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Displaying 1-25 of 891
Licensing: Associating Virtual Agents with Hypervisors (255896)

Starting with Rapid Recovery 6.2, you can now associate a Virtual Agent with a hypervisor for licensing purposes. This allows a virtual machine to be protected with an agent, but does not require agent licensing for the virtual machine. ...

Product(s): Rapid Recovery
Last Updated On: 5/21/2018
(0 Ratings) 5 views
Rollup jobs are not able to run (231807)

When forcing rollup on an agent, the task never gets created and appears rollup wasn't working or you get the following error: "The remote slave core with the id 'c9e2335a-db33-4833-ae33- 0cb27bd20c33' was not found.". Alternatively ...

Product(s): Rapid Recovery
Last Updated On: 5/21/2018
(0 Ratings) 992 views
Protecting the agent machine. Error is produced: "Failed to open volume \\?\Volume{GUID}" (225586)

When trying to protect new machine an error generated that says: "Failed to open volume '\\?\Volume{GUID}'" Issue is caused by the hidden partition/volume on the agent machine To resolve the issue please perform the following on the agent machine: ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/21/2018
(0 Ratings) 1174 views
Encryption Alert Generated Every time an Agentless Backup is Taken (255631)

Every time an agentless ESXi backup is taken, an alert is triggered stating Transfer encryption is enabled for the protected machine 'ComputerName' but Agent does not support it. Transmitting unencrypted data. Although ESXi ...

Product(s): Rapid Recovery
Last Updated On: 5/18/2018
(0 Ratings) 4 views
How to Extend a DVM Repository (118330)

How to extend the size of your AppAssure/Rapid Recovery repository. If your repository is either running out of available space, or has already done so, you can extend the size of the repository by creating an extent. This will ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/17/2018
(3 Ratings) 18916 views
How To: create a Rapid Recovery Boot CD (184600)

This article serves as a how-to guide on creating a boot CD for use with recovering a server. Rapid Recovery provides the ability to perform a bare metal restore (BMR) for your Windows or Linux machines whether the hardware is similar or dissimilar. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 5/16/2018
(0 Ratings) 6281 views
How to perform a Bare Metal Restore for a Windows machine (184594)

This article describes how to perform bare metal recovery for Windows machines using Rapid Recovery. In Rapid Recovery, Bare Metal Recovery provides the ability to restore an entire system back to the original or to new dissimilar hardware. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 5/16/2018
(0 Ratings) 5676 views
Change agent ports for server protection. (228835)

User will be able to change the port used for agent protection (communication and transfer) to a different one without rebooting. Sometimes the port used for protection, like 8006 make conflict with another applications like vCenter ...

Product(s): Rapid Recovery
Last Updated On: 5/16/2018
(0 Ratings) 944 views
How to submit a Feature Enhancement for Rapid Recovery. (255574)

Steps for submitting a Feature/Enahancement request. Quest wants to hear from you. If you have: • A suggestion to make an existing product feature work better. • A new product feature you'd like to see. Tell us about your idea! ...

Product(s): Rapid Recovery
Last Updated On: 5/15/2018
(0 Ratings) 16 views
Exchange 2016 Mailboxes failing to load in Mail Restore with error 'Property Blob version is invalid' (231336)

When attempting to browse the content of an Exchange 2016 CU 5 or later Exchange database in Mail Restore. The Recovery Point and the Mailbox mounts, but the mailboxes doesn't display correctly. Instead an error appears ...

Product(s): Rapid Recovery
Last Updated On: 5/14/2018
(0 Ratings) 969 views
Retention policy settings becomes disabled on DL1000 and DL1300 after upgrade to 6.2.0 (255480)

After upgrading the Rapid Recovery Core to 6.2.0 on a DL1X00 appliance, the option to Reduce the Retention Policy is missing. The options are grayed out with the notification "You can use only default retention policy. To remove ...

Product(s): Rapid Recovery
Last Updated On: 5/14/2018
(0 Ratings) 3 views
How to remove the snapshot disk from an exported Virtual Machine (210068)

Virtual exports to Hyper-V or vCenter / ESXi, creates multiple .vhdx or .vmdk files. The extra files are snapshot disks. You can identify them with how they are named: Hyper-V snapshot disks have the word 'snapshot' in them. For example: disk2000-snapshot.vhdx. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/11/2018
(0 Ratings) 1054 views
Nessus flags the Dell DR Log Service as a medium vulnerably (255489)

Nessus vulnerability scan flags the Dell DR Log Service as a medium vulnerably. This has been identified as Defect Id RR-103935 - the Dell DR Log Service has an unquoted service path in the registry. For more information ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(0 Ratings) 6 views
Understanding AppAssure/Rapid Recovery 5 Replication Methods (142109)

What is Old Replication Method? AppAssure 5/Rapid Recovery 6 performs Core to Core replication to get your production agent data offsite for a variety of disaster recovery and business continuity purposes. Prior to the release ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/11/2018
(2 Ratings) 5971 views
Best Practices: Rapid Recovery Replication (182896)

Replication is the process of copying recovery points from one or more source cores and transmitting them to a secondary location/s for the purpose of redundancy and disaster recovery. The process requires a paired source-target relationship between two or more cores. ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(1 Ratings) 3535 views
How to Create and Consume a Seed for Replication (183193)

When you first establish replication, unless you specify the use a seed drive, the source Core begins transmitting all of the recovery points for the selected machines to the target Core. Transmitting your data over the network can take a good deal of time. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 5/11/2018
(2 Ratings) 4671 views
How to Add a Cloud Account (185733)

Rapid Recovery lets you archive data to a variety of cloud providers, or import archived data stored in a cloud account. Compatible clouds include Microsoft Azure, Amazon, Rackspace, and any OpenStack-based provider. You ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(1 Ratings) 1220 views
Understanding Replication Settings (185734)

Rapid Recovery lets you monitor, schedule, and adjust replication at the overall, core, and protected machine levels. You can edit the following replication settings: Maximum Parallel Streams; Maximum Transfer Speed (MB/s ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(0 Ratings) 2509 views
How to Create an Archive (186236)

Retention policies enforce the periods for which backups are stored on short-term (fast and expensive) media. Sometimes certain business and technical requirements mandate extended retention of these backups, but use of fast storage is cost prohibitive. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 5/11/2018
(0 Ratings) 4036 views
How to Perform a One-Time Virtual Export Using Rapid Recovery (186981)

From the Rapid Recovery Core, you can export a recovery point from a repository to a virtual machine. This process—sometimes called virtual export—is a physical-to-virtual (P2V) process that creates a virtual machine from a recovery point. ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(0 Ratings) 3276 views
How to Attach and Detach Archives (180551)

Rapid Recovery 6 introduces the capability to attach archives for restores without the need to import the contents into an existing repository. The archive is mounted read-only and all restore functions are available for the recovery points stored within the archive. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 5/11/2018
(0 Ratings) 3770 views
How To Schedule an Archive (186241)

Retention policies enforce the periods for which backups are stored on short-term (fast and expensive) media. Sometimes certain business and technical requirements mandate extended retention of these backups, but use of fast storage is cost prohibitive. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 5/11/2018
(1 Ratings) 3224 views
How to perform one-time virtual export to Microsoft Azure (215524)

Starting with Rapid Recovery 6.1, you can perform one-time virtual export to Microsoft Azure. Unlike virtual export for other platforms, virtual export for Azure is comprised of two processes: exporting, and deploying. The process ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(0 Ratings) 1195 views
How to perform a Bare Metal Restore for a Linux machine (184591)

This article will go through the basics on performing a BMR (Bare Metal Restore) of a Linux machine. For file level restore and volume level restore, please refer to the local_mount utility to perform these types of restores at How ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(1 Ratings) 1406 views
DocRetriever for SharePoint restores (184598)

How to recover SharePoint data from an Rapid Recovery recovery point. For more information on this topic, please see: ...

Product(s): Rapid Recovery
Last Updated On: 5/11/2018
(0 Ratings) 1401 views