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On Demand Migration for Email - Knowledge Base

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Displaying 1-25 of 441
The remote server returned an error: (401) Unauthorized. (146684)

When migrating from Exchange 2007,2010,2013 or Office 365 to Exchange 2007,2010,2013 or Office 365 you may see a similar error during the migration: 29‎/‎01‎/‎2015‎ ‎09‎:‎46‎:‎42 The request failed. The remote server returned an error: (401) Unauthorized. ...

Product(s): On Demand Migration for Email
Last Updated On: 6/22/2017
(1 Ratings) 5517 views
How to: Exclude a particular folder from the migration (230560)

How to exclude a specific folder from the migration. In order to exclude a particular folder, the folder needs to be added to the Exclude Specific Folders list on Page 3: Options in the ODME Migration Plan settings. When entering ...

Product(s): On Demand Migration for Email
Last Updated On: 6/19/2017
(0 Ratings) 4 views
Migration stopped because the target mailbox size exceeds the allowable limit. (136097)

When migrating a mailbox that is larger than the per mailbox migration data limit (50 GB) for On Demand Migration for Email (ODME) the following warning is logged: Migration stopped because the target mailbox size exceeds the allowable limit. ...

Product(s): On Demand Migration for Email
Last Updated On: 6/15/2017
(0 Ratings) 14258 views
Failed to initialize Target(No mailbox with such guid.) (230420)

During ODME Migration an error gets generated as follows: "Failed to initialize Target(No mailbox with such guid.)". This is usually caused by a non-Null value in the "msExchMailboxGuid". attribute of the mailbox account. WORKAROUND: ...

Product(s): On Demand Migration for Email
Last Updated On: 6/14/2017
(0 Ratings) 6 views
CPUU parameters copied to .bat or .ini file are not working (230271)

CPUU parameters copied to .bat or .ini file are not working We saw this for one customer where the issue was a copy and paste issue between a Mac and PC. Remove the pasted parameter and type it in manually.

Product(s): On Demand Migration for Email
Last Updated On: 6/9/2017
(0 Ratings) 6 views
Restart mailbox migration for selected mailboxes (224565)

If some issues or unexpected errors occurred during the mailbox migration, the mailbox will be marked as "Interrupted" or "Failed". RESOLUTION: 1.Login to ODME dashboard. 2. Open your Plan which contains "Interrupted or ...

Product(s): On Demand Migration for Email
Last Updated On: 6/7/2017
(0 Ratings) 338 views
How To: Create an Exchange 2013 Throttling Policy for Migration (114562)

How To: Create an Exchange 2013 Throttling Policy for Migration. Exchange 2013 imposes a strict default connection throttling policy, which can hamper performance during migration. In order to achieve the best throughput ...

Product(s): On Demand Migration for Email
Last Updated On: 6/5/2017
(0 Ratings) 37729 views
How To: Create an Exchange 2010 Throttling Policy for Migration (115828)

How To: Create an Exchange 2010 Throttling Policy for Migration. Exchange 2010 has built in throttling policies which can slow down the migration. A custom throttling policy for ODME will prevent unnecessary throttling during the migration. ...

Product(s): On Demand Migration for Email
Last Updated On: 6/5/2017
(0 Ratings) 2447 views
Slow Performance Migrating to an Exchange 2010 Target Environment (225664)

It is taking over 48 hours to migrate 10 mailboxes from O365 to Exchange 2010. Before implementing the workaround below, ensure that an Exchange throttling policy has been applied to the Exchange migration administrator ...

Product(s): On Demand Migration for Email
Last Updated On: 6/5/2017
(0 Ratings) 237 views
How much larger will a Gmail mailbox be when migrated into Microsoft Exchange or Office 365? (229779)

When migrating a Gmail mailbox into Microsoft Exchange or Office 365, how much larger will the mailbox be? We would expect the migrated Gmail mailbox to be up to 20% larger in Microsoft Exchange. Note: If migrating email ...

Product(s): On Demand Migration for Email
Last Updated On: 6/5/2017
(0 Ratings) 13 views
How to use the ODME Migrate from personal archives feature (189787)

How to use the On Demand Migration for Email (ODME) Migrate from personal archives feature. ODME is able to migrate data from Exchange 2010/2013/ 2016 "Personal Archive" or Office 365 "In-Place Archive" to Exchange ...

Product(s): On Demand Migration for Email
Last Updated On: 6/5/2017
(1 Ratings) 1245 views
After migration, the number of mails migrated do not match with Source Mailbox (230051)

After migrating an account, the total number of mails and items is lower on the Target compared to the Source. This could due to a Class of Mail or Type of Item not being supported by On Demand Migration for Email The list of ...

Product(s): On Demand Migration for Email
Last Updated On: 6/2/2017
(0 Ratings) 16 views
Connection timeout errors (229731)

Migration from Google to different platforms using On Demand Migration for Email (ODME) results in multiple warnings regarding the connection to the source. Warning sample: "A connection attempt failed because the connected ...

Product(s): On Demand Migration for Email
Last Updated On: 5/29/2017
(0 Ratings) 46 views
Warning Mailbox error Error detected, attempting retry 1 of 5 DTD is prohibited in this XML document (130797)

One or more mailboxes fail to migrate and the following errors are logged in the migration log. Warning Mailbox error Error detected, attempting retry 1 of 5 DTD is prohibited in this XML document. Warning Mailbox error Error ...

Product(s): On Demand Migration for Email
Last Updated On: 5/26/2017
(0 Ratings) 1654 views
Where can I find the CPUU log file? (229780)

Where can I find the Client Profile Updating Utility (CPUU) log file? CPUU creates a log file each time it is ran. CPUU creates the log file in the same directory where the "update.bat" file resides that the end-user launches. The CPUU log file will be named in the following format: ...

Product(s): On Demand Migration for Email
Last Updated On: 5/25/2017
(0 Ratings) 39 views
An Error occurred attempting to validate connection settings. (107593)

When trying to test the Source or Target connection the following error is shown: "An Error occurred attempting to validate connection settings. Please double-check your settings and try again. If problems persist, please contact support". ...

Product(s): On Demand Migration for Email
Last Updated On: 5/18/2017
(0 Ratings) 1632 views
How to determine the IP addresses used by each of the hosted services (90483)

How to determine the IP addresses used by each of the hosted services. The IP addresses which are used by the product are listed on the bottom left side of the Migration tab. These IPs will change from time to time as this is a Cloud-based product. ...

Product(s): On Demand Migration for Email
Last Updated On: 5/15/2017
(0 Ratings) 6114 views
Video - How to migrate from Exchange 2007/2010 to Office 365 (98081)

How to configure OnDemand Migration for Email to migrate from Exchange 2007 or 2010 to Office 365. Prerequisites: An Exchange 2007 or 2010 account that has been granted Impersonation rights: - See SOL94168 for instructions ...

Product(s): On Demand Migration for Email
Last Updated On: 5/15/2017
(0 Ratings) 2872 views
Error: "The remote server returned an error: (500) Internal Server Error" (95150)

Migrating from an Exchange 2003 mailbox results in some items failing to migrate with the following error: "The remote server returned an error: (500) Internal Server Error". Trying to open the URL address for the item in a web browser fails with: ...

Product(s): On Demand Migration for Email
Last Updated On: 5/9/2017
(0 Ratings) 4380 views
CPUU error, "MAPI_E_LOGON_FAILED" (229195)

CPUU has been configured to use service accounts to update user profiles (not end-user credentials), but is not able to update the user's Outlook profile. When reviewing the CPUU logs, the following error can be seen: 5/3/2017 ...

Product(s): On Demand Migration for Email
Last Updated On: 5/5/2017
(0 Ratings) 98 views
How to find the server name for Office 365, Live@edu or BPOS (103554)

How to find the server name for Office 365, Live@edu or BPOS. Solution 1: Typically, the following URL can be used in the Server Name field for all Office 365 tenants: https://outlook.office365.com/EWS/Exchange.asmx. Solution 2: Login to Office 365, Live@edu or BPOS. ...

Product(s): On Demand Migration for Email
Last Updated On: 5/4/2017
(1 Ratings) 4869 views
How To: Grant Application Impersonation Rights in Office 365 (90111)

To migrate data to Office 365, your administrator account must have ApplicationImpersonation rights to impersonate other users. By default, no groups or users have ApplicationImpe rsonation rights in Office 365. Below are two ...

Product(s): On Demand Migration for Email, Migrator for Notes to Exchange, Migrator...
Last Updated On: 5/3/2017
(1 Ratings) 28290 views
What information do I need to enter in the ODME Connection Settings page when migrating from an Exchange 2000 or Exchange 2003 source? (90144)

What information do I need to enter in the ODME Connection Settings page when migrating from an Exchange 2000 or Exchange 2003 source? The following is required when using Exchange 2000 or Exchange 2003 as the Source: ...

Product(s): On Demand Migration for Email
Last Updated On: 5/2/2017
(0 Ratings) 1877 views
Video tutorial: Introduction to the Dashboard (114947)

This Video provides an introduction to the dashboard for On Demand Migration for Email (ODME). 480 X 270 player for the Support Link Solution pages.

Product(s): On Demand Migration for Email
Last Updated On: 5/2/2017
(1 Ratings) 5167 views
Video tutorial: Google options (114946)

This Video shows the google apps options which are configured when using On Demand Migration for Email. 480 X 270 player for the Support Link Solution pages.

Product(s): On Demand Migration for Email
Last Updated On: 5/1/2017
(0 Ratings) 3972 views