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Rapid Recovery 6.3 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Credentials Vault Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore BMR Windows and Linux Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Core settings

This section describes how to manage and change the settings for your Rapid Recovery Core, and describes key function buttons and tools available from the Core console.

The Rapid Recovery Core has adjustable settings that are configured by default for optimum performance for most users. These settings affect display information in the Core Console or performance of the Rapid Recovery Core. From the icon bar, click [Settings] (Settings) to access Core settings.

A set of key functions are shown as buttons on the top of the page horizontally. To access one of these functions, click the corresponding button. For more information about these buttons, see Core settings key functions.

Below the key function buttons are the configurable Core settings. To see all configuration options for any of setting, click a shortcut link on the left side of the Settings pane, or scroll down the right side of the page. For more information about the full set of Core settings, see Rapid Recovery Core settings.

You can also access Core tools such as viewing a summary of system information, or downloading Core log files. For more information, see Core-level tools.

Topics include:

Core settings key functions

A set of key functions are shown as buttons arranged horizontally at the top of the [Settings] 
    (Settings) page. To access one of these functions, click the corresponding button.

The function buttons accessible on the Settings page are described in the following table.

Table 14: Core settings key functions
Icon Key Function Button Description
[Back up Core settings] Back Up Settings Backs up Core configuration settings to an XML file you name. Specify a fully qualified path local to the Core server.
[Restore Core settings] Restore Settings If you have a backup XML file of your Core settings, this option lets you specify the name and local path of the file, from which you restore Core settings. Use this function to restore Core settings, or to migrate from another Core. Optionally, you can also restore repositories.
[Restart Core service] Restart Core Service This option gracefully shuts down and then starts the Core service.
[Shut down Core service] Shut Down Core Service This option gracefully shuts down the Core service.

For more information about backing up and restoring Core settings, see Backing up and restoring Core settings.

For more information about shutting down and restarting the Core service, see Restarting or shutting down the Core service.

Backing up and restoring Core settings

You can back up Core setting information to a file, and later restore these settings if you have problems with the Core machine or if you want to migrate those settings to a different machine. Information that gets backed up includes repository metadata (such as the repository name, data path, and metadata path); machines protected in the Core; replication relationships (targets and sources); which machines are configured for virtual standby; and information about encryption keys.

This process restores the configuration settings only, not the data. Security information (such as authentication credentials) is not stored in the configuration file. There is no security risk to saving a Core configuration file.

NOTE: You must first back up Core setting information before you can use this process to restore Core settings.

Use this procedure to back up and restore Core settings.

  1. Navigate to the Rapid Recovery Core.
  2. On the icon bar, click [Settings] (Settings).

    The Settings page appears. At the top of the Settings pane, above the categories of settings, you see options to [Back up settings] Back Up Settings or [Restore settings] Restore Settings.

  3. If you want to back up Core settings, proceed to step 4. If you want to restore Core settings, proceed to step 6.
  4. To back up the current settings in an XML file, from the top of the Settings page, click Back Up Settings.

    The Back Up Core Configuration dialog box appears.

  5. In the Local path text box, type a directory path accessible locally to the Core machine where you want to store Core settings as an XML file, and then click Back Up.

    For example, type C:\Users\Your_User_Name\Documents\RRCoreSettings and then click Back Up.

    A file named AppRecoveryCoreConfigurationBackup.xml is saved to the local destination you specified.

  6. To restore Core settings from a backup XML file saved previously using this method, perform the following steps.

    NOTE: When you restore the Core configuration settings, the Rapid Recovery Core service restarts.

    1. From the top of the Settings page, click [Restore settings] Restore Settings.

      The Restore Core Configuration dialog box appears.

    2. In the local path text box, enter the local path of the location where you stored the Core configuration settings.

      For example, type C:\Users\Your_User_Name\Documents\RRCoreSettings.

    3. If you do not want to restore repository information, proceed to step g.
    4. Optionally, if you want to restore repository information as configured in the backup file, select Restore Repositories and then click Restore.

      The Restore Repositories dialog box appears.

      If you choose to restore repository information from the backed-up configuration data, then any repositories configured when the Core settings were saved appear for verification. By default, each existing repository is selected.

    5. Verify the repository information you want to restore. If multiple repositories appear in the lists for verification, and you only wish to restore information for some of them, then clear the selection for each repository you do not want.
    6. When you are satisfied with the selection of repositories you want to restore, click Save.

      The Restore Repositories dialog box closes.

    7. In the Restore Repositories dialog box, click Restore.

      The Restore Repositories dialog box closes, and the restore process begins. An alert appears indicating that the repository service configuration has changed.

    8. If any configuration settings could not be restored you will see an error message. Review the details of the error to see if any action is required on your part. For more information, see Viewing events using tasks, alerts, and journal pages. To continue, click Close to clear the error dialog box.
    9. After restoring the configuration, verify the following:
      • Unlock all encryption keys. For more information, see Unlocking an encryption key.
      • If virtual standby is configured to continually update a VM to a network destination, you must specify the network credentials in the virtual standby settings before a successful synchronization. For more information, see VM export.
      • If scheduled archive is configured to archive to a cloud account, you must specify credentials so the Core can connect to the cloud account. For more information on linking the Core with a cloud account, see Adding a cloud account.
      • If replication is set up and you want to restore to a target Core, verify the target Core settings (particularly the host) on the source Core. For more information, if managing your own Core, see Replicating to a self-managed target Core. If replicating to a Core managed by a third party, see Replicating to a third-party target Core.
      • If the SQL attachability check is configured, and if the SQL Server instance performing the check is on the Core machine, then specify the SQL credentials in Attachability settings. For more information, see Managing Core SQL attachability settings.

        Verify that the Replay Engine configuration was restored, and update the settings if they were not to ensure effective communication. For more information, see Configuring Replay engine settings.

Restarting or shutting down the Core service

Invariably, a machine on which Rapid Recovery Core is running shuts down or must be rebooted. In release 6.2, Rapid Recovery Core is enhanced to improve its ability to gracefully shut down and restart Core services.

The Core UI now offers UI features to either restart or shut down the Core service with one click. This feature is useful when planned maintenance of the Core server (including rebooting or restarting) is required. Users receive notification when corresponding services have finished shutting down. These features are accessed from the top of the Core Settings page.

NOTE: Another useful feature supporting graceful shutdown is the ability to suspend the Core from scheduling future tasks. For more information, see the topic Suspending or resuming scheduled tasks.

Use this procedure to restart or shut down the Core service.

  1. Navigate to the Rapid Recovery Core Console.
  2. On the icon bar, click [Settings]
    (Settings).

    The Settings page is displayed. At the top of the Settings pane, above the categories of settings, you see options to Restart Core Service or Shut Down Core Service.

  3. If you want to restart the Core service, at the top of the Settings pane, click [Settings]
    Restart Core Service.
    A list of each task that must be completed before restarting is displayed, including a display of task progress.
  4. Optionally, you can do one of the following:
    1. To force restart (a less graceful process in which tasks are explicitly stopped before completion), click Force Restart.
    2. To cancel restarting of the Core service, click Cancel.
  5. If you want to shut down the Core service without immediately restarting it, at the top of the Settings pane, click [Settings] 
    Shut Down Core Service.
  6. Optionally, you can do one of the following:
    1. To force shutdown (a less graceful process in which tasks are explicitly stopped before completion), click Force Shutdown.
    2. To cancel restarting of the Core service, click Cancel.
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