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Foglight APM for Real User Experience 5.9.9 - User Guide

Getting started with Foglight APM Monitoring transactions Viewing real user activity from a geographical perspective Assessing real user experiences during key sequences Monitoring the performance of web sites and endpoints Searching APM data Replaying sessions, hits, and sequences Visualizing search results Creating custom drag-and-drop dashboards APM tile and view reference

Defining simple searches for sequences

A simple search returns sequences that were active at the time period you specify. If you are not the designer of the sequence analyzers, you should find out the names of the sequence analyzers that track the sequences you are interested in. APM Administrators define sequence analyzers.
To define and run an simple sequence search:
1
In the navigation panel, under Dashboards, click APM > Search > Sequences.
2
Click Simple Search.
3
Select a sequence analyzer that captures the sequences you want to find.
The options for the sequence analyzer appear.
4
Under Find sequences that, select the time criteria for the sequences.
 
* 
TIP: An APM Administrator can increase or decrease the maximum time range displayed in the time range list through the Configure Advanced Options > Settings dashboard. See the Search Time Range Limit option under the Archiver Query Settings.
Figure 33. Simple Search (sequences) dialog box
5
Click Search.
The Search Sequences table contains all sequences occurring within the specified time range.
Related Topics
•
Defining expert searches for sequences
•
Understanding search sequences results
•
Investigating sequence results

Defining expert searches for sequences

You can run an expert search using the same options as a simple search. You can also specify whether the sequence was active or completed. You can further refine the search by specifying a particular user session, sequence status, or match conditions.
If you are not the designer of the sequence analyzers, you should find out the names of the sequence analyzers that track the sequences you are interested in. APM Administrators define sequence analyzers.
To define and run an expert sequence search:
1
In the navigation panel, under Dashboards, click APM > Search > Sequences.
2
Click Expert Search.
If you defined a simple search before switching to an expert search, the Expert Search dialog box displays the same sequence analyzer and the same time criteria you selected in the Simple Search dialog box. Advanced options are also displayed.
3
Select a sequence analyzer, and then specify the search criteria.
 
Table 16. Expert sequence search criteria
Sequence Analyzer
Specify the name of the sequence analyzer that captures the sequences you want to find.
Find sequences that...
In the first list, select the start condition for the search. In the second list, select the time range for the search. The search returns all sequences occurring within the specified time range.
TIP: An APM Administrator can increase or decrease the maximum time range displayed in the time range list through the Configure Advanced Options > Settings dashboard. See the Search Time Range Limit option under the Archiver Query Settings.
are currently
Optional—specify whether you want active or completed sequences. Select this check box and select the state from the list.
Session ID
Optional—search for sequences by session identifier. Specify the session identifier you that you want to match.
Status
Optional—search for sequences by status (OK, Warning, Error). Select the status from the list.
Match Conditions
Optional—specify one or more conditions to match. Click Add. You can define a condition based on any detail or metric listed in the Source list. For help creating match conditions, see Defining match conditions for expert searches.
Figure 34. Expert Search (sequence) dialog box
4
Click Search.
The Search Sequences table contains the results of the search.
Related Topics
•
Defining simple searches for sequences
•
Understanding search sequences results
•
Investigating sequence results

Understanding search sequences results

When the search ends, the results are displayed in the Search Sequences table. The search parameters appear above the table. If no sequences matched the search parameters, the table is empty. Events are summarized by name and include the number of users who reached each step.
 
* 
TIP: By default, a sequence search returns a maximum of 200 sequences. An APM Administrator can change this limit using the Sequence Search Result Limit setting in the Configure Advanced Options > Settings dashboard.
Figure 35. Search Sequences dashboard
The Search Sequences table may contain some or all of the following columns. To hide/show columns, click the Customizer icon (beside the Search field) and select the columns to show.
 
Table 17. Search Sequences table
Column
Description
Session
When a sequence belongs to a session, the Session Explorer and Session Detail View icons appear in this column. You can view session details by clicking these icons.
Status
Indicates the sequence status using the standard severity icons:
•
Normal
•
Warning
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Critical
•
Fatal
•
Not available (sequence is still in progress)
Custom Fields
Displays the custom fields updated by analyzers that matched a sequence.
NOTE: For a custom field to appear in search results, the custom field’s Storage option must be set to Show in search results or First column in search results. See “Defining custom fields” in the online help.
Start Time
Corresponds to the time the first hit in the sequence was initiated.
Stop Time
Corresponds to the end time of the last hit in the sequence.
Duration
Displays the length of the sequence since the Start Time.
Events
Events that occurred within a sequence.
Related Topics
•
Defining simple searches for sequences
•
Defining expert searches for sequences
•
Investigating sequence results
•
Replaying sessions, hits, and sequences
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Repeating the last search
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Saving searches
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Running saved searches
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Clearing search results

Investigating sequence results

This workflow walks through how to use the data in the Search Sequences table. You may want to save your searches so that you can quickly rerun them to monitor performance on an ongoing basis.
To investigate sequences from search results:
1
From the Search Sequences dashboard, run a search.
•
Running saved searches
•
Repeating the last search
•
Defining simple searches for sequences
•
Defining expert searches for sequences
When a search matches sequences in the database, the results table displays the sequences.
2
To identify sequences that may warrant further investigation, review the following columns.
•
Status—look for icons other than the Normal icon. A sequence event can be used to set the status of a sequence. APM Administrators define and manage sequence analyzers.
•
Events—look for patterns across all sequences. Did many users abandon the critical path at the same event? Why might that be?
•
Duration—click this column heading to sort the sequences from longest to shortest. You may want to investigate why some sequences were extra long (was it due to slow response times?) or very short (did the user abandoned the critical path or was the sequence terminated by an error?).
•
Custom Fields—custom fields can help you understand the placement of a sequence within the user’s entire session. The Initial Referer tells you which page the user visited before starting the critical path.
3
Select a sequence to investigate and click its Session Explorer icon.
The Session Explorer opens.
4
You can explore the sequence in the same way you explore a session. See Investigating issues reported during real user sessions.
5
If you suspect that poor performance is localized to a city, region, or country, you can create a map using the search results. In the search results, click Map . For more information, see Viewing search results in a map.
6
If many sequences reflect the same issue, it may be helpful to create a pivot chart that aggregates data for all users. Return to the search results. Click Pivot . For more information, see Viewing search results in pivot charts.
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