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On Demand Migration Current - User Guide

About On Demand Migration Before You Start Account Migration Mail Migration Public Folders Migration OneDrive Migration SharePoint Migration Microsoft Teams Migration Microsoft 365 Groups Migration Troubleshooting Finalizing the Migration

Migrating Meeting Links

When a calendar item with a link to a Microsoft Team meeting is migrated, the link to the original team meeting in the source tenant is retained. Use the New Meeting Link Migration Task to update Microsoft Team meeting links in the target tenant.

IMPORTANT: Mailbox migration with the Migrate Calendar option selected, must be completed before starting this task.

To migrate meeting links:

  1. Log in to Quest On Demand and choose an organization if you have set up multiple organizations.
  2. From the navigation pane, click Migration to open the My Projects list.
  3. Create a new project or select an existing project.
  4. Click Mail from the project tile. You can also click Open Project to open the project dashboard and then click Open from the Mail tile. The Accounts and User Data dashboard opens.
  5. Select the Mailboxes tab. The Discover Accounts list opens. If you don't see a list of accounts, you must run the New Discovery Task again.
  6. Select the mailbox accounts in the list that you want to migrate. You can use search, filtering or collections to quickly navigate through the list of mailboxes. You can also select the check box in the table header to select all the mailbox accounts.
  7. From the local toolbar, click More Actions and then select Meeting Link Migration. The New Meeting Link Migration Task wizard opens.
  8. Step 1: Schedule
    1. Choose from one of three options to schedule the task. The scheduler will be activated after you complete the task wizard.
      • Run now - the task will run immediately.
      • Run later - the task must be started manually.
      • Schedule - specify a future date and time to run the task.
    2. Click Next.
  9. Step 2: Summary
    1. Review the task summary. You can specify a custom task name.
    2. Click Finish to save or start the task depending on the schedule option selected.
How to track the migration

You can track a task's progress from the Tasks tab and filter for tasks where Type = Meeting Link Migration. You can view the summary on the Dashboard or monitor alerts and notifications in Events.

Meeting Link Migration Considerations
  • Meeting links cannot be remigrated.

 

Switching Clients

The mail migration is complete and you have deployed Update Agent in your on premises environment. Now it is time to switch the Outlook clients to the target Exchange Online.

Note: Update Agent may incorrectly switch the client profile during the transfer of the vanity domain name from the source tenant to the target tenant. It is not recommended to create a Mailbox Switch task during domain name transfers.

Create a Mailbox Switch Task:

  1. Go to the migration project Dashboard in case you use new migration UI. In case you are using classic experience or you are already on the account migration Dashboard, go to step 3.
  2. Click Accounts widget.
  1. Open Mailboxes.
  2. Select the migrated mailboxes.

NOTE: Only migrated mailboxes can be switched. Use filtering by Completed status to see all migrated mailboxes.

  1. Click Switch Mailboxes.
  2. Specify mail forwarding direction:
    • From source to target – standard switching scenario (switch). The clients are automatically switched to the target tenant, but custom forwarding, if set, remains unchanged as described in Mail Forwarding Scenarios
    • From target to source – reverse scenario (unswitch). The users are connected to the source tenant and all email sent to the target addresses are forwarded to the source / to custom forwarding address, if set, as described in Mail Forwarding Scenarios.

Tip In case of Outlook 2013 usage, the external Auto-discover service is required for reverse scenario. You can use Microsoft Office Outlook Connectivity Tests (Office 365 tab) to check whether Service Connection Point (SCP) is available from the cloud. Otherwise the switch fails and the following message is returned by server: Auto-discover service returned: Unauthorized.

  1. Provide the custom domain name for forwarding, typically your corporate domain name. Click Next. To use the same target domain name that was used on the source, you should check whether you have completed all steps of the Tenant to Tenant Migration with Domain Transfer Scenario

IMPORTANT: The custom domain name must be set up on the target tenant. See Quickstart: Add a custom domain name to Azure Active Directory for details.

  1. Configure notification messages (optional), if necessary. See Configuring Notifications for Mailbox Owners for details.
  2. Schedule when the task will be started. See Task Scheduling for details. Click Next to view the task summary.
  3. Check selected options and name the task. Click Finish to save or start the task depending on schedule option selected.

The task is created. You can track its progress in the Tasks, view the summary on the Dashboard or monitor alerts and notifications in the Events.

Configuring Notifications for Mailbox Owners

On Demand Migration allows to configure notification messages that appear after successful switch in:

  • in new target mailboxes and / or in original source mailboxes (used now) in case you have selected Source to target mail forwarding direction on Mail Flow page
  • in "new" (destination) source mailboxes and / or in original target mailboxes (used now) in case you selected Target to source mail forwarding direction on Mail Flow page

The following can be configured :

  • Sender's email address - specifies email to replay (optional). In case no replay needed you can skip this field. In this case no email address will be displayed in the message.
  • Send from: - specifies sender that will be displayed to user
  • Subject: - specifies message subject
  • Message: - specifies message text (plain text only)

Mail Forwarding Scenarios

To support the customer preferences related to mail forwarding, the following behavior is now supported for mail migration task in case forwarding is not set using On Demand Migration (Mail Flow column is empty) and for mailbox switch (standard and reverse scenarios) tasks:

  Before After
Task Type Source.
ForwardingSMTPAddress
Target.
ForwardingSMTPAddress
Source.
ForwardingSMTPAddress
Target.
ForwardingSMTPAddress
Mail migration Points to target * Not set / Set to any SMTP address Not set (cleared) Source.PrimarySMTPAddress
Points to any SMTP address except for target * Not set / Set to any SMTP address Remains unchanged Source.PrimarySMTPAddress
Not set Not set / Set to any SMTP address Not set Source.PrimarySMTPAddress
Switch (From source to target option) Not set / Set to any SMTP address Points to source** Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Not set (cleared)
Not set / Set to any SMTP address Points to any SMTP address except for source ** Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Remains unchanged
Not set / Set to any SMTP address Not set Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Not set
Unswitch (From target to sourceoption) Points to target * Not set / Set to any SMTP address Not set (cleared) Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set
Points to any SMTP address except for target * Not set / Set to any SMTP address Remains unchanged Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set
Not set Not set / Set to any SMTP address Not set Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set

* Target.PrimarySMTPAddress or any of Target.EmailAddresses

** Source.PrimarySMTPAddress or any of Source.EmailAddresses

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