Chat now with support
Chat with Support

NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Configuring timeout period for saveset removal request

By default, the timeout period for saveset removal request is set to 600 seconds. When the Web Service Worker Process (nvwsworker) sends the delete request to Media Manager, it waits for 600 seconds. If the Media Manager is unable to complete the request within this period, the Web Service Worker Process times out and reports an error (“Failed to receive reply from Media Manager”). If you receive this error, change the SavesetRemoveTimeout setting in the webservice.cfg file.

Open the file webservice.cfg in a text editor. You can find this file in the config directory under the NetVault Backup installation directory.
In the [WebService] section, configure the value for the SavesetRemoveTimeout setting:

Configuring Auditor Daemon settings

This section includes the following topics:

About Auditor Daemon

The Auditor Daemon (nvavp) tracks and controls all user activities in NetVault Backup. This process runs on the NetVault Backup Server. The Auditor Daemon validates each user request, and depending on the assigned privileges, allows or denies a request. Audit log messages are stored in the NetVault Database.

By default, the Auditor Daemon logs every user activity regardless of whether the request is granted or denied. It automatically deletes the log messages that are older than 31 days. You can configure the Auditor Daemon to log only failed user requests. You can also modify the default settings to change the maximum age for log messages.

You can modify the Auditor Daemon settings from the Change Settings page.

Configuring Auditor to log only failed requests

By default, the Auditor Daemon logs every user request, regardless of whether the request is granted or denied. You can configure the Auditor Daemon to log only failed user requests.

On the Configuration page, click Server Settings.
Under System and Security, click Auditing. In the Auditing dialog box, configure the following setting:
Only record failed requests in the audit trail: To log only failed user requests, select this check box.
Click Apply to apply the new settings and close the dialog box.
Related Documents