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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Managing tenants On Demand Home page Settings Documentation roadmap Technical Support

Creating a new organization

As an On Demand user, there may be no organizations associated with your account. This can happen if you have been removed from all organizations. In this case, after you sign in, the Welcome to On Demand page opens where you can create a new organization. Use the following steps to create an organization.

If you are currently signed in, you can create a new organization by clicking your email address in the menu bar at the top of the page and selecting Create Organization. Follow the steps below to create an organization.

 
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TIP: On the Create Organization page, if you decide not to create a new organization, click on your browser back button to return to your original organization.
 
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NOTE: To delete an organization, contact Technical Support.
To create a new organization:
1
Enter an organization name.
2
Select a region.
3
Click Create Organization.

Switching organizations

If you have multiple organizations associated with your email address, you are prompted to select an organization when you sign in. Once you are signed in, you can switch to another organization.

To switch to another organization:
1
In the top menu bar, on the right hand side, click on your user email address.
2
Select Switch Organization.
The Choose an Organizations page opens.
3
locate the row that contains the organization to which you want to switch.
4
Click Select.

Renaming organizations

You can rename the organization to which you are currently signed in.

Prerequisites

You must be an On Demand organization administrator to rename an organization.

To rename an organization:
1
Sign in to the organization that you want to change.
2
In the top menu bar, on the right hand side, click on your user email address.
3
Click Organization Name.
The Edit Organization page opens.
4
In the Organization Name field, enter the new name.
5
Click UPDATE ORGANIZATION NAME.
The organization name is updated.

Displaying the organization ID

Each organization has a unique organization ID. This ID may be required by technical support to troubleshoot issues. The Organization ID is displayed on the Manage Tenants page.

To display the organization ID:
1
In the top menu bar, on the right hand side, click on your user email address.
2
Click Organization Name.
The Edit Organization page opens.
Make note of the organization ID.
3
Click the browser back arrow to return to the Home page.

In the menu list, if you have only one tenant, the organization is shown under the Organization Name title. Click the organization to display the Edit Organization page which shows the Organization ID.

If you have more than one tenant, the Manage Tenants option is shown under Organization Name. Click Manage Tenants to see the list of your tenants with the tenant to which you are connected indicated. Select the tenant for which you want to see the organization ID.

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