On Demand Migration for Email Current - User Guide

Introduction Preparing Migrations Test and Pilot Migrations Configuring and Running Migrations Post Migration Glossary

Creating a Quest Account

Creating a Quest Account

Active Quest Account is required to access Quest On Demand Services.

To register a Quest Account

  1. Go to the Quest On Demand Services website: https://portal.ondemand.quest.com/

  2. Click Try or Subscribe next to the Quest On Demand Migration for Email service. The Create a New Account screen opens.
  3. Enter the company and user information required to set up your Quest Account. Follow the on-screen instructions.
  4. We create your account and send you a confirmation by email. Follow the instructions in the email to activate your email address.
  5. Then use this account to register for Quest On Demand Migration for Email.

Trial Subscription

Trial Subscription

Your 30-day free trial subscription begins on the date that you activate your trial subscription to an Quest On Demand Migration for Email service. It doesn’t begin on the date that you requested the trial.

To get and activate a trial subscription

  1. Go to the Quest On Demand Services website: https://portal.ondemand.quest.com/

  2. Click Try next to the Quest On Demand Migration for Email service. The Create a New Account screen opens.
  3. If you already have a Quest Account, click Sign In and enter your user name and password. Otherwise, you have to create a Quest Account.

  4. On the Try On Demand Migration for Email screen, you have to specify the nearest data center to maximize the service performance.
  5. Then, read and accept the terms and conditions of the Trial Agreement before continuing.

    Note: Your migrations are limited in the trial version of the ODME service. You can migrate only 25 messages, 5 contacts, 25 appointments, 5 tasks, 5 notes and 50 recoverable items per mailbox. Number of mailboxes is limited to 5.

  6. Click Open On Demand Migration for Email to activate your trial subscription.

License Subscription

License Subscription

Use this option if you already have a license or a coupon code to access the Quest On Demand Migration for Email Service.

To access the ODME service using a license key or coupon code

  1. Go to the Quest On Demand Services website: https://portal.ondemand.quest.com/
  2. Click Subscribe next to the Quest On Demand Migration for Email service. The Create a New Account screen opens.
  3. If you already have a Quest Account, click Sign In and enter your user name and password. Otherwise, you have to create a Quest Account.
  4. If you already have a license key or coupon code, select Yes under Choose a Plan and enter your key on the Subscription Options. Then press Continue.
  5. On the Activate Your Subscription screen, specify the nearest data center to maximize the service performance.
  6. Then, read and accept the terms and conditions of the Services Agreement.
  7. Press Activate Subscription.

Pay-As-You-Go Subscription

Pay-As-You-Go Subscription

This option lets you pay for a number of mailboxes that were successfully migrated for the first time within a month period.

Limitations:

  • Each mailbox can be migrated 10 times
  • The maximum extraction limit is 100 GB

To purchase a subscription to the ODME service

  1. Go to the Quest On Demand Services website: https://portal.ondemand.quest.com/
  2. Click Subscribe next to the Quest On Demand Migration for Email service. The Create a New Account screen opens.
  3. If you already have a Quest Account, click Sign In and enter your user name and password. Otherwise, you have to create a Quest Account.
  4. If you do not have a license key or coupon code, select No under Choose a Plan on the Subscription Options.
  5. Provide user details on the Subscriber info screen.
  6. Enter your credit card details on the Payment Method screen
  7. Specify the nearest data center to maximize the service performance on the Data Center screen.
  8. Read and accept the terms and conditions of the Services Agreement on the Confirmation screen.
  9. Click Place Order.
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