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Rapid Recovery 6.3 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Credentials Vault Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore BMR Windows and Linux Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

About the Universal Recovery Console tools

The Windows-based Universal Recovery Console (URC) includes access to tools that may assist you in completing a bare metal restore (BMR).

You can find the following tools by clicking [Useful tools] (Useful tools) from the top buttons displayed on the BMR target machine when booted into the URC. These tools include the following:
  • Far Manager. This tool is similar to Windows Explorer. It provides a way to browse for files on the server until you complete the BMR and install an operating system with its own browsing function, such as Windows Explorer.
  • Chromium. This open-source browser lets you access the Internet on a server that has a network controller loaded through the URC.
  • PuTTY. This tool is an open-source terminal emulator. In the context of performing a BMR in Rapid Recovery, it lets you connect to a NAS storage device that does not include a user interface. This capability may be necessary if you want to restore from an archive stored on a NAS.
  • Notepad. As in a Windows operating system, this text tool lets you type unformatted notes and view log files.
  • Task Manager. As in a Windows operating system, this tool lets you manage processes and monitor the performance of the server while the restore is in progress.
  • Registry Editor. As in a Windows operating system, this tool lets you change the system registry of the BMR target.
  • Command Prompt. This tool lets you perform commands on the BMR target outside of the URC until you install a user interface.

Loading drivers using the Universal Recovery Console

The Universal Recovery Console lets you add any drivers that were not included in the ISO image but are required for a successful bare metal restore.

This task is part of the process for Using the Universal Recovery Console for a BMR.

When creating a boot CD, you can add necessary drivers to the ISO image. After you boot into the target machine, you also can load storage or network drivers from within the Universal Recovery Console (URC).

If you are restoring to dissimilar hardware, you must inject storage controller, RAID, AHCI, chipset, and other drivers if they are not already on the boot CD. These drivers make it possible for the operating system to operate all devices on your target server successfully after you restart the system following the restore process.

Complete the steps in one of the following procedures to load drivers using the URC:

Loading drivers in the Universal Recovery Console using portable media

Complete the following procedure to use a portable media device to load drivers in the Universal Recovery Console (URC).

  1. On an internet-connected machine, download the drivers from the manufacturer’s website for the server and unpack them.
  2. Compress each driver into a .zip file using an appropriate compression utility (for example, WinZip).
  3. Copy and save the .zip file of drivers onto a portable media device, such as a USB drive.
  4. Remove the media from the connected machine and insert it into the BMR target machine.
  5. On the target server, load the boot CD ISO image from removable media and start the machine.
    The Quest splash screen appears.
  6. To start the URC, click the [Start URC] (Start URC) button.
    The URC opens to the Boot CD driver manager tab.
  7. Expand the Other devices list.

    This list shows the drivers that are necessary for the hardware but are not included in the boot CD.

  8. Right-click a device from the list, and then click Load Driver.
  9. In the Select driver load mode window, select one of the following options:
    • Load single driver package (driver will be loaded without verification for device support)
    • Scan folder for driver packets (drivers for selected device will be searched in selected folder)
  10. Expand the drive for the portable media device, select the driver (with file extension .inf), and then click OK.
    The driver loads to the current operating system.
  11. In the Info window, click OK to acknowledge that the driver successfully loaded.
  12. Repeat this procedure as necessary for each driver you want to load.

Loading a driver in the URC using Chromium

Complete the following procedure to use the Chromium browser that comes installed on the boot CD to load drivers while in the URC.

  1. On the target server, load the boot CD and start the machine.
    The Quest splash screen appears.
  2. To start the URC, from the buttons at the top of the screen, click [Start URC] (Start URC).
    The URC opens to the Boot CD driver manager tab.
  3. From the buttons at the top of the screen, click [Open useful tools] (Open useful tools), and then click Chromium.
    The Chromium browser opens.
  4. Using Chromium, navigate to a website where you can download the necessary driver.
  5. Download the driver or drivers to your location choice, such as a local folder or a network file share.
    If you do not specify a download location, by default Chromium downloads files to the path Boot (X:)\Program Files\Chromium.
  6. Expand the Other devices list.

    This list shows the drivers that are necessary for the hardware but are not included in the boot CD.

  7. Right-click a device from the list, and then click Load Driver.
  8. In the Select driver load mode window, select one of the following options:
    • Load single driver package (driver is loaded without verification for device support)
    • Scan folder for driver packets (drivers for selected device are searched in selected folder)
  9. Navigate to the location where you saved the driver, select the driver, and then click OK.
    The driver loads to the current operating system.
  10. In the Info window, click OK to acknowledge that the driver successfully loaded.
  11. Repeat this procedure as necessary for each driver you want to load.
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