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Essentials for Office 365 2.14 - User Guide

Product Activation Tool Overview
General Tool Configuration Profile Manager Proxy Mode Azure Turbo and CSOM Creating User Mapping Creating User and Template Reports Support and Troubleshooting Modes of Migration
Home Tab Migration Analysis Tab Migrator Tab
Interface Connect to Resources Copy Sites Live Compare Hyper Mode Classic Mode Copy Alerts Orphaned Users Copy In-Place Tagging of SharePoint Items Incremental/Delta Copy Forms Migration Workflow Migration Save Site to XML
File Manager Tab Drives Tab
Interface Overview Migration Job Structure Connecting to Resources Copy Google Drive Copy File Share Copy My Sites to OneDrive for Business Copy Tenant Copy Box Copy Dropbox Nintex Deployment
Post Migration Compare Security Manager Tab Term Store Manager Tab Administrator Tab Backup Tab
Interface Overview Backup Job Structure Advanced Search Retention Policies Storage for Backup Import/Export Backup Archives Connecting to SharePoint and OneDrive for Business Connecting to Cloud Storage Hyper vs Classic Backup Setup Hyper SharePoint Online Backup Hyper OneDrive Backup Hyper Office 365 Groups Backup Smart Backup Classic SharePoint Online Backup Classic OneDrive Backup Classic Office365 Groups Backup Classic Mailbox Backup Change Properties for Backup Admin Management Scheduling Backup Jobs Backup Project Conversion
Help Tab View Tab Scripts Troubleshooting Appendix About

ListWorkers Parameters

The following are parameters for the ListWorkers command


token string for accessing cloud service


credentials file for accessing cloud service


save downloaded data into file


output format when listing table data


Essentials -cloud listWorkers -tokenFile C:\user.token.json



This troubleshooting guide identifies some common issues that you may encounter when using Essentials and suggestions on how to resolve them.

Note that factors unique to your environment, such as the size, configuration, and complexity of your environment as well as interactions between Essentials, SharePoint, and other applications and processes, may also need to be taken into consideration.

Failed in choosing authentication type: Unable to find valid certificate path


When trying to connect to SharePoint on premises using SSL, the following error is logged:

!MESSAGE Failed in choosing authentication type!
!STACK 0 PKIX path building failed: unable to find valid certification path to requested target


This error occurs when you are trying to make an SSL connection without a valid certificate.


Download and install a Microsoft Graph certificate into your environment.

To download the certificate:

1.Go to

2.Click the lock icon to the left of the url in the address bar, select Connection is secure, then choose the appropriate option, depending on your browser:

§If using Microsoft Edge, click the certificate icon in the upper right corner.

§If using Google Chrome, select Certificate is valid.

3.On the Details tab, make sure the root certificate is selected.

4.Click [Export].

5.Give the certificate the name of your choice and save it as file type Base64-encoded ASCII, certificate chain.

Graph API Cert Type

To install the certificate:

Open a command window using the Run as administrator option, and install the certificate using a command like the following:

NOTE:  The actual command path may vary, depending on your environment.

<JAVA_HOME_PATH>\keytool.exe -import -trustcacerts -alias <value> -file "<certificate_path>" -keystore "<JAVA_HOME_PATH>\jre\lib\security\cacerts"


Default password: “changeit”



"C:\Program Files\Quest\Essentials\jre\bin\keytool.exe" -import -trustcacerts -alias graphcert -file "C:\Program Files\Quest\Essentials\certs\Digital Global Root CA Certificate.crt" -keystore "C:\Program Files\Quest\Essentials\jre\lib\security\cacerts"

Migration of SPO Classic Experience site pages fail with a 401: Unauthorized error


When performing a SharePoint Online to SharePoint Online migration, the following error is logged for Classic Experience site pages:

The server sent HTTP status code 401: Unauthorized

Possible Reason

The "Allow access" option is not enabled for apps that do not use modern authentication.


1.Open the SharePoint admin center.

2.Navigate to Policies > Access control.

3.Click Apps that don't use modern authentication and set it to Allow access.

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