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Displaying 1-25 of 434
An Error occurred attempting to validate connection settings. (107593)

When trying to test the Source or Target connection the following error is shown: "An Error occurred attempting to validate connection settings. Please double-check your settings and try again. If problems persist, please contact support". ...

Product(s): On Demand Migration for Email
Last Updated On: 5/18/2017
(0 Ratings) 1600 views
How to determine the IP addresses used by each of the hosted services (90483)

How to determine the IP addresses used by each of the hosted services. The IP addresses which are used by the product are listed on the bottom left side of the Migration tab. These IPs will change from time to time as this is a Cloud-based product. ...

Product(s): On Demand Migration for Email
Last Updated On: 5/15/2017
(0 Ratings) 6021 views
Restart mailbox migration for selected mailboxes (224565)

If some issues or unexpected errors occurred during the mailbox migration, the mailbox will be marked as "Interrupted" or "Failed". Login to ODME dashboard; Open your Plan which contains "Interrupted or failed mailboxes; Select ...

Product(s): On Demand Migration for Email
Last Updated On: 5/15/2017
(0 Ratings) 254 views
Video - How to migrate from Exchange 2007/2010 to Office 365 (98081)

How to configure OnDemand Migration for Email to migrate from Exchange 2007 or 2010 to Office 365. Prerequisites: An Exchange 2007 or 2010 account that has been granted Impersonation rights: - See SOL94168 for instructions ...

Product(s): On Demand Migration for Email
Last Updated On: 5/15/2017
(0 Ratings) 2799 views
Error: "The remote server returned an error: (500) Internal Server Error" (95150)

Migrating from an Exchange 2003 mailbox results in some items failing to migrate with the following error: "The remote server returned an error: (500) Internal Server Error". Trying to open the URL address for the item in a web browser fails with: ...

Product(s): On Demand Migration for Email
Last Updated On: 5/9/2017
(0 Ratings) 4286 views
CPUU error, "MAPI_E_LOGON_FAILED" (229195)

CPUU has been configured to use service accounts to update user profiles (not end-user credentials), but is not able to update the user's Outlook profile. When reviewing the CPUU logs, the following error can be seen: 5/3/2017 ...

Product(s): On Demand Migration for Email
Last Updated On: 5/5/2017
(0 Ratings) 3 views
How to find the server name for Office 365, Live@edu or BPOS (103554)

How to find the server name for Office 365, Live@edu or BPOS. Solution 1: Typically, the following URL can be used in the Server Name field for all Office 365 tenants: https://outlook.office365.com/EWS/Exchange.asmx. Solution 2: Login to Office 365, Live@edu or BPOS. ...

Product(s): On Demand Migration for Email
Last Updated On: 5/4/2017
(1 Ratings) 4490 views
How To: Grant Application Impersonation Rights in Office 365 (90111)

To migrate data to Office 365, your administrator account must have ApplicationImpersonation rights to impersonate other users. By default, no groups or users have ApplicationImpe rsonation rights in Office 365. Below are two ...

Product(s): On Demand Migration for Email, Migrator for Notes to Exchange, Migrator...
Last Updated On: 5/3/2017
(1 Ratings) 27600 views
What information do I need to enter in the ODME Connection Settings page when migrating from an Exchange 2000 or Exchange 2003 source? (90144)

What information do I need to enter in the ODME Connection Settings page when migrating from an Exchange 2000 or Exchange 2003 source? The following is required when using Exchange 2000 or Exchange 2003 as the Source: ...

Product(s): On Demand Migration for Email
Last Updated On: 5/2/2017
(0 Ratings) 1832 views
Video tutorial: Introduction to the Dashboard (114947)

This Video provides an introduction to the dashboard for On Demand Migration for Email (ODME). 480 X 270 player for the Support Link Solution pages.

Product(s): On Demand Migration for Email
Last Updated On: 5/2/2017
(1 Ratings) 4730 views
How to temporarily suspend access to a Google Apps user account for troubleshooting throttling limits (156969)

Google Apps limits the amount of data that can be accessed, via IMAP, in a 24hr period (Updated in April 2017 to 10GB or 10240MB via IMAP in a 24hr period). On Demand Migration for Email (ODME) is designed to work around ...

Product(s): On Demand Migration for Email
Last Updated On: 5/1/2017
(0 Ratings) 2142 views
Video tutorial: Google options (114946)

This Video shows the google apps options which are configured when using On Demand Migration for Email. 480 X 270 player for the Support Link Solution pages.

Product(s): On Demand Migration for Email
Last Updated On: 5/1/2017
(0 Ratings) 3580 views
Video tutorial: Configuring Google source connection information (114949)

This video provides details on how to configure the Google source connection information when using On Demand Migration for Email.

Product(s): On Demand Migration for Email
Last Updated On: 4/26/2017
(0 Ratings) 3700 views
Mailboxes stay in Interrupted state (228555)

On Demand Migration for Email (ODME) mailbox migrations stay in the Interrupted state with no progress. There is only one line in the log present indicating that the job will start. Mailboxes have been successfully migrated 10 times already. WORKAROUND. ...

Product(s): On Demand Migration for Email
Last Updated On: 4/26/2017
(0 Ratings) 6 views
How does ODME convert Gmail labels to categories in Outlook categories? (228663)

How does On Demand Migration for Email (ODME) convert Gmail labels to categories in Outlook using the following option? Using this option to migrate Gmail Labels into Outlook Categories, it copies the emails into this Inbox. ...

Product(s): On Demand Migration for Email
Last Updated On: 4/24/2017
(0 Ratings) 9 views
Category Colors not listed in Office 365 after migration from Google Apps. (120015)

Having selected the option to convert Labels to categories in the On Demand Migration for Email (ODME) console and after the migration Category Colors not listed in Office 365. ODME is unable to migrate the category color and categories with out colors are not displayed. ...

Product(s): On Demand Migration for Email
Last Updated On: 4/24/2017
(0 Ratings) 25 views
CPUU tenant to tenant scenario with domain transfer (225249)

I am running into an issue getting CPUU to work for a tenant to tenant migration with domain move. Below scenario is not supported by CPUU: 1.- Move user's data via ODME. 2.- Move production domain DomainName.com from source to target. ...

Product(s): On Demand Migration for Email
Last Updated On: 4/18/2017
(0 Ratings) 230 views
ODME does not operate with the German specific version of O365 (227511)

When introducing the target O365 German tenant as onmicrosoft.de ODME fails to connect. ODME at present doesn't work with this German O365 Platform. STATUS: This is resolved in the latest version of ODME.

Product(s): On Demand Migration for Email
Last Updated On: 4/18/2017
(0 Ratings) 41 views
How to: Remigrate a Mailbox using ODME (215206)

With On Demand Migrator for Email (ODME) if you remove and re-add a mailbox from a plan, will the mailbox do a proper delta sync? Or will it result in a full migration and duplicates? When the mailbox is selected to be migrated ...

Product(s): On Demand Migration for Email
Last Updated On: 4/17/2017
(0 Ratings) 495 views
The remote server returned an error: (500) Internal Server Error (152437)

The remote server returned an error: (500) Internal Server Error - was found in the log. 1) revert back in IIS the Identity to ApplicationPool Identity. 2) add the NT account used for the installation of the Notes Client to the Local Administrators group. ...

Product(s): On Demand Migration for Email
Last Updated On: 4/13/2017
(1 Ratings) 957 views
Tables and Forms are not migrated successfully from Lotus Notes to O365 (228156)

Tables and Forms are not migrated successfully from Lotus Notes to O365. This issue has been verified as a defect and raised as PT142373209 and has been fixed.

Product(s): On Demand Migration for Email
Last Updated On: 4/9/2017
(0 Ratings) 3 views
The ODME Dashboard is blank when logging into the website. (149291)

When logging into On Demand Migration for Email (ODME), the dashboard is blank or entire site is empty and doesn't display any of the Plans. Some language settings in the web browser, other than "English (United States) [en-US]" can have this issue. Workaround. ...

Product(s): On Demand Migration for Email
Last Updated On: 4/7/2017
(0 Ratings) 1524 views
How to: Troubleshoot the ODMEDominoWebService service (190488)

If the ODMEDominoWebService is not well configured the ODME Portal Source will not be able to connect to Domino. Please follow below steps to troubleshoot the ODMEDominoWebService and provide required details to support if the issue persists: ...

Product(s): On Demand Migration for Email
Last Updated On: 4/5/2017
(0 Ratings) 1320 views
Korean character Group Mail Names are broken after migration (228031)

After migration, Korean character Group Mail Names are broken. Mailbox names containing non-ASCII characters were corrupted after migration. ODME could not correctly handle the non-ASCII characters in the mailbox name. ...

Product(s): On Demand Migration for Email
Last Updated On: 4/4/2017
(0 Ratings) 16 views
Does ODME support migrating from IBM Lotus SmartCloud migrations to Office 365? (227912)

Migrating from IBM SmartCloud completes but the logs have Internal Server errors. Mailbox appears to have been fully migrated. 3/7/2017, 5:29:47 PM The remote server returned an error: (500) Internal Server Error. (The remote ...

Product(s): On Demand Migration for Email
Last Updated On: 4/3/2017
(0 Ratings) 20 views