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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Managing your Azure tenants and on-premises domains On Demand Home page Settings Documentation roadmap Technical Support

Removing a tenant

By removing a tenant, you are beginning the process of disabling all module functions related to the tenant. When you remove a tenant, you are removing the tenant from the On Demand organization for all users and this action cannot be undone.

All module operations will stop after 30 days. At that point, the following operations are halted:

You must provide the tenant name, your organization ID, and the tenant region.

Click Tenants in the navigation panel on the left.
Click Remove Tenant.

When you previously added the tenant, a Service Principal was created in your tenant, under Enterprise applications, for each consent that you granted for this tenant. To remove the consents, log in to the Microsoft Azure portal and go to the Azure Active Directory Admin Center. Browse to Enterprise Applications, search for Quest on Demand -, and delete all the application records that you do not need.

Managing your on-premises domains

In addition to managing your Azure tenants, On Demand provides support for connecting to on-premises domains in hybrid environments to perform data collection and management activities.

By installing an agent with a unique key and specifying domains to which the agent is connected, you can review information and perform actions in your hybrid environment. You start the process to install and configure an agent by selecting Tenants in the left navigation bar and selecting Hybrid Agents.

You can add on-premises domains to On Demand selecting Tenants in the left navigation bar and selecting Active Directory Domains. You can also add domains as part of the agent configuration process.

To add and configure agents and to add on-premises domains, you must have the On Demand Organization Admin role and specifically must have the Can Configure Agents (core.configureAgents) permission.

You must also have a valid paid subscription for the On Demand module with which you are using the agent. Currently, only On Demand License Management supports this feature.

The login account that you use to run the agent setup program must have local administrator rights.

The agent setup program will prompt you for service account credentials (username and password) that are used to run the agent service. The agent service account must be a domain account and must have local administrator rights on the computer on which the agent is being installed. Also, for License Management, the service account must have Write Members permissions on the directory group objects.

Adding an on-premises agent

The following steps describe the general process for installing and configuring the On Demand on-premises agent. For the detailed procedures, see To add an agent and To configure an agent .

For information about the permissions required to install an agent and the permissions needed by the agent service account, see Agent prerequisites .

Click Hybrid Agents.
Click Add Agent, read the procedure information and click Continue.

Depending on your browser and the download options that you configured, when you click Download, the AgentSetup.exe file is downloaded to the location you specify. In most cases the AgentSetup.exe file is downloaded to your Downloads folder.

The setup program is a console application. If you double-click the AgentSetup.exe file, a console window is opened and you are prompted for information such as installation folder and service user name and password. Optionally, you can open a command shell and manually execute the installer from the command line which allows you to specify arguments

The file name of the downloaded file is AgentSetup.exe. The installer is packaged as a self-extracting executable. If you run the installer without arguments, it prompts you for all required installation parameters, including the folder where the agent should be installed.

You can run the AgentSetup.exe from any directory (as long as you run the program on the computer on which it is to be installed). The self-extracting executable prompts you for the folder to which the agent files will be extracted. The self-extracting installation package extracts the files to the specified target folder and runs the setup program (Setup.exe) from the target folder.

Once an agent installation package is used to install the agent on a computer, you cannot use the same package to install the agent on another computer.

Installing the agent using the command shell

If you open a command shell, you must open it with elevated permissions (such as “Run as administrator”). The setup program requires admin rights.

You can provide the parameters for agent installation through command line switches. This method allows the agent to be installed without any prompts. The supported switches are as follows:

--outdir <output_directory>


--name <name>

--user <username>

--password <password>

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