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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Managing the Snapshot Array Manager

This section includes the following topics:

Modifying the Snapshot Array Manager settings

On the Snapshot Array Manager Management page, modify the required settings.

Device Display Name

Specify a display name for the Enterprise Manager.

Array Manager Type

The Array Manager Type cannot be modified after an array manager is added.

Network name/IP address

Displays the Fully Qualified Domain Name (FQDN) or IP address of the Enterprise Manager.

Network port

By default, the Enterprise Manager uses port number 3033 for receiving communication from all clients.

If you have changed the Web Server port on the Enterprise Manager, specify the port number.


Displays the username. To change the user account, use the Change Credentials button.


Displays the status icon and the device status (online, offline, or unavailable). To change the status, click Mark Online or Mark Offline.

Click Save to save the settings.

Changing the user credentials for Snapshot Array Manager

On the Snapshot Array Manager Management page, click Change Credentials, and on the Change Snapshot Array Manager Credentials page, provide the following details.


Specify a user account that can be used to log on to the Enterprise Manager.

New password

Type a new password for the user account.

Confirm password

Re-type the password for confirmation.

Click Save to save the user credentials.

Changing the status of Snapshot Array Manager

On the Snapshot Array Manager Management page, click Mark Online or Mark Offline:
If the Snapshot Array Manager is offline, click Mark Online to bring it back online.
If the Snapshot Array Manager is online, click Mark Offline to take it offline.
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