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Displaying 1-25 of 599
Replications fail with " Start of remote replication job timed out" error message. (197600)

On a Rapid Recovery/AppAssure core, it may be noticed that replication jobs are failing with the following error message: "System.TimeoutException: Start of remote replication job timed out.Job is waiting for start during long time.". ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 4/28/2017
(0 Ratings) 1326 views
"Invalid Group Name" error and Replay Engine section missing following Rapid Recovery installation or upgrade. (188375)

Following a successful Rapid Recovery installation or upgrade an "Invalid Group Name" error is displayed in the GUI. Further investigation within the Core settings will reveal the Replay Engine section (where the Admin group is defined is missing). ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 2653 views
After an upgrade to Rapid Recovery 6.0.1 the Core console shows "Replay.Core.Contracts.Backup.ScheduledArchiveCollection" (188863)

After an upgrade from AppAssure 5.4.3 to Rapid Recovery 6.0.1 in the Core Console the following error is visualized: "Failed Services scheduledBack upService: Ambiguous choice between types in application domain: preferred ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(2 Ratings) 1622 views
How to perform one-time virtual export to Microsoft Azure (215524)

Starting with Rapid Recovery 6.1, you can perform one-time virtual export to Microsoft Azure. Unlike virtual export for other platforms, virtual export for Azure is comprised of two processes: exporting, and deploying. The process ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 462 views
How to perform a Bare Metal Restore for a Windows machine (184594)

This article describes how to perform bare metal recovery for Windows machines using Rapid Recovery. In Rapid Recovery, Bare Metal Recovery provides the ability to restore an entire system back to the original or to new dissimilar hardware. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1843 views
How To Schedule an Archive (186241)

Retention policies enforce the periods for which backups are stored on short-term (fast and expensive) media. Sometimes certain business and technical requirements mandate extended retention of these backups, but use of fast storage is cost prohibitive. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(1 Ratings) 1128 views
How to Add Machines to Protection (185870)

This KB details the steps necessary to add a Machine, Cluster, or Machines to protection. For the most up-to-date and detailed instructions regarding this procedure, see Protecting a Machine in the Rapid Recovery User Guide ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1629 views
How to Create and Consume a Seed for Replication (183193)

When you first establish replication, unless you specify the use a seed drive, the source Core begins transmitting all of the recovery points for the selected machines to the target Core. Transmitting your data over the network can take a good deal of time. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1627 views
How to install the Rapid Recovery agent on Ubuntu (184588)

This article provides instructions for installing a Rapid Recovery Agent on Ubuntu. You must download the distribution specific 32-bit or 64-bit repository installer on every Linux server that you want protected with Rapid Recovery. ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 1057 views
How to configure Rapid Recovery SNMP Settings (183350)

Simple Network Management Protocol (SNMP) is a common protocol for collecting information on various devices across an IP network. Rapid Recovery's notification module includes SNMP version 1 capability that will forward ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1528 views
How to configure Virtual Standby (182975)

Virtual Standby is a physical-to-virtual (P2V) process that creates a virtual machine or clone of a protected machine. A virtual standby can be created using a continual update export process. A virtual standby created using a ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1187 views
Rapid Recovery Mailbox Restore for Exchange (184597)

Mailbox Restore for Exchange is a comprehensive email recovery program that works with Rapid-Recovery and the Rapid-Recovery Local Mount Utility (LMU) to recover Exchange items, from a full data store to a single email message. ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 1722 views
How to Install the Local Mount Utility (181396)

The LMU is a downloadable Windows-based application that lets you mount a Rapid Recovery recovery point in any of the three available modes on any Windows machine. The light-weight utility can be installed on 32-bit as ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1004 views
How to create a Rapid Recovery Boot CD (184600)

This article serves as a how-to guide on creating a boot CD for use with recovering a server. Rapid Recovery provides the ability to perform a bare metal restore (BMR) for your Windows or Linux machines whether the hardware is similar or dissimilar. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1544 views
How to Install the Rapid Recovery Central Console (181397)

The Rapid Recovery Central Management Console provides a central interface for configuring and managing multiple cores. The Rapid Recovery Central Management Console lets you organize the managed cores in hierarchical organizational units. ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 1208 views
How to Add a New DVM Repository (181273)

This article details the steps in creating a DVM repository using the Rapid Recovery Core console. Outlined below are the steps to create a DVM repository with Rapid Recovery: Navigate to the Rapid Recovery Core Console. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1876 views
How To Run the Info Gathering Tool - Support Bundle for Service Requests (180554)

From time to time or when investigating a support case, you may be asked to upload log files to Data Protection Support. If you are running AppAssure 5.x please refer to the following KB article: Uploading Log Files for AppAssure 5. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(3 Ratings) 7368 views
Protecting multiple machines on a VMware vCenter/ESX(i) virtual host using Agentless Protection (180507)

Use this procedure to simultaneously protect one or more machines on a VMware vCenter/ESX(i) virtual host. On the Rapid Recovery Core Console, click the Protect drop-down menu, and then click Protect Multiple Machines. The Protect Multiple Machines Wizard opens. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 2037 views
Mounting and Dismounting a Recovery Point (183138)

In Rapid Recovery, you can mount a recovery point for a Windows machine to access stored data through a local file system. Mounting a Recovery Point. In the Rapid Recovery Core Console, navigate to the machine that you want to mount to a local file system. ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 1022 views
How to Install the Rapid Recovery Core (180625)

Because the Rapid Recovery Core stores and manages the backups of all protected machines in your environment, you should install the Rapid Recovery Core on a dedicated server. Depending on your license and your environment ...

Product(s): Rapid Recovery, Quest VROOM
Last Updated On: 4/28/2017
(0 Ratings) 2234 views
How to Upgrade AppAssure 5.4 to Rapid Recovery 6.X (181997)

This KB gives Best Practice guidance for upgrading your existing AppAssure environment to Rapid Recovery. These tips and suggestions are based on constant testing of upgrades of AppAssure 5.4.3 to Rapid Recovery 6.0.1 environments. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 4/28/2017
(4 Ratings) 15873 views
DocRetriever for Sharepoint restores (184598)

How to recover SharePoint data from an Rapid Recovery recovery point. If recovering data from an Rapid Recovery recovery point, the specific recovery point containing the SharePoint farm or content database must be mounted ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 726 views
How to Mount and Unmount Recovery Points for a Linux Machine (184596)

This article serves as a how-to guide for users who want to mount and unmount a recovery point volume on a Linux machine. In Rapid Recovery, you can remotely mount & unmount a restored volume to the local disk from a recovery point for a Linux machine. ...

Product(s): Rapid Recovery, Quest VROOM, AppAssure
Last Updated On: 4/28/2017
(0 Ratings) 1663 views
How to Install DocRetriever (181395)

How to install DocRetriever Standalone Mode configuration where DocRetriever Agent and console software is installed on the SharePoint front-end web server. The DocRetriever Agent software must be installed on the front ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 852 views
How to install the Rapid Recovery agent on Red Hat / CentOS (184590)

This article provides instructions for installing a Rapid Recovery Agent on Red Hat / CentOS. You must download the distribution specific 32-bit or 64-bit repository installer on every Linux server that you want protected with Rapid Recovery. ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 1403 views