On Demand Migration for Email Current - User Guide

Introduction Preparing Migrations Test and Pilot Migrations Configuring and Running Migrations Post Migration Glossary

Known Issues and Limitations

Known Issues and Limitations

On Demand Migration for Email is designed to provide a robust migration experience for a variety of source and target platforms. However, certain issues and limitations have been identified. Issues are items which are slated to be resolved in future releases of ODME. Limitations, on the other hand, are the result of inherent discrepancies between email service platforms and cannot be fixed.

Known Limitations

Known Limitations

General

General

  • Recurring meetings within non-Exchange source platforms are typically generated and stored using very different methodologies than the recurrence rules leveraged by Microsoft platforms. On Demand Migration for Email uses advanced technology in attempt to map recurring meetings to equivalent recurrence rules in Exchange. However, depending on the source environment and specific data, some dates of meeting invitations may be incorrectly represented in Outlook after migration
  • Each mailbox in a source email service can be migrated successfully a total of 10 times and each migration cannot exceed 100 GB. These limits are in place to control the costs of migration. If an exception is required to facilitate your migration plan, please contact the Support Portal at https://support.quest.com/.

Client Profile Updating Utility

Client Profile Updating Utility

Consider the following limitations when using ODME together with Client Profile Updating Utility (CPUU):

  • Migration from Exchange/Office 365: ODME needs that the target Autodiscover service is functioning correctly in order to put the hidden "switch message" for CPUU. The requirement is actual regardless of whether the Use Autodiscover option is enabled or not on the plan’s Connections page.
  • CPUU does not process shortcuts for folder in other user mailboxes and Public Folders due to the following reasons:

    • Public Folder migration is not supported.

    • There is no matching information for source and target users.

  • CPUU does not process Contact folders in Public Folders because the migration of Public Folders is not supported.

  • CPUU does not process address books in other user mailboxes because there is no matching information for source and target users.

  • CPUU does not process recipients, folders in other mailboxes and Public Folders, and links to reply templates due to the following reasons:

    • There is no matching information for source and target users.

    • Associated content is not migrated.

    • Public Folder migration is not supported.

  • CPUU does not update names of Public Folders because the migration of Public Folders is not supported.

  • CPUU does not process Folder Views which have filtering by the From and Sent To attributes because there is no matching information for source and target users.

  • CPUU does not process Search Folders which have filtering by the From and Sent To attributes because there is no matching information for source and target users.

  • These following CPUU features are not supported because there is no matching information for source and target users: "Other User's Folder Shortcuts", "Delegates", "Additional Mailboxes", "Distribution Lists", "Contact Nicknames".

  • This "Group Schedules" feature is not supported due to the following reasons:

    • There is no matching information for source and target users.

    • Associated content is not migrated.

    • There is no matching information for messages.

  • The "Preserve Offline folders (OST files)" feature is not supported. Offline folders are recreated after the mailbox switch.
  • To enable the CPUU integration feature on the source Exchange Server 2007, you should turn on and configure the WebDAV API access for your Exchange Server 2007.

To configure ODME to work together with CPUU, please see http://documents.quest.com/on-demand-migration-for-email/user-guide/configuring-and-running-migrations/selecting-migration-options/updating-outlook-client-profiles.

For the full list of CPUU features, refer to http://support.quest.com/technical-documents/client-profile-updating-utility/5.7.4/administration-guide/.

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