Get Live Help
If you encounter any errors or issues with a protected machine, you can download the machine logs to view them or to share them with your Quest Support representative.
The AgentAppRecovery.log file opens in the selected application.
The AgentAppRecovery.log file saves to your Downloads folder. It can be opened using any text editor.
In Rapid Recovery, you can convert a protected cluster node to a protected machine so that it is still managed by the Core, but it is no longer part of the cluster. This is helpful, for example, if you need to remove the cluster node from the cluster but still keep it protected.
The Rapid Recovery Core Console shows a Protected Machines menu in the left navigation area. This includes all machines or server clusters added to protection on your Rapid Recovery Core. Beneath this, other menus may appear, based on whether you include those objects in your Core. In the same manner, you can create a custom group, which displays as the last menu type in the left navigation area.
The main benefit of a custom group is the ability to group Core objects together in a logical container. This can help you organize and manage Core objects for a specific purpose (for example, by organization, cost center, department, geographical region, and so on).
The act of creating a group always adds one group member (for example, a protected machine or server cluster, a replicated machine, or a recovery points-only machine) to the new custom group. The object added is determined by your origin point when you create the group. Ideally, you would then add additional members to the group. Thereafter, you can perform group actions that apply to all like members of that custom group, as described in Performing group actions.
Custom groups can include protected machines, server clusters, replicated machines, and recovery point-only machines. Server clusters behave the same as protected machines, with the exception that a server cluster and its nodes behave as a single entity. If you attempt to add a node from a server cluster to a group, the entire cluster is added.
A custom group may contain similar or dissimilar members. For groups of similar members, all group actions apply to all members of the group. For example, if you force a snapshot for a custom group of protected machines, each machine will be backed up. For groups with dissimilar members (for example, protected machines and replicated machines), if you apply a group action such as forcing replication, this will only apply to the replicated machines.
You can create one or more groups. A single protected machine or replicated machine can be included in one or more groups. This way, you can group machines on your Core in any way you choose, and can perform actions on that specific group.
Each custom group appears in the left navigation area, with a label you designate. Groups with standard protected machines appear first in the custom group; replicated machines appear below protected machines, as applicable. If there are any recovery point-only machines, these are listed below replicated machines.
In the left navigation area, the objects that are protected on the Core appear each in their own menu. Of these menus, custom groups appear last.
Including a machine in a group does not remove it from its original location. For example, if you have three protected machines called Agent1, Agent2, and Agent3, and you add Agent1 to CustomGroup1, then Agent1 appears in both locations.
When you scroll your cursor over the name of any machine in the Protected Machines or replicated machines menu, you will see an arrow that opens a drop-down menu. From this menu, you can create a custom label.
Use the procedure below to create a custom group.
Accounting Department. You can rename a group later.
NOTE: Labels must be 50 or fewer characters. You can include a single space between words. You must provide a label for your custom group.
You can now perform group actions on this group. For more information, see Performing group actions.