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Essentials for Office 365 2.14 - User Guide

Product Activation Tool Overview
General Tool Configuration Profile Manager Proxy Mode Azure Turbo and CSOM Creating User Mapping Creating User and Template Reports Support and Troubleshooting Modes of Migration
Home Tab Migration Analysis Tab Migrator Tab
Interface Connect to Resources Copy Sites Live Compare Hyper Mode Classic Mode Copy Alerts Orphaned Users Copy In-Place Tagging of SharePoint Items Incremental/Delta Copy Forms Migration Workflow Migration Save Site to XML
File Manager Tab Drives Tab
Interface Overview Migration Job Structure Connecting to Resources Copy Google Drive Copy File Share Copy My Sites to OneDrive for Business Copy Tenant Copy Box Copy Dropbox Nintex Deployment
Post Migration Compare Security Manager Tab Term Store Manager Tab Administrator Tab Backup Tab
Interface Overview Backup Job Structure Advanced Search Retention Policies Storage for Backup Import/Export Backup Archives Connecting to SharePoint and OneDrive for Business Connecting to Cloud Storage Hyper vs Classic Backup Setup Hyper SharePoint Online Backup Hyper OneDrive Backup Hyper Office 365 Groups Backup Smart Backup Classic SharePoint Online Backup Classic OneDrive Backup Classic Office365 Groups Backup Classic Mailbox Backup Change Properties for Backup Admin Management Scheduling Backup Jobs Backup Project Conversion
Help Tab View Tab Scripts Troubleshooting Appendix About

Dropbox Business - Content Permissions and Mapping

Due to the differences between permissions in Dropbox Business versus those in OneDrive for Business, the following permission mapping is performed during the migration.  If you wish to not include permissions, simply uncheck the "Copy Permissions" option during configuration.

Dropbox Business Shared Folder Permission Level

OneDrive for Business Permission Level






Full Control

The "Copy Permissions" option migrates shared permissions assigned to Dropbox Business folders and files. By default files permissions is not enabled. Turning this option on will allow you to copy file level permissions from the source account to Office 365 Locations. In order to do this, you must enable the Copy Permissions checkbox, as well as enable the Copy Permissions options in the Copy Wizard. 


NOTE: The Copy Permissions option will not work, even if it is enabled in the Profile Manager, if the Copy Permissions option is disabled in the copy wizard.

In order to enable the Copy Permissions option, do the following:

1.Navigate to the Help tab within Essentials and select Profile Manager.
Drives dropbox permissions 1

2.Within the Profile Manager, select the General Tab, and then check the Copy Permissions option.
copy permissions 1

3.Once you are done making your changes, exiting the wizard will prompt you to confirm you want to save your changes. Click yes.

Dropbox Business - Unsupported Objects

The following Dropbox Business objects are not supported when migrating to OneDrive for Business or SharePoint Online.


·External user accounts are not supported. But if an external user is a collaborator and has permissions to some connection and was mentioned in the content metadata (core properties), then migration of this permission and metadata is supported.

·Objects in the "Deleted Files"

Dropbox Business - Core Properties

Migration of Created At/Created By and Modified At/Modified By is limited because of Dropbox API rules.


Dropbox API does not return information about the Created At and Created By fields, it only supports the preservation of the Modified By and Modified At fields.


To solve this problem the Essentials Tool sets the target user account as Created By. For most files, it is a valid account since most of the content is the personal content of this account. This means that for content that is not owned by the target user, Created By will also be set as the target user account and the original ownership would be lost. We recommend using the Skip non-owned content option in order to exclude the migration of such files. In global, you will copy this content correctly with valid ownership when you copy that particular account over. Select the option "Copy Permissions" to  preserve sharing - it will help to preserve the full original content structure when you copy all accounts over.


For the Created At problem, the Essentials Tool sets the value to Modified At because it would be the closest date to the original value. It will help to prevent Created At being newer than Modified At or to be completely out of activity time region.


Copy Dropbox to an Office 365 Group

This option allows Dropbox Business and Office 365 administrators to copy content from within Dropbox Business drives to an Office 365 Group's Site(s) in a single migration.


NOTE: If you attempt to connect or open a Dropbox drive through the software and it does not respond, please review the section Alternate Framework.

This operation has the following requirements for use:

·The account used to perform the migration from Dropbox Business needs to have Team Admin access to the Dropbox Business tenant.

·The account used to perform the migration into Office 365 Group Sites needs to be a minimum of Site Collection Administrator in this Office 365 tenant.

·The person performing the migration will need to know the relationship (user mapping) between each user's Dropbox user account and their corresponding Office 365 Group name and Office 365 user account.

·The Office 365 Group and its Site must already exist.

To migrate content of a Dropbox Business Account(s) to Office 365 Groups, perform the following:

1.On the Drives tab click Copy Dropox and select the "Copy Dropbox to Office 365 Groups" option.
copy dropbox to office00001

2.Give your project a name.
Dropbox Project Name

3.Enter the username of your Dropbox Administrator.

4.Make sure Dropbox Business - Connection Requirements are met.

5.Use the information in the following table to determine the appropriate action to take.

If ...

Then ...

you have long-term Access Token obtained prior to Essentials version 2.10

a)Provide the token in the Access Token field.

b)Click Connect.

Connect to Dropbox Long Term Access Token

you do not have a long-term Access Token obtained prior to Essentials version 2.10

a)Provide the App Key and App Secret obtained from the app Settings page.

b)For Access Code, click the Get Code button to connect to the Dropbox OAuth authorization page.

c)Click Allow to provide the app with the applicable access permissions and generate an Access Code.

d)Copy the generated Access Code and paste it into the Access Code field.

Dropbox Access Code

e)Click Connect.

The Access Token field will be populated automatically and will be refreshed as needed during the course of a migration to prevent the token from expiring.

Connect to Dropbox Access Code

If you receive any message other than Successfully connected to Dropbox, double check your supplied information and try again.  If you are still experiencing issues, please contact Support for further assistance.


NOTE: If you attempt to connect or open a Dropbox drive through the software and it does not respond, please contact support for a updated version of the required framework.

1.In the Target Office 365 Connection Parameters section, specify your tenant SharePoint Administration Center URL and then click Connect (i.e. When prompted, enter your Administrator login and password. Click Connect. If you receive any message other than Successfully connected to Admin, double check the URL and make sure you are supplying an Administrator login for this tenant.

If you are still experiencing issues, please contact Support for further assistance.

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7.Click the Load from Dropbox button to load in a list of available Dropbox Business drives to include with this migration.  For performance reasons, if you have a large number of Dropbox Business drives in your tenant you may wish to CSV file with the user accounts and choose the option to "Load from CSV" instead . Select the Dropbox Business drives that you wish to include with this migration.
copy dropbox all1

8.You can also choose to Load and Apply report option, which allows you to load and apply an Analyze Dropbox report, which then sets the Migration Priority for each user mentioned in the report. Click Next to continue.


NOTE: Each Migration Priority value can be changed if you click on the value in the Migration Priority columns (without user selection). It changes the migration queue but does not change the original report file. Priority in the wizard is not saved after the wizard has been closed.

copy dropbox all2

9.Select Re-Map Users option and load your mapping CSV file.  Group mapping is required (user mapping may also be included) so the software can properly resolve the differences between your users' Dropbox account and the corresponding Office 365 Group name as well as maintain content authorship.  If your user accounts differ between Dropbox and Office 365 then you will want to add your user mapping to this same file.  
copy dropbox to office05
In the example below, lines 1-3 illustrate mapping a source Dropbox to an Office 365 Group by name while lines 4-5 in the same file are used to map the Dropbox user accounts to their respective Office 365 user accounts to maintain item authorship.,Office365 Group Name,Office365 MarketingGroup,IT Group,,

If you wish to migrate one or more source accounts to a single Group library while also remapping the user account for the purpose of metadata and sharing, please use the following format in your mapping file.,Office 365 GroupName(

The software will migrate the content from the source drive "" to the Documents libary in the group "Office 365 GroupName".  The metadata and shared permissions of Dropbox user "" will be mapped to the Office 365 user account "".

10.Click Check Office 365 Group in order to begin the validation process​. This process will validate that the supplied user mapping is correct (Office 365 Groups were located) and check to determine if each Group currently has a Site provisioned.  Click Next.


NOTE: If the Group does not exist on the target it will be created using the migration administrator as the owner.

copy dropbox to office06

If the group is not found you may continue, however no content for this mapping will be migrated.  Alternatively, you may go back one page and remove the selected source Dropbox account or modify your mapping file, reload the CSV and click the Check button again.

11.If necessary, change content and file format conversion options​ as described below.
Content Options
copy dropbox to office07

Copy Content - A flag to determine if content is or is not included with this operation.  When not included the remainder of the options will become disabled.

Include Versions - The process in which Dropbox revision history will be converted into Office 365 Group versions.  Please note that this option is only referring to the major revisions (those shown as the "less detailed revisions") and not those that are automatically generated within Dropbox (those shown as the "more detailed" revisions).

Incremental Copy - When enabled, the migration process will identify and migrate only that content which was created, modified or versioned within the defined interval (days, weeks or months).

Skipped Non-Owned Folders - This option addresses the scenario where folders appear in a user's Dropbox account which are not owned by this user; meaning the user is a folder collaborator and not the folder "Owner".  Skipping these folders will prevent duplicates from being migrated into Office 365 Groups because the folder will be migrated only once when the folder "Owner" is migrated.  Please refer to the in-application Help button for additional details.
Migrate to Folder - When this option is enabled, you can create a (or use an existing) root folder structure in the destination library where your source content will be migrated. You will need to define the path like this example:

/My Source Content/2017

In the above example, the folder "My Source Content" and subfolder "2017" will be created in the root library of your destination and all source content will be migrated to this folder location.

Apply Filter - Optionally, select from a series of filterable parameters to include or exclude specific content during migration.

Advanced Options:
advanced options in Drives wizard

Enable Azure Turbo Mode: When enabled, this option utilizes Microsoft's SharePoint Online Migration API to increase the migration performance and throughput. A recommendation for optimal use of this API is larger sets of data; the more content, the better the throughput. Please review the User Manual for additional information as well as recommended configuration as this process is a resource intensive operation.

Because this API uses Azure storage as a staging area for the migration, it requires that you provide an Azure storage location. The options are to either utilize Microsoft supplied storage or to provide your own Azure storage location. If you wish to use your own Azure account, you must provide both the Azure Account Name as well as the corresponding Acces Key. If you cannot supply this information, please search our online Knowledge Base, User Manual or contact Support for additional information before proceeding or consider using the Microsoft Supplied Storage option. For more information please see the Azure Turbo Mode section.


NOTE: this function is optional and is only used to increase the migration performance to SharePoint Online or OneDrive for Business in Office 365. It does not provide any additional functionality that is not available when this option is disabled.

·Microsoft Provided Storage: This option allows you to use Microsoft provided Azure storage instead of providing your own for the purpose of utilizing Azure Turbo Mode.

·User Provided Storage: This option allows you to provide your own Azure Storage instead of using one provided by Microsoft for the purpose of utilizing Azure Turbo Mode. It requires that you provide both your Azure Blob Storage Account Name as well as its corresponding Access Key by clicking the "Select" button to the right. If you cannot supply this information, please search our online Knowledge Base, User Manual or contact Support for additional information before proceeding.


NOTE: User Provided storage will give you access to Azure logs for a longer period of time than Microsoft provided storage. It will also allow you to perform the migration faster with less throttling.

Send Notification: When selected, this feature will send emails to the listed recipients once Migrations are completed. Enter a specific user email address. For two or more, separate each email address with a comma. Set up User Notifications here in order to use this feature. 

Create User Specific Log File - If you would like a user specific log file (.txt format) created for each migrated Google Drive that will be saved directly to that Group's Documents library, check this option before you finish.  This log file will contain all the content that was included in the migration with both source and target URLs as well as any file renaming that took place and skipped files due to lack of ownership.
NOTE: Create user Specific log file is disabled if Azure Turbo Asynchronous mode is on. Supported only for CSOM or Azure Turbo Synchronous modes.
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NOTE: Content permissions are not migrated because Office 365 Group permissions are maintained and enforced by the group membership and its roles (Owners, Members and Guests).

12. Click Finish to begin the migration.

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