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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Configuring network manager host settings for notifications

Before you can use SNMP Trap method, you must configure the network manager host settings. You can configure these settings from the Change Settings page.

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On the Configuration page, click Server Settings.
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Under User Interface, click Notification. In the Notification dialog box, under SNMP Traps, configure the following settings.

Trap Target Host

Type the network name or FQDN (Fully Qualified Domain Name) of the Network Manager host to which the SNMP traps are to be sent.

Port Number

The default listener port for SNMP traps is port number 162. If the host is configured to listen on a different port, specify the port number.

Community String

An SNMP community string is a password that is used to authenticate messages that are sent between the Network Manager Host and the agent. The community string is included in every packet that is transmitted between the SNMP manager and the SNMP agent.

This Community String is set to “public,” which is the default read-only community string for most network devices. We recommend that you modify this default string and set a new password for SNMP traps.

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Click Apply to apply the new settings and close the dialog box.

Configuring the reporting utility

This section includes the following sections:

About reporting utility

The NetVault Backup reporting utility provides a selection of canned reports that can be generated and viewed in HTML, text, and Comma Separated Value (CSV) formats. For more information about reports, see Reporting in NetVault Backup.

NetVault Backup uses the Statistics Manager (nvstatsmngr) and Reports Database Manager (nvrepdbmngr) processes to gather and transmit data for the canned reports:

Statistics Manager: This process runs on the NetVault Backup Server and Client machines. The Statistics Manager collects drive statistics, event history, media requests, server capacity, and transfer information.
Reports Database Manager: This process runs only on the NetVault Backup Server. The Reports Database Manager polls the Statistics Manager at regular intervals to retrieve the collected data, and writes the data to the Reports Database. It provides the information in the reports database to the reporting utility and performs periodic purging of the reports database.

You can customize the report templates and change the default settings for the Statistics Manager and Reports Database Manager from the NetVault Backup WebUI.

Customizing HTML report templates

NetVault Backup uses built-in templates to format the output for HTML reports. You can customize these templates to apply various formatting styles. The formatting styles are applied globally to all HTML report templates. Only users having a good knowledge of HTML should configure these settings. Improper configuration can cause NetVault Backup to produce incorrect output.

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On the Configuration page, click Server Settings.
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Under User Interface, click Reporting. In the Reporting dialog box, under HTML Text Output, configure the following settings:
Use the Default text to output for an HTML report with no records field to change the default text “Nothing to display” with any custom text.
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Click Apply to apply the new settings and close the dialog box.
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