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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Deployment task fails due to network configuration issues.

Deployment task fails on the remote target machine due to network configuration issues.

Task logs displays an error message:

Not able to find any valid IP address for NetVault server. Make sure valid n/w configurations are in place.

Check the network configuration and then run the command hostname -i on the target machine.Check if all the valid IP address are listed and not the Loopback address.

Domain user is unable to login NetVault Backup Server if the workstation attribute is set.

Domain user is unable to login NetVault Backup Server with correct credentials.

Following log messages are displayed on Linux and Windows based NetVault Backup Server, respectively:

On domain controller, check the workstation attribute of the domain user.

Domain user is unable to login NetVault Backup Server on Debian 9.

Domain user is unable to login NetVault Backup Server on Debian 9.

NetVault Backup Server displays following error in the nvavp-*.log log file:

Domain user validation failed due to access restrictions

Even after successful authentication, authorization is denied due to Group Policy Object Settings.

Set below parameters to resolve this issue in /etc/sssd/sssd.conf configuration file:

access_provider = ad

auth_provider = ad

ad_gpo_access_control = permissive.

Adding the target machine as a client fails, after successful push installation.

Push installation succeeds on the target machine, however adding the machine as client fails with warning.

Adding a new client on the target machine fails with a warning message, after successful push installation of a remote client target machine.

While adding the machine as a client on the target machine, following warnings are displayed in task logs,

NetVault Backup Server is unable to contact NetVault Backup Client on the target machine due to firewall configurations. Configure the firewall on the target machine to add the machine as a client. For more information, see, Quest NetVault Backup Administrator’s Guide.

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