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On Demand Global Settings Current - User Guide

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Configuring an agent

After you have installed the agent, you must configure the agent with the on-premises domains to which the agent is connected and the actions the agent can perform.

1
Click Tenants in the left navigation bar and select Hybrid Agents.
2
Click Edit Configuration.
For example, you could select Modify group membership if you want to be able to assign a user license through an on-premises group in the On Demand License Management module.
Click Add New and add an on-premises domain to On Demand that will be connected to this agent. For information about adding a domain, see Adding an Active Directory domain .
Click Select Existing and select a domain that has already been added to On Demand.
5
Click Save.

After an agent is configured, you can update the agent configuration at any time. When you view an agent tile for a configured agent, you can see the computer on which the agent is installed and the number of allowed actions and the number of connected agents.

1
On the agent tile, click Edit Configuration.
For actions, you can click Select Actions to update the allowed actions.
For connected domains, you can click either Add Domain or Select Existing to add a new domain for the agent or to connect the agent to an existing domain.

When viewing the information for the configured agent, you also have the option of removing an action or a connected domain.

To remove the action or domain from the displayed agent configuration, click beside the action or domain.

Removing an agent

There are two stages in removing an agent:

3
Click Hybrid Agents.
6
Click Remove Agent.
9

Adding an Active Directory domain

When you select Tenants in the navigation panel on the left, a tab titled Active Directory Domains is shown. Select the tab to view information about your domains and to add new domains. You add domains to On Demand by specifying the FQDN (Fully Qualified Domain Name) for each domain that you want to add. In an Active Directory multi-domain forest, you must add each parent and child domain with which you want to work.

Optionally, if you add your agents first, you can add a domain when you are configuring an agent.

2
Click Active Directory Domains.
3
Click Add Domain.
6
Click Save.

After you have added your domains, you can install and configure the agents that will work with those domains.

You cannot change the FQDN (Fully Qualified Domain Name) for a domain in On Demand. If the FQDN for an on-premises domain has changed, or if you accidentally entered the FQDN incorrectly, you must remove the domain from On Demand and add a new domain with the new FQDN.

You can modify the preferred domain controller for a domain.

Removing a domain

You can remove a domain from On Demand. When you remove a domain, the association with your on-premises domain is removed and the domain is removed from all linked agents. Active Directory group membership will not be updated and Active Directory data is no longer collected.

2
Click Active Directory Domains.
5
Click Remove Domain.
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