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Unified Communications Diagnostics 8.5 - Deployment Guide

Installing and upgrading Unified Communications Diagnostics Technical Information for UC Diagnostics for Exchange Technical Information for Office 365 Technical Information for UC Diagnostics for BlackBerry Technical Information for UC Diagnostics for OCS Technical Information for UC Diagnostics for Lync/Skype for Business Troubleshooting

Web Reports Technical Information

UC Diagnostics has a separate web-based reporting component called UC Diagnostics Web Reports.

UC Diagnostics Web Reports provides a collection of reports called Preconfigured Reports. Preconfigured Reports allow report consumers to view data across multiple subsections of your organization. You can change relevant report parameters immediately using Quick Filters. Web Reports also provides a Web Report Wizard, which allows you to create customized reports based on any data available in your Web Reports database.

Web Reports security recommendations

UC Diagnostics Web Reports supports both Windows Authentication and SQL Server Authentication for Exchange. When you select SQL Server Authentication, the installer creates a Universal Data Link (UDL) file to store your SQL credentials.

If you would like to protect your credentials to your UC Diagnostics database, you can do the following depending if you have installed Web Reports on the same computer as SQL database, or if you have Web Reports installed on a separate computer.

Web Reports are installed on the same machine as your SQL database

Change authentication from SQL Server Authentication to Windows Authentication.

Web Reports are installed on a separate computer than your SQL database

Protect the UDL file using New Technologies File System (NTFS) file permissions to guard against connection information being exposed or modified. Then restrict the SQL account to have read-only rights to your database.

Web Reports includes a flexible solution for report security which allows you to assign certain permissions to users, and enable different views of the reporting tree depending on user needs and security requirements.

Web Reports supports two types of security:

For more information on security settings, see the Web Reports Online Help.

Technical Information for Office 365

About the Management Console for Office 365

You can use UC Diagnostics to monitor the health and performance of your Office 365 environment, to verify network connectivity, and review licensing plan status.

Review this section to determine the prerequisites that must be met for each of the Office 365, Exchange Online, and Skype for Business Online health tests.

For information about configuring the different health tests, see the Unified Communications Diagnostics User Guide.

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