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Foglight APM for Real User Experience 5.9.9 - User Guide

Getting started with Foglight APM Monitoring transactions Viewing real user activity from a geographical perspective Assessing real user experiences during key sequences Monitoring the performance of web sites and endpoints Searching APM data Replaying sessions, hits, and sequences Visualizing search results Creating custom drag-and-drop dashboards APM tile and view reference

Searching and investigating sessions

You can search for sessions by time range, session identifier, user name, the status of sessions (active or ended), or some combination of these parameters. You can also define match conditions to create very specific searches.
In the Search Sessions dashboard, you can run a simple search or an expert search to find sessions. You can also rerun the last search, save a search, load and run a saved search, or clear search results.
For more information, see the following topics:
•
Defining simple searches for sessions
•
Defining expert searches for sessions
•
Understanding search sessions results
•
Investigating issues reported during real user sessions
•
Viewing search results in a map
•
Viewing search results in pivot charts
•
Replaying sessions, hits, and sequences
•
Repeating the last search
•
Saving searches
•
Running saved searches
•
Clearing search results

Defining simple searches for sessions

A simple search enables you to search for sessions using the most frequently-used search criteria. If you want to search for sessions that occurred within a particular time range or hits that match some set of conditions, you need to define an expert search instead.
To define and run a simple session search:
1
In the navigation panel, under Dashboards, click APM > Search > Sessions.
2
Click Simple Search.
3
Specify the search criteria.
 
Table 13. Simple session search criteria
Find sessions that...
In the first list, select the start condition for the search. In the second list, select the time range for the search. If no other options are set, the search returns all sessions occurring within the specified time range.
TIP: An APM Administrator can increase or decrease the maximum time range displayed in the time range list through the Configure Advanced Options > Settings dashboard. See the Search Time Range Limit option under the Archiver Query Settings.
are currently
Optional—specify whether you want active or ended sessions. Select this check box and select the state from the list.
Session ID
Optional—search for a session by session identifier. Specify the session identifier you that you want to match.
Username
Optional—search for a real user by user name. Specify the user name (case-insensitive) that you want to match.
Session Hit Count Matching Hit Analyzer
Optional—search for hits that triggered the specified hit analyzer during the session.
Figure 28. Simple Search (sessions) dialog box
4
Click Search.
The Search Sessions table contains the results of the search.
Related Topics
•
Defining expert searches for sessions
•
Understanding search sessions results
•
Investigating issues

Defining expert searches for sessions

You can run a search using the same options as a simple search. You can also define a time range or some set of conditions, such as session with a specified duration.
 
* 
NOTE: The Archiver stores session duration in milliseconds, but the UI displays it in seconds. Therefore, if you search sessions based on duration, you may see results that appear to fall outside the search criteria. For example, defining a match condition with “Session Duration > 10” may return search results that appear to match “Session Duration >= 10”. In this case, a session that appears to be equal to 10 seconds actually has a duration greater than 10 seconds, such as 10.4322 seconds, but the UI does not display the decimal places.
To define and run an expert session search:
1
In the navigation panel, under Dashboards, click APM > Search > Session.
2
Click Expert Search.
If you defined a simple search before switching to an expert search, the Expert Search dialog box displays the same values for the options you selected in the Simple Search dialog box.
3
Specify the search criteria.
 
Table 14. Expert session search criteria
Find sessions that...
In the first list, select the start condition for the search. In the second list, select the time range for the search. If no other options are set, the search returns all sessions occurring within the specified time range.
TIP: An APM Administrator can increase or decrease the maximum time range displayed in the time range list through the Configure Advanced Options > Settings dashboard. See the Search Time Range Limit option under the Archiver Query Settings.
are currently
Optional—specify whether you want active or completed sessions. Select this check box and select the state from the list.
Session ID
Optional—search for a session by session identifier. Specify the session identifier you that you want to match.
Username
Optional—search for a real user by user name. Specify the user name (case-insensitive) that you want to match.
Match Conditions
Optional—specify one or more conditions to match. Click Add. You can define a condition based on any detail or metric listed in the Source list. For help creating match conditions, see Defining match conditions for expert searches.
Figure 29. Expert Search (sessions) dialog box
4
Click Search.
The Search Sessions table contains the results of the search.
5
Next Steps: See Investigating issues.
Related Topics
•
Defining simple searches for sessions
•
Understanding search sessions results
•
Investigating issues

Understanding search sessions results

When the search ends, the results are displayed in the Search Sessions table. The search parameters appear above the table. If no sessions matched the search parameters, the table is empty.
 
* 
TIP: By default, a session search returns a maximum of 200 sessions. An APM Administrator can change this limit using the Session Search Result Limit setting in the Configure Advanced Options > Settings dashboard.
Figure 30. Search Sessions dashboard
The Search Sessions table may contain some or all of the following columns. To hide/show columns, click the Customizer icon (beside the Search field) and select the columns to show.
 
Table 15. Search Sessions table
Column
Description
Session
The Session Explorer and Session Detail View icons appear in this column. You can drill down to session details by clicking these icons.
Status
Indicates the session status using the standard severity icons:
•
Normal
•
Warning
•
Critical
•
Fatal
•
Not available (session is still in progress)
Custom Fields – Initial Referer
Displays the page the user visited just before starting the session (if any).
Start Time
Corresponds to the time the first hit in the session was initiated.
Stop Time
Corresponds to the end time of the last hit in the session.
Duration
Displays the length of the session since the Start Time.
User Name
If username rules are defined, displays the user name associated with the session. For more information, see “Associating user names with user sessions” in the Foglight APM Administration and Configuration Guide.
# Hits
Displays the number of hits contained within the session at the time of the search.
# Pages
Displays the number of pages contained within the session at the time of the search.
# Sequences
Displays the number of sequences contained within the session at the time of the search.
# Warnings
Displays the number of hits with a warning status contained within the session at the time of the search.
Error Columns
Displays the number of hits with the specified error contained within the session at the time of the search. Show columns for Custom Errors, Reset Errors, HTTP Errors, Client Errors, Server Errors, or Timeout Errors.
Related Topics
•
Defining simple searches for sessions
•
Defining expert searches for sessions
•
Investigating issues
•
Viewing search results in a map
•
Viewing search results in pivot charts
•
Replaying sessions, hits, and sequences
•
Repeating the last search
•
Saving searches
•
Running saved searches
•
Clearing search results
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