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On Demand Global Settings Current - User Guide

Working with On Demand Global Settings Overview of On Demand Global Settings Signing up for On Demand Global Settings Managing organizations and regions Adding users and groups to an organization Managing your Microsoft Entra tenants and on-premises domains On Demand Home page Configuring settings Documentation roadmap Technical Support

On Demand Home page

The Home page contains the following components.

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Masthead
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Announcements and global notifications
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Information window
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On Demand Status page
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Side navigation panel
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Dashboard

Masthead

The masthead displays your current user ID and provides information about your organization. It displays the On Demand name on the left and on the right side shows the following:

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Your user ID with a drop down menu arrow.
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An information icon (i) that opens the On Demand information window.
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A status icon and a message that indicates the system status for the modules in your organization. You can expand the status to view the individual modules that might be affected. You can click the Status Overview link to view the On Demand Status page.
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If all your modules (such as Auditing and Recovery) are operational, the icon is green and displays All Systems Operational. If you click the status text, you can see the individual modules with green icons indicating systems are operational.
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If one or more modules has a status of degraded performance or partial outage, the icon is yellow and displays Partial System Outage. When you click the status text, yellow icons appear beside the affected modules.
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If one or more modules has a status of major outage the icon is red and the text link displays Major Service Outage in red. When you click the status text, red icons appear beside the affected modules .
You can click the Status Overview link to display details about outages, past incidents, and all planned maintenance in the near future in the On Demand Status page.

If there is scheduled maintenance planned that will include system downtime, a blue banner is displayed at the top of the masthead that includes information about the scheduled outage. You can click Read more to view the maintenance details on the On Demand Status page.

Masthead drop-down menu

Clicking anywhere on your user ID opens the drop-down menu to perform the following tasks:

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View your current Region Name and Organization Name.
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Perform organization management Managing organizations and regions.
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Configure your user settings by clicking My Account.
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Use of Cookies: You can enable or disable the use of a cookie for session monitoring. The initial state of this setting is determined by your response to the cookie notice when you join an organization. Note that this setting is by region. If you join an organization in a different region, you receive the cookie notice again.
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Sign Out from your current session. Note that you are automatically logged out after 30 minutes of inactivity.

Announcements and global notifications

Notifications provide timely and valuable updates, making your experience within the On Demand platform easier and more intuitive. You'll find a centralized notification hub, represented by a bell icon in the top-right corner of the masthead. A small badge on the bell will show the number of unread notifications, so you can see new alerts at a glance.

Notifications are designed to be relevant to you, offering contextual information like a download being ready or an important alert about an expired subscription. They deliver information that's just-in-time, ensuring you receive key updates exactly when you need them.

Notifications within On Demand are organized into three categories to help you quickly identify the importance and purpose of each message.

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Needs Attention: These are critical alerts that require your action or awareness, such as an expired subscription.
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Notifications: These are general updates that provide value, like a notification letting you know a file is ready for download.
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Announcements: These messages appear at the top of your notification hub and contain important news, such as feature release, system updates, significant announcements from Quest Product Management.
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