Installing and upgrading Unified Communications Diagnostics
Installation and performance considerations
Before you install UC Diagnostics, ensure your system meets the specified system requirements depending on the type of environment or organization you are running. It is recommended that you install UC Diagnostics on one of the following operating systems depending on the environment you are monitoring,
For more information about Exchange environment prerequisites, see Diagnostic Services for Exchange 2007 , Diagnostic Services for Exchange 2010 or Exchange 2013 , or Diagnostic Services for Exchange 2016 .
Port configuration for monitoring servers in DMZ
UC Diagnostics connects with native Windows RPC connections. For monitoring servers in a DMZ environment, the following ports must be open:
The ports must be bidirectional.
For more information on the network ports, protocols, and services that are used by Microsoft client and server operating systems, server-based programs, and their subcomponents, see http://support.microsoft.com/kb/832017.
The port information in the above article should not be used to configure Windows Firewall. For information about configuring Windows Firewall, see the following Microsoft Web sites:
What files should be excluded from automatic anti-virus scans?
If certain files or processes are locked by anti-virus scan software, it can affect the ability of UC Diagnostics to operate. The following files should be excluded from anti-virus scans: