployment Task Status.
On the Deployment Task Status page, you can view the following information:
Task Name: Name assigned to the task.
Start Time: Start time.
Total: Total number of clients.
Success: Number of clients on which package installation completed successfully.
Warnings: Number of clients on which package installation completed with warnings.
Errors: Number of clients on which package installation failed.
Updated: Status update date and time.
Status: Overall status of the task.

To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault Backup WebUI.

Task status charts: This area displays bar charts for the current and completed targets:
Current Task Targets: The individual bars represent the number of installation or upgrade tasks that running, deferred, or pending states.
Completed Task Targets: The individual bars represent the number of installation upgrade tasks that have completed successfully, completed with warnings, or failed.
Task details table: The table shows the following information:
Task ID: Task identification number
Target: Name of the target client
Status: Task status
(If you are on the Deployment Task Status page, select the task in the Task table, and click View Task Logs.)
On the Deployment Task Logs page, you can view the following information:
Severity: Severity level
Date: Date and time when the log was generated
Task ID: Task identification number
Target: Name of the client for which the log was generated.
Message: Detailed log message or description.

Managing deployment tasks

This section includes the following topics:

Retrying failed deployment tasks

If a deployment task fails or completes with warnings, you can run the task again. The task runs only on those target machines where it failed previously.

In the Navigation pane, click Deployment Task Status.
Related Documents