The ability for administrators to receive notification upon the occurrence of certain events is critical. Nonetheless, in certain circumstances, receiving repeated notification of events that you are aware of can also be frustrating or inconvenient. Even if a notification is generated due to an environmental failure that you wish to know about immediately, it is possible for the same error condition to generate hundreds or thousands of events in the event log. To reduce repetition in the event log, and reduce the inconvenience of receiving repeated Toast alerts or e-mail notifications for the same event in the Core Console, Rapid Recovery includes a repetition reduction setting, which is enabled by default and set at 5 minutes. This setting can be set as low as 1 minute and as high as 60 minutes. It can also be disabled entirely.
To set, change, or disable repetition reduction settings, see Configuring repetition reduction.
When repetition reduction is disabled, then every time an event of the same type and scope occurs, it is logged in the database. Regardless of how much time passed since that event previously occurred, each new occurrence is shown in the Alerts portion of the Events page.
When repetition reduction is enabled (for example, with the default time of 5 minutes), then the first time that specific event occurs, it is logged in the event database and shown in the Alerts log. If subsequently an event of the same type and scope is again logged within the threshold of time established, then the count for the event in the database increases by 1 for each repeat occurrence within that threshold. The log shows in the Alerts portion of the Events page. However, it displays the event only once, with the date and time of the most recent occurrence. The event log is not updated with the same event until the threshold of time from the first occurrence expires. For example, if set for 5 minutes and the event occurs again 6 minutes later, it appears in the log and you receive another notification.
Complete the steps in this procedure to configure repetition reduction for events.
NOTE: The Enable Repetition Reduction option must be selected in order to change this value.
Events and jobs tracked on the Core are saved for a specified amount of time. The default setting is 30 days. This number can be set between 0 days and 3652 days (approximately 10 years).
Complete the steps in this procedure to configure retention for events.
The Database Connection settings appear.
This section provides an overview of reporting available in the Rapid Recovery Core Console.